I thoroughly recommend Omri, the proprietor of Gold Apple Victoria BC. i have bought 2 used…read moreiPhones from him over the last 8 years, and he has twice repaired my iPad Pro. His customer service and attitude are excellent! Prices are reasonable, and his work is of high quality. I admire his honesty and straightforward personality. Five stars! John F. Victoria BC November 2025

Repairs done quickly and cost less than the quoted price as they were able to repair rather than…read morereplace some parts.

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

Thank you for your help with What's App, and generally being helpful. The store is run by…read moretechies, and I appreciate that because I need access to people who understand tech stuff.

Omg! This place is awesome! I'm always nervous about taking tech in to be worked on - trust always…read morean issue at least initially. But this gentleman was unbelievable. Provided options for phone screen repair and implications of the two approaches. I chose this place because of other great reviews. I will be returning with any issues on my phone, iPad or computer. Very honest , explanations were clear as was advice and I felt totally comfortable going with cheapest option. I was prepared to go big to have the phone continue to work well and last, wasn't looking to do the cheapest deal at all. I will definitely be returning The ambience isn't flashy but I am looking for great competence not a lovely waiting room and I certainly found that here.

My phone was recently hacked by an aggressive compilation of ads that I could not get pass, let…read morealone use the phone. I found "MobilinQ" at the Hillside Shopping Mall. Amza was the go to guy. I got my phone back and working. Thanks Amza.

GREAT service and quick to! There was a problem with my face ID not working after the replacement…read morebut it was rectified immediately and he changed the screen once more and it worked! I will return for future repairs!

Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and…read morecleaned up old programs. Fast service ,reasonable cost. Will use again

Great work installing a new battery in my cell phone. Price and service very good Will definitely…read morecome back in future

No problem with Queasle for over 55 years I have been using them as a source of parts. I started…read moreusing them when I lived in Duncan and had got a business license to repair domestic electronic equipment. I was 15 years old. They use to deliver to me out of their Nanaimo store. Nothing bad to say about their service. I miss Fred who used to serve me in the Victoria store. Nice guy. He felt it necessary.

Queale has always been my go-to guys for hard to find and obscure electrical parts/service…read more The guys know their stuff and, for the most part, are happy to share their knowledge with you. Highly recommended.

Wish I had read these reviews before I took my Apple Watch Series 4 there(Colwood Store)…read more I needed a new battery and took it in. The guy told me that there could be screen damage. I still needed the battery so I accepted the condition. He called me later that day and said it was ready, so I went and got it. I was relieved that the screen was fine. He said there was a 30 day guarantee. When I got home I realized that the pairing was not working. So I Unpaired, shut down my phone then powered back up and tried to Re-Pair it. It seemed to work, but the next day I noticed that the functionality I was used to was not there. I could not ping my phone, my incoming phone calls did not go to my watch ... and many others. I admit I was not able to take it back right away and then when I did have time I procrastinated ... it was partially working and I knew when the 30 days were up. I did eventually take it back. He kept it for 3 days and then phoned to tell me that there was water damage and there was nothing he could do. He wanted to take the new battery out and refund my money for the battery only, but still charge me for his time. So he was not out a nickel and I was out a $400 watch, which would cost me $700 to replace new. He kept implying that the water damage happened after it left the store, but the watch didn't work properly from the moment I got home and tried it out. After a 3 lengthy phone calls, (I hung up on him twice - I was so angry) it was left with no resolution. To his credit he did call me back twice and said he wanted his customers to be happy. Overnight I decided that I would ask him if he could at least find me a replacement and I was determined not to get angry but to be firm. When I got there, he had come to the same conclusion and offered me an older replacement (series 3 - ugly black case, mine was the nice rose-gold colour). So he gets the second star for effort, but ultimately I paid him $125 plus tax for a downgrade. How do I know he didn't lie about the water damage? It is supposed to be water resistant, my daughter swims with hers on and it's fine. So he trades me an old watch for my newer one and I pay him for it? I did get the impression that he was trying to make good, but still - I can't know for sure if he's just a huckster.

Brought in a phone too be unlocked, took the guy 2 months, was never contacted once about it again,…read moreI went back in for a refund and was given 30% of what I paid. horrible business, horrible management

I have been purchasing from gear from Kerrisdale for more than 25 years, back since the early…read moredigital years. In my experience, they share the passion for the medium are very knowledgeable and won't hesitate to engage another staff member for their opinion. They always seem to have the equipment I want to consider (Nikon and OM) and they have a drool worthy collection used equipment.

I had a very simple question (how much would it cost to replace the shutter mechanism on a D7000)…read moreand they were able to give me a reasonable ballpark immediately over the phone. Took literally 38s according to my phone. This after a bit of a customer-service nightmare trying to get the same information out of a competing camera repair shop (see my previous review where I got some seriously sketchy vibes). Next time I'll skip the other guys and talk to Kerrisdale first.