When you contact technical support at one of the big providers, their goal is to get you off the…read morecall as quickly as possible. The goal with Internet Lightspeed technical support is to solve your problem, however long it takes.

I'm now stuck in a bait and switch scam. I upgraded to the…read more1Gigabyte plan, but am only getting 500mps. Lightspeed internet has confirmed that I'm only getting 500mps. Apparantly, I gave up my 300 mbps plus free modem rental to upgrade to the new faster plan which they could not provide. Lightspeed Internet will not give me my old plan back at my old rate. I complained within a day of the switchover. They now want to charge me twice what I paid before for the same 300 mbps plan. A word of caution - never upgrade Whatever happened to customer satisfaction

Got 25 megabit cable from them for a bit more than $30 a month. Bye bye Shaw with their ever…read moreincreasing rates.

Tanner was a lot of help, super respectful, and very professional. Highly reccommend.read more

I know. Cell phone stores don't usually have a good rep for integrity, etc. But I have to say,…read morethis place is amazing. Have dealt with two people here, Jeff and Sarah and always go away happy. They care. They know their stuff and go out of their way to ensure that you're getting what you need, rather than just selling you stuff you don't. Give these guys a try. Sarah or Jeff have been fantastic.

Check your plan, do not take the staff at their word…read more I visited this location about 6 months ago to replace my phone, everything about the visit seemed to go well enough. The staff member I dealt with seemed knowledgeable, and polite enough. He informed me of Telus' Devicecare program, as I had broken my previous phone on the job. I asked for the Devicecare immediately, and he explained how it worked, and told me he was putting it on my plan. Fast forward to 6 months later, and having phone troubles. So, I take the Devicecare card from my wallet, and give them a call, only to find out I never got it on my plan, and am basically out of luck. If you get your phone here, be sure to double check that they're giving you what they said on your plan.

We reached out to Orcas Online to provide a high speed cell internet solution at our home in…read moreEastsound. These guys are ON IT. So easy to work with...responsive...and committed to providing the best available service for a fair price. We are so happy we reached out to them.

Such a difference in internet service since my family switched over to using Orcas Online. Very…read morehappy with the customer service too. Rick is knowledgeable and always ready to help out. Highly recommend this company!

Couldn't be more horrible. I asked to cancel my service. I missed a confirmation email and my…read moreservice ran (without me using it) for over half a year. I reached out to get refunded as they can see I didn't use the service at all and they wouldn't refund. In fact, they were going after money owed. Couldn't be less understanding, I hope they sink as a company.

Good service with 1st month free and free router. Prompt in delivery and service requestedread more

WiBand Communications is a boutique Enterprise Internet Service Provider working with clients to…read moreprovide them the most effective networks to run their businesses. Excellent customer service and creative solutions to provide them maximum value for their budgets.

From the owner: Our business specializes in business Internet service.read more

Normally OK, but going to change because I think about 2x per month they have problems they call…read more".upstream provider problem". Upstream is Rogers , which my neighbor has and his is working right now. I would not put it past rogers/shaw to do it intentionally to push people to their system. My problem is that I spent so much time getting rid of 3 shaw ( freedom) cell phones, cable tv, internet and landline in 2 different houses because they are just deceitfull liars, that I will not go back to them.

The price is good but the internet speed is extremely slow. I get what I pay for. Their customer…read moreservice is annoying. They keep hassling me to hook auto pay to my bank account. I told them no and then they sent me a rude email back. I told them to leave me alone or I'm going to cancel service permanently.

While I agree they have very nice furniture in the store, my problem was getting what I wanted…read moreafter paying for it. I was ordering a Recliner and a couch, but somehow the order kept getting mixed up. I was very clear about wanting a couch about 6ft long, for when my Son visits. He's 6ft 2in. I ended up with a Loveseat or as they called it a "Condo sized couch"! At no time at all did I agree to this, but all I got were arguments, saying I did. Well, I'm 5ft 7in. and for me to lay down on it, I have to bend a lot to fit on it. Well, at least they got the fabric right. The recliner I wanted was extra firm, (for a bad back) and found a really nice plaid pattern of pastel pink, leaf green and a Carmel colored stripe that matched the fabric of the couch. The clerk kept trying to get me to opt for bold prints especially one with dark blue and green leaf patterns on it. I very plainly said no, I wanted the plaid I picked as I don't do bold prints. So she went to check availability of the fabric and came back that I'd have to pay extra for the print I wanted. No problem. So what happens, she ordered the leaf pattern that I didn't want! I noticed it on the receipt after I got home. So I went in the next day to complain and showed her again the print I wanted. So she tried to talk me into a gray colored plaid instead. I told her again that I just wanted the pattern "I chose!" She said that she'd correct it and send a copy of the revised sales receipt. Plus it would take 8-12 weeks for them to arrive. Then about 8 weeks later I hear they're closing for Retirement. I go in again to see about my order. This time she was quite testy with me that the order was fine and not to worry. A few days later, I hear my order is in and to arrange a delivery time, which I did. Imagine my surprise when I got a Love Seat instead of a couch and my Recliner was in the gray stripe pattern! I went into the Store again, with one of the cushions in the gray stripe pattern and about the couch. Same clerk again absolutely arguing with me about my choices and that's what they gave me. She even kept telling me how she had 20 years of experience in Sales, so she knew how to write an order. Unfortunately all of a sudden the fabric sample of the plaid I wanted was missing, and repeating all sales were final But I find it very interesting that all the sales orders and what I got were for items "she" kept pushing and the only thing that was what I wanted, was the fabric of the Love seat! Also, I'm a Disabled Nurse and use a scooter. So with all these trips back to the Store, battling with their front door to get in the Store in the first place, was prohibitive, I didn't need more problems dealing with their staff!

This week my second hand deep freeze finally packed it In during the night. FW responded to my…read moreearly hours email as soon as they opened. They had a comparable unit on sale and had it delivered by lunchtime the same day. No loss on my precious frozen goodies and meats. For a small fee, they took my old unit away. I have lived in Maple Ridge for over 20yrs and have accumulated quite a collection from FW. Only thing missing now is a new dryer. But I can wait! Thanks for prompt, friendly service and fair pricing. FULLER WATSON is my go-to for appliances.