Went to Crackerz to get an issue fixed with my laptop. They said it's probably the harddrive going…read morebut they'd try and see what they could do to fix it otherwise. Turns out it was the harddrive that needed replacing and they did an amazing job! Kept me updated ever step of the way and gave me many options as for what I'd like to do with my old data. They were fast, friendly, and a pleasure to do business with! I would highly recommend them and I reckon I'll be going to them when I want to get a gaming rig made.

needed a battery in and iwatch 4... was only staying charged for about 10 hours.. now its back to…read moreoriginal .. just fab... the young man was great.

Phone doctor is the most reliable cell phone repair service in the Fraser valley! very efficient…read moreand fair pricing. Always willing to help resolve any issues and has great communications

great service. Knew what we needed To solve our problem. Would go back for next service we may needread more

Received Very good service,very honest guy, I really recommend . Went there with my phone that…read morecouldn't charge,he asked me did you switch it on and off i said no,he did it and told me it's working,and you don't need to pay. If it was some repairs they will say I fill fix it for so so price. I really appreciate his service.

All I have to say it the staff at this location is friendly and knowledgeable. Very time I went…read moreinto this location staff always greeted me by saying hi while helping other customers. I would highly recommend this location 101-22661 Lougheed Hwy Maple Ridge. Thank you Brandon, Brock, Bruce and Andrew

‍Langley Police Attended to help me, thankfully, Dishonest…read moreCustomer Service, Faulty Workmanship- Ruined Apple IPad. Issue was the screen button would take 2-3 presses to turn on screen. Took it for service to "Discount Phone Repair" (Lucky Mobile) at 20285 56th Avenue, Langley on September 18 2020, spoke with a service tech. He said button could not be repaired Or replaced, instead needed a entire new glass window. After he installed the new glass, My IPad became useless, racing and typing on its own! Utter Malfunctioning to say the least. I took it back to the store, showing them a video I took on my phone of it typing on its own at fast speed. Although they acknowledged their repair, they would not fix it without the receipt. I said " you must have on on file here" insisted I bring my receipt. Went home and searched....contacted my Credit Card Company for highlighted charge on my statement, blocking out e- relevant other statement information. Took the printed statement to the store " 18SEP/19SEP DISCOUNT PHONE REPAIR LANGLEY BC $100.80" The Store refused it, saying they need to see my entire credit card statement that is "privacy infringement" to hand over my entire statement to them. I said you have a copy on file, why don't you look it up? Said they don't have time for that. I said you should fix it, how do I get you to fix it? You can't just leave it like this. Told me to leave the store or they will call Police. Wow, I was blindsided by the arrogance and utter rudeness. I went outside and phoned police myself. *Grateful Police attended, I explained to officer what I have been going through, and showed my CC Receipt. Officer went inside store and talked to them, came out and asked me to go inside. * Strange, miraculously that they found their copy of my receipt order, but it took Police attendance. Store offered me $50 refund, saying that's if you don't put a review about us. I said "full refund as IPad is not working now," I said I will not write a review if you refund in full as I now have to have it repaired somewhere else. Store refunded only $50, it's my right to review a Business to warn others. I am currently going to have my Apple IPad examined thoroughly for Liability report by examining what Discount Phone Repair did to achieve ruining my IPad. They chose this path, not me.

Unfortunately, the aftermarket screen they put on my iPhone 8 Plus was buggy. It would work fine in…read morethe warm house but as soon as I went outside and the screen got at all cold it would stop reliably responding to touch. I would have to warm up the phone and even then it was unreliable. This had never been a problem with my original screen. I brought my phone back to the shop and they put my old screen back on, which was much appreciated, however they would not return all of my money. They kept all of the tax I had paid (about $12) and told me to calm down when I asked them for all of my money back. I was not raising my voice at all but it was pretty clear I was not impressed. Then they told me it was only fair they could keep the taxes I had paid for their labour, despite the fact that the screen they had put on was not working properly. I took the phone elsewhere and had the screen replaced with a better quality screen and now it works just fine. I would not recommend this store. It is a bit cheaper for a reason.

If you are looking for Dr. Martens, Birkenstock's, and Uggs among others this place is for you. The…read morecoding of some of the staff coming (i.e. Dr Martens ) makes it hard to figure out which boxes to sort through. Shoes / boots are displayed on top of rows, and one would assume the shoe boxes stocked below would match, not so. Fortunately, the staff is friendly & super helpful. When they didn't have the Dr. Martens variant we were looking for, they had suggestions for alternate sources. No pressure, no rush, just really helpful & knowledgeable.

I was on shift with some uncomfortable shoes and needed some socks, but didn't have much money to…read morespend on them!! An associate, Miranda, offered me a few that were just outside my price range and I couldn't pay for them. She found a set that had lost a pair and gave me 10% off so I could pay for them!!! So sweet and resourceful, customer service is a difficult field and I'm so impressed how she thought outside the box to make sure I got what I needed. Huge thanks to Miranda!

A well laid out store with fashions focused on urban twenty somethings women. Reminds me of…read moreHollister & similar brands. The staff was polite and attentive.

On Boxing Day some of the staff was very helpful with the fitting room and on the floor with…read morefinding sizes while others were not so attentive. The store didn't have the sales clearly labeled so I had to ask, but the clerk did check for me and tell me the correct pricing. Overall it was a good experience.

The staff here are pretty good with service. Leigh is especially helpful and on top of assisting…read morethe customers. She seems to go above to ensure you find what you are looking for. I've had a few visits and will definitely be back as I have had great experiences.

I get that staffing is a little difficult right now. But at the West Oaks location I was rudely…read moreserved by Penny. After acknowledging me and about to ring through my bra purchase. She answered the phone. Walked away!! Found a product for the person on the phone. Came back to the till. Laughing saying "at least I got her Pants ". Wtf Rang up my purchase, I only purchased one thing I did plan on asking about a second one. But could not be bothered . The phone rings again!!! SHE YeT AGAIN ANSWERING the phone cause it's probably the Same Person!?! Hello what about the person in front of you with her debit card ready to pay? It's no wonder that retail is dying. I will shop locally or online but not @ Penningtons