Me and my husband have been looking for a new phones and a better plan. We've been to several stores and left them all feeling depleted by the lack of explanation and service. I had called and spoke with her Reham at the Albion Hills source she was very polite on the phone and I decided let's go over and have a look. When we got to the store it was quite busy but we greeted immediately with a smile and a friendly "how can I help you today". All three of the staff were very friendly they seemed like they worked well as a team. We were dealing with Reham she took the time to make the best plan and phone for what we both wanted. There was a problem selecting the plan on our Bell and she had to call for support she was on the phone for over a half an hour and yet the whole time she was very engaging and apologetic for the delay. I just want to say that I haven't been to a store where team members seem so happy to help people it's refreshing. Reham and her coworker even stayed a half hour late maybe even more to finish transferring over all our data's and going over the phones with us to make sure we were comfortable with them again she is a gem. I hope management knows this. It was nice to get that level of service. It seem a rare thing these days unfortunately. read more