I went in to look for a new set of speakers and got excellent service. Chris patiently took me…read morethrough listening to several speakers in the listening room. When I found one I liked I was able to take the set home over night and try it out. Only downside is that you cannot do returns for special order items. However, IMO, this is still the place to go for great service and quality audio in metro.

The last time I was in Peak Audio I was in the market for a pair of head phones. My previous pair…read morehad met an unfortunate end in the wheel of a bike tire and I had the sad task of replacing them. When I walked in the door a gentleman quickly greeted me and asked if he could be of any service. I told him my story and he actually said he was sorry for my loss as though a relative had past away. Being an audiophile I really enjoyed his sentiment. I let him know that I was looking for a set of headphones in a specific price range and he quickly guided me to the the head phones within that bracket. He very candidly told me that all of these were top notch except for one and if I'd like a demo he'd be happy to help. Obviously I said sure and he guided me to a chair. He then brought me each of the head phones (six in all) and let me check out the sound quality on all of them until I found the ones that were right for me. It's amazing how much different music can sound in a good pair of cans! I sat back to listen for a little while and when I finally made a decision the guy knocked a little off the price for me! Peak Audio is a high quality shop for those of us who love our music and our home theatres. If you're looking for a real bargain, go elsewhere, but if you want top notch gear from people who know what their talking about, there's no other choice in the city. After this great experience I'll return to Peak Audio for all my audio purchases. You should do the same!

I can't thank Graham (I think that's his name) enough, for telling me an awesome deal that is way,…read moreway better than other places. What an angel for helping me save money since I was on my 8th headphones that broke already this year and I don't have much money to spare! Also, another sweet, nice, friendly young lad with blondish hair (I forgot his name) who helped me, in the past.

I went in the day before Christmas eve…read more My fault. But this store has kind of lost it's way, so to speak.. I came in looking for a neat, nick-nack gizmo for my grandpa to help him out. I know they used to have them.. but they seem to have tried to have the stock of all the big box shops they compete with... in a space 1/32nd of the size. The sales people were no where near being able to handle the influx of people looking for stuff. So after shuffling around trying to find anything... I gave up and headed elsewhere.

Best customer service experience ever!…read more I made the mistake of order my car speakers online and got the wrong size. Stubborn I wanted to make these speakers work so I went to Video World where I should have bought them, to see what they could do. The staff was very helpful especially considering I was trying to install speakers that I didn't even buy from them. One of the staff members showed me an adapter ring while another phoned to see if their supplier carried other options. They even had their technician give me some advice on how I should mount my speakers with the adapter. The chery on top was the fact that they even gave me a deal on some dynamat along with my adapters. I will be shopping for all my tv and audio gear at Video World from now on. I would highly recommend this business over any chain store, if you want to feel comfortable and walk out happy, This is the place to shop.

Videoworld was just amazing to deal with. Their customer service is top notch and their salespeople…read moreare honest and know what they are talking about. I would reccomend videoworld to everyone I know over Costco and bestbuy as far as customer service and warrantys are concerned. When I need a TV or appliance in the future videoworld will be my first stop!!!. Had a issue with the TV I bought called them they came and got it that day and brought a new one that same day you wouldn't see bestbuy doing that.

The Source is where I go to get those items such as , power bars, extension cables, double line…read morejacks etc. This is where MacGyver would shop. I do see some great deals on other items such as phones, and computers. The staff here were friendly and helpful.

I really like the store and their warranties. There was a guy who worked there, not sure if he is…read morestill there, but when he is working I want to walk right back out. Other than that, I love the store hence my rating! Hopefully him and his pushy way of doing things is gone.

Any business that does not allow incomming phone calls has serious problems...perhaps maybe during…read moreChristmas Rush or whatever but the toll free customer service line is absolutely useless for a generalized question about something in store that the website is absolutely not clear on....i wish my place of work could stop taking incomming calls like this place does....best buy you suck!! That is all!!

This Best Buy location is okay, most of the time they have what I'm looking for and there prices…read moresimilar to other people around. I bought an Asus monitor at this Best Buy for about $150 a few years ago and still use it as of October 2021.

Products are good but the customer service is absolutely horrible. Impossible to get any actual…read morehelp. Stuff never arrives when it's supposed to. Trying to get help on the phone is the most frustrating thing. They struggled to answer questions we had, that they absolutely should have been able to answer.... they didn't know that a time of 13h30 meant 1:30pm... With so many people looking for jobs, I struggle to understand why they hire people that don't know what they're doing.

Bought a Nintendo Wii fit before Christmas. The on off switch was faulty. Called and was unable to…read morereturn to the store due to Covid. Brought it in to the store as soon as Covid allowed and I was told it was past the 30 day warrantee. All I asked for was an exchange or repair. Walmart or Costco from now on. VERY displeased with product and service!

Hi went to CC&E this week twice and was helped by the nicest sales person - Ryan…read more Very helpful, patient and attentive- a definite sign that he likes what he does. Was looking for a cord but may go back and buy a lap top! Best, Janet

Avoid buying anything from this store if you value being able to return damaged or defective parts…read more They inspect and test returned items with great scrutiny looking for any reason to deny an exchange or return. I purchased an expensive power supply but my PC wouldn't boot with it. After many hours of troubleshooting I finally decided to test the cables with a multimeter. It turns out one of the cables was defective. Upon return to the store they tested the cable and agreed that it was indeed defective. But after inspecting the cables they said a tiny plastic clip was broken on the cable and refused the exchange - they wouldn't even replace the defective cable. He may as well as used a magnifying glass as he was so intent on finding something to deny me service. Note that this piece of plastic was inconsequential to the defective cable (which was headed to the garbage can anyway), nor did I break anything myself ... but they were quick to place the blame on me and send me packing. So save yourself the headache and don't buy anything from this place. It's not like their prices are any better than elsewhere anyway. Customer service is clearly not on their priority list. This is not like returning a defective item to Costco, Amazon or Walmart, or almost any other store for that matter. Another thing I've noticed is they never answer the phone. It's very frustrating trying to call them for hours and hours and nobody ever picks up. The customer does not come first here - you come last.

My mother in law and myself bought computers from this place. Both computers are now dead in the…read morewater. A real technician said that they put half dead parts in it. Don't trust them. I am the 3rd person that has had this issue

Convenient spot for Dartmouthers to pick up in stock standard spare parts for computers, or build a…read morecustom box. Friendly and helpful staff. Three year in store warranty on power supplies is nice.