‍Langley Police Attended to help me, thankfully, Dishonest…read moreCustomer Service, Faulty Workmanship- Ruined Apple IPad. Issue was the screen button would take 2-3 presses to turn on screen. Took it for service to "Discount Phone Repair" (Lucky Mobile) at 20285 56th Avenue, Langley on September 18 2020, spoke with a service tech. He said button could not be repaired Or replaced, instead needed a entire new glass window. After he installed the new glass, My IPad became useless, racing and typing on its own! Utter Malfunctioning to say the least. I took it back to the store, showing them a video I took on my phone of it typing on its own at fast speed. Although they acknowledged their repair, they would not fix it without the receipt. I said " you must have on on file here" insisted I bring my receipt. Went home and searched....contacted my Credit Card Company for highlighted charge on my statement, blocking out e- relevant other statement information. Took the printed statement to the store " 18SEP/19SEP DISCOUNT PHONE REPAIR LANGLEY BC $100.80" The Store refused it, saying they need to see my entire credit card statement that is "privacy infringement" to hand over my entire statement to them. I said you have a copy on file, why don't you look it up? Said they don't have time for that. I said you should fix it, how do I get you to fix it? You can't just leave it like this. Told me to leave the store or they will call Police. Wow, I was blindsided by the arrogance and utter rudeness. I went outside and phoned police myself. *Grateful Police attended, I explained to officer what I have been going through, and showed my CC Receipt. Officer went inside store and talked to them, came out and asked me to go inside. * Strange, miraculously that they found their copy of my receipt order, but it took Police attendance. Store offered me $50 refund, saying that's if you don't put a review about us. I said "full refund as IPad is not working now," I said I will not write a review if you refund in full as I now have to have it repaired somewhere else. Store refunded only $50, it's my right to review a Business to warn others. I am currently going to have my Apple IPad examined thoroughly for Liability report by examining what Discount Phone Repair did to achieve ruining my IPad. They chose this path, not me.

Unfortunately, the aftermarket screen they put on my iPhone 8 Plus was buggy. It would work fine in…read morethe warm house but as soon as I went outside and the screen got at all cold it would stop reliably responding to touch. I would have to warm up the phone and even then it was unreliable. This had never been a problem with my original screen. I brought my phone back to the shop and they put my old screen back on, which was much appreciated, however they would not return all of my money. They kept all of the tax I had paid (about $12) and told me to calm down when I asked them for all of my money back. I was not raising my voice at all but it was pretty clear I was not impressed. Then they told me it was only fair they could keep the taxes I had paid for their labour, despite the fact that the screen they had put on was not working properly. I took the phone elsewhere and had the screen replaced with a better quality screen and now it works just fine. I would not recommend this store. It is a bit cheaper for a reason.

great service. Knew what we needed To solve our problem. Would go back for next service we may needread more

Received Very good service,very honest guy, I really recommend . Went there with my phone that…read morecouldn't charge,he asked me did you switch it on and off i said no,he did it and told me it's working,and you don't need to pay. If it was some repairs they will say I fill fix it for so so price. I really appreciate his service.

we received the best customer service from Agha yesterday.. he was patient, extremely knowledgeable…read moreand made the process of buying 2 phones very easy. he answered all of our questions without hesitation. we would recommend him to anyone looking for a new phone or a phone repair. and will definitely be back to see him again for all our phone and accessory needs. R

This is my 2nd review for the same phone issues. The staff…read moredidn't advise me that the security updates were no longer available for the pixel 4xl I had picked up there. I found this out on my own when my MasterCard was compromised. Plus every app that I downloaded to this phone would crash. ​I talked to Google and t​hey took a lot of time to help me and they informed me that the security updates were no longer available for my pixel as of October 2022! ​So ​I reset my phone and downloaded a free security app. My phone is now​ working after not working for 2 weeks. I feel the staff at this location are under trained and misinformed. It's not their fault. it's the fault of their manager. I'm a very unhappy customer and will never recommend this business. And I feel bad for the staff who handle their customers, because they are obviously ooorly trained and not familiar with working and talking to the public.

My iPhone froze up this morning and he was able to show me how to unfreeze it in seconds. Thanks so…read moremuch! I can't recommend you highly enough. Well done and thanks against n

On a Wednesday my Android phone crashed. Mr. Fix had it ready the next morning!! The following…read moreFriday, my grandson's laptop was toast and clearly he needed a new one. Within a hour they had everything transferred to a new laptop. Along with the terrific service, the price for these services was very reasonable. I highly recommend Mr. Fix !!

needed a battery in and iwatch 4... was only staying charged for about 10 hours.. now its back to…read moreoriginal .. just fab... the young man was great.

Phone doctor is the most reliable cell phone repair service in the Fraser valley! very efficient…read moreand fair pricing. Always willing to help resolve any issues and has great communications

I've never met anyone who knows as much about computers. If I have a problem, I know Paul will…read moresolve it. Great service and I never have to worry about my data. I've been dealing with this company for 15+ years and wouldn't hesitate to recommend them.

What an amazing husband-wife duo! I called them to see if I can get an estimate and because they…read morehad the time they genoursly offered to come within the hour! Upon arrival, they told us the price (which probably the best you will find) and got to work right away! They were both lovely people and hard-working individuals. If you need anything to throw away i suggest putting your business into this company

Long weekend, City of Vancouver being really difficult with garbage pick-up, cancelling…read more(cancelling, not postponing, cancelling) service. Called Afro-Junk over long weekend. Afro-Junk quoted a reasonable price, stuck to it, showed up on time, were prompt and professional, and cheerful to boot. On a long weekend, no less. Think about that. They showed up on a long weekend, did the job they promised to do, and at a reasonable price. Cheerful throughout, easy to communicate with. Can't recommend them highly enough. If you're in the market for junk removal, pls. do consider them.

Best service in the Fraser Valley. I refer all my friends and family to itech. Even family from out…read moreof town now go there! Highly recommend these guys. 5*