Edward Andrew Chacon, THANK YOU SO MUCH FOR THE GREAT CUSTOMER SERVICE!!!!!!! My family and I were…read moreextremely satisfied with your outstanding red carpet treatment and extremely impressed at the wealth of knowledge you provided during our encounter. We couldn't be more happy at how attentive you are with all your customers. Thank you again Sir!!!!!!

Friendly knowledgeable staff. Helpful in making the right choice of device and not pushy with…read moreaccessory sales. Clean store with more to come. Thank you for a pleasant experience.

Russ and Diogo are the best guys. They are really friendly and very helpful. And knowledgable too…read more They are very patient as well. Great customer service. I highly recommend going to best buy mobile. Ask for Diogo or Russ. Anytime I've gone there it has always been great service. So if you need any cell phone info or products go to Best Buy Mobile. I don't think you will be disappointed. You will leave there a happy customer. They do their best to help any customer who comes in. Thank you. Carl Butcher-Vancouver, BC.

I've been to this location many times. Each time the staff have been very friendly and helpful. I…read morelike this location because it's never overly crowded. The store is clean and everything is easy to find. The selection is good but they do not have as much products as most full size store.

Did not expect it but walking into this store, was walking into a vibrant, trendy party! Very CLEAN…read moreplace and awesome displays. What I was most impressed with was Daniel. He is so pleasant and even tempered and yet he was the only employee in the store! He managed multiple customers in store as well as in coming calls.

Jared helped me at the Ferndale t-mobile store Sunday!! He helped me quickly and I think I shed a…read morefew happy tears! I am so thankful with the excellent service! Yay

We had a drowned by hot tub phone and a phone number we needed to port in with a limited amount of…read moretime before close. Elly helped us and she was amazing. She worked with us as we bounced back and forth from T-Mobile and she didn't miss a beat. She's a jewel and I wish her the best.

Horrid customer service based on incompetent AI. Speaking to a human is harder than canceling your…read moreplan and that's truly saying something.

Everything about this company is bad. Product bad, service bad, customer relations bad. Do yourself…read morea favor and sign on with any other wireless cellular company, but stay away from AT&T. I keep getting billed even though my account was zeroed out almost 4 months ago. I've been into their store twice to rectify this issue, I have made countless call most of the time I talk to no one. They gave me two numbers to call for billing, one was 611, when the phone answered, it was T-Mobile! When I asked, " when did you merge with AT&T?", they said that they had no idea that they did. And promptly told me they can only speak to T-Mobile products and T-Mobile billing. So I tried the next number. 1-800-301-0050 which was supposedly the direct line to AT&T billing department, when the phone was answered this time it was "Liberty Wireless", they had no explanation why AT&T would give me a number that was to a different wireless company and they didn't have any AT&T phone numbers that would get me in touch with AT&T. I have not been signed up with AT&T for almost 4 months and that is how long I've been dealing with them erroneously sending bills to me, which at this point equates to harassment.

This sounds like the exact same problem as the AT&T store in Oak Harbor. I was/am going to come…read morehere instead of Oak Harbor because the manager there is a complete jerk, maybe they are related. I guess I am going to have to find someway to complain to "corporate", but not confident it will do any good.

The service at Cellcare (Willoughby) is always very professional and efficient!....definitely…read morerecommend!

I dropped my phone at work one day and my screen completely shattered. I came here and they had my…read morephone screen replaced within 15 minutes ! These guys really know their their stuff. What's even better is that it was super affordable! I will be coming back in the future. -Keelan