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    5 months ago

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    People searched for Mobile Phone Repair 201 times last month within 15 miles of this business.

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    Chilliwack Cell Phone Repair - Repairing iPhones, Samsungs, LG, BlackBerry, and more

    Chilliwack Cell Phone Repair

    (2 reviews)

    I can't say enough about Chilliwack Cell Phone Repair!! I drive in from Surrey and would not think…read moreof going somewhere else! They are knowledgeable, quick, honest and the best part is they stand behind their product. Definitely 5 Stars!!

    I never post reviews but I feel this time I must. I walked into the shop with two iPhones in need…read moreof repair , because there were other customers before me I followed the rules clearly posted on the front door of the business, social distancing myself six feet to wait my turn with my mask on . As I was waiting the conversation between the customers and the staff was about not wearing masks when going into business's, the customers were saying it was their right not to and the staff was agreeing, that was when I noticed that not only were the two customers not whearing masks but also one of the two staff members was not as well. Now I feel everyone has a right to their opinion but when you have a customer ,me, that is waiting to talk to someone about getting some work done they ,me, should not have to listen to the,who I assume is the owner of this fine establishment , talk about, "its all a way for the government to control the masses". That belive it or not was not the worst part of my experience I was thinking of leaving at this point to take my business elsewhere when in walked another customer right past me and straight to the counter where he was asked if they could help him!!!! Wow,,, I was waiting about 10min listening to their opinions on Covid , masks and injections when all I had to do was barge infront to get help!!! At this point my patience had run out and I left. If I could give no stars I would. I'm 62 years old been around the block a bit but this is the worst customer service I have ever experienced in any country, now that's saying something!!!

    Mobile Klinik

    Mobile Klinik

    (6 reviews)

    This is my 2nd review for the same phone issues. The staff…read moredidn't advise me that the security updates were no longer available for the pixel 4xl I had picked up there. I found this out on my own when my MasterCard was compromised. Plus every app that I downloaded to this phone would crash. ​I talked to Google and t​hey took a lot of time to help me and they informed me that the security updates were no longer available for my pixel as of October 2022! ​So ​I reset my phone and downloaded a free security app. My phone is now​ working after not working for 2 weeks. I feel the staff at this location are under trained and misinformed. It's not their fault. it's the fault of their manager. I'm a very unhappy customer and will never recommend this business. And I feel bad for the staff who handle their customers, because they are obviously ooorly trained and not familiar with working and talking to the public.

    If I could give less than 1 star I would. I went to this…read morebusiness as my insurance Asurion used them as their repair site and they were my closest option. The staff were incompetent and uneducated on the phone when I originally spoke to them about bringing the phone in for repairs but it was about to get so much worse. After 2 hours of leaving my phone with them I went back to pick it up to be SHOWN (keep that in mind) and told that the repairs were done but they could no release my phone to me as their systems were down and they couldn't "complete testing" and I would have to return tomorrow to pick up my phone. The next day I received a call telling my again, my phone WAS fixed but they could not release my phone to me as there was an issue with my insurance and I had to call them. 1.5 hours after being on the phone with the insurance company it was clear that Mobil Klinik had fraudulently tried to make claims against my insurance for repairs that were not needed on my device, they also had CANCELED my originally claim and tried to file their own. The insurance company was refusing to pay the store as they had violated the terms of their agreement and that was why they were refusing to give my phone back. This is ILLEGAL! After many talks back and forth the insurance company spoke with the store who claimed "they had never actually performed the repairs, therefore their claims were not fraudulent and I could come pick up my phone." WOW if you remember back, I PHYSICALLY held my phone in my hands the night before with the repairs having been completed, I informed the insurance company of this and that in fact this BUSINESS had LIED AGAIN and was still being fradulent!!! I got a phone call from the store who said i could now come pick up my phone but "wanted to know if I wanted to pay for them to fix my phone". I told them I wouldn't not be giving them a dime and I was coming to pick up my phone in 20 minutes and would be taking it in whatever condition it was currently in. the lady became frantic saying she needed to know if I was going to pay for the repairs to which I told her I knew they had lied to my insurance company and already fixed my phone and that I would NOT be paying for anything. At which point this not so lovely human being HUNG UP ON ME. I never in my life have dealt with a business who is so shady, lies, cheats, steals has the worst customer service and holds people personal property hostage. When I picked up my phone these horrible people had put my BROKEN back glass back onto my phone in MUCH worse shape then when I dropped it off, and tried to claim they had never done anything. I cannot believe that after being caught in SO MANY lies that this business did not once even apologize or even offer to fix my phone for free. they are a sleazy, dishonest organization and I plan to ensure that no insurance company ever sends another client to them to be treated as I was. SHAME ON YOU, all the staff at this store as I spoke to many of you. You were rude, and disrespectful, you are a scam organization and I will ensure everyone around me knows. I

    iTech Studio - mobilephonerepair - Updated May 2026

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