We got our first phones in Canada from here and they have been working great. This was only the…read moresecond shop we visited. The ladies managing the store were quite friendly and knowledgable about the products. They did sell us a good product but not without a good amount of convincing required since we were planning to shop around a bit. But having used Virgin services in Europe and the overall brand value, we did go for it. Virgin uses Bell network in Canada, so the quality of service is as good. A good place if you want to get a good deal on phone+connection.

Me and my husband have been looking for a new phones and a better plan. We've been to several…read morestores and left them all feeling depleted by the lack of explanation and service. I had called and spoke with her Reham at the Albion Hills source she was very polite on the phone and I decided let's go over and have a look. When we got to the store it was quite busy but we greeted immediately with a smile and a friendly "how can I help you today". All three of the staff were very friendly they seemed like they worked well as a team. We were dealing with Reham she took the time to make the best plan and phone for what we both wanted. There was a problem selecting the plan on our Bell and she had to call for support she was on the phone for over a half an hour and yet the whole time she was very engaging and apologetic for the delay. I just want to say that I haven't been to a store where team members seem so happy to help people it's refreshing. Reham and her coworker even stayed a half hour late maybe even more to finish transferring over all our data's and going over the phones with us to make sure we were comfortable with them again she is a gem. I hope management knows this. It was nice to get that level of service. It seem a rare thing these days unfortunately.

Whatever you do, do not go to this location. I bought a phone that had a broken home button. It was…read moreunder 14 days used and less than 30 mins of usage. When I took it into the store they sent me to the Apple Store. The people at Apple told me to take it back to Best Buy because it was under 14 days old and they told me that they have to exchange it for a new one at Best Buy. I then went to the Best Buy at Sherway Gardens, where they told me that the Woodbine Best Buy has to exchange the phone, as the exchange could only be done at the location it was bought. I then called Customer Service, where they told me that according to the rules that they have to exchange my phone, however the Customer Service Representative was not able to get a hold of the manager of the store. Finally, after 3 hours of roaming back and forth, I took it back to the Woodbine Best Buy. The same guy who was previously there told me there was nothing wrong with the phone, even though he previously addmitted to the home button not functioning properly. It was only after I threatened to call customer service they decided to exchange. I would give this location 0 stars if I could. I deserve some compensation for the 3 hours of my life I am not getting back. They didnt exchange it in the first place out of pure laziness and insted tried to convince me that I was wrong. I would highly reccomend the Sherway Gardens Best Buy, as they had excellent Customer Service.

Fast, friendly and excellent service. Would definitely use again. Called them, they came same day…read moreand picked up my TV. They brought back repaired TV the next day.

From the owner: Television repair affordable prices same service free estimate if you bring it in read more