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Virgin Mobile

4.0 (1 review)
Closed • 10:00 am - 9:00 pm

Services - Virgin Mobile

Internet service providers

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7 years ago

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Dotto-One

Dotto-One

(9 reviews)

Downtown Core

This is a short term review for this ISP. Having been with a single service provider for over a…read moredecade one tends to be vary of the new upstarts when it comes to an essential service like internet. I was curious on switching my ISP as the fees kept creeping up and even with my well negotiated contract I was looking around for a new service source as didn't know what options I would have when renewing. I will give dotto one kudos for being persistent as after they initially got my contact they kept following up and even made it an easy decision to switch to their service with the penalty from the current provider. The installation was smooth and was done within an hour. I have a somewhat complex setup at home with some legacy equipment blended in with new tech. There was a technical glitch with the hardware on the legacy tech that made me connect with their support line a few times. They are quite helpful and being a smaller operation you even get the people who have dealt with your issue before hand. Believe me it's a big time saver not having to explain the issue again and again. With a few adjustments and troubleshooting on both ends I am satisfied with the service I have. I will update in the long run but so far a solid service. Update for long term usage. It has almost been a year and the service and support have been rock solid. A rarity IMO for the service industry in Canada. I am talking about no service calls requests after the initial issues, billing. The tech support went out of their way to help me out with a tech issue I was having initially. Updating to a 5 star rating (rare feat)

THE best internet provider in Toronto PERIOD I've been with…read morethem for several years and I have never had a single problem. They have extremely efficient and pleasant personnel and the most reliable internet service I've ever had, with reasonable prices (that never get jacked) to boot....kind of the opposite from the ratbastard telcos you're used to. I cannot recommend them highly enough and if you're fortunate to be in an area/building where their service is available, you'll be sorry if you don't sign on.

Comwave

Comwave

(438 reviews)

So I've had my wifi for less then a month and I got my bill and I tried to call them are they open…read moreon weekends when you have calms to dispute, and my wifi is not working and it's the crappiest internet and I even asked for the best, for my experience this internet is the crappest ive ever played on and I'm not happy at all!!! I am cancelling my contact with them on any mean, but I'm not paying a red cent for a service which is a lie about until I can be solved. This company has short wait times but you don't even get internet that benefits for your house hold. Giving this company a two star rating is only me been nice, in my opinion I'd rate them a -3.

Comwave was a reasonable choice until Rogers got involved. Since then, the service has been…read morehorrible. TV reception stopped for hours. Modems were repeatedly replaced to no avail. Service requests were ignored. Calls for help were difficult with ongoing language issues with those who finally do answer the phones at Comwave. The company double billed in error but never did refund their mistake. When the account was finally closed, Comwave/Rogers took an additional $300+ in cancellation fees according to a contract they claimed existed -- it did not. They made us pay for shipping their equipment back and then charged an additional two $25 restocking fees. This company did all this to a 99 year old senior on a fixed income. They are the epitome of the internet thug. DO NOT DO ANY BUSINESS with them.

Virgin Mobile - mobilephones - Updated June 2026

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