I will not be using Bell again, for mobility, Internet, cable or home phone. I put in a suspension…read moreorder for my second property for winter, and although I received a confirmation number, it was never actioned. As a result, I paid for the service over the winter, and now Customer Loyalty is claiming because its over 3 months old, they cant refund. Funny how the rules work for them, but not for customers. Avoid at all costs

Bell Internet is way too expensive and customer service is poor. There are too many price hikes and…read moreactivation fees. There are always door to door sales people for Bell that will do anything to get you to sign up. I switched to Oxio and it's so affordable at $39.99 for Cable internet, plus I got my first month free using a friend's referral code and they sent me the equipment as well by Canada Post. No price hikes, no installation fees, a great service. If you sign up with my Oxio referral code- you'll receive your first month of Oxio internet for free. Code is: RZ7ZEWD

THE best internet provider in Toronto PERIOD I've been with…read morethem for several years and I have never had a single problem. They have extremely efficient and pleasant personnel and the most reliable internet service I've ever had, with reasonable prices (that never get jacked) to boot....kind of the opposite from the ratbastard telcos you're used to. I cannot recommend them highly enough and if you're fortunate to be in an area/building where their service is available, you'll be sorry if you don't sign on.

This is a short term review for this ISP. Having been with a single service provider for over a…read moredecade one tends to be vary of the new upstarts when it comes to an essential service like internet. I was curious on switching my ISP as the fees kept creeping up and even with my well negotiated contract I was looking around for a new service source as didn't know what options I would have when renewing. I will give dotto one kudos for being persistent as after they initially got my contact they kept following up and even made it an easy decision to switch to their service with the penalty from the current provider. The installation was smooth and was done within an hour. I have a somewhat complex setup at home with some legacy equipment blended in with new tech. There was a technical glitch with the hardware on the legacy tech that made me connect with their support line a few times. They are quite helpful and being a smaller operation you even get the people who have dealt with your issue before hand. Believe me it's a big time saver not having to explain the issue again and again. With a few adjustments and troubleshooting on both ends I am satisfied with the service I have. I will update in the long run but so far a solid service. Update for long term usage. It has almost been a year and the service and support have been rock solid. A rarity IMO for the service industry in Canada. I am talking about no service calls requests after the initial issues, billing. The tech support went out of their way to help me out with a tech issue I was having initially. Updating to a 5 star rating (rare feat)

issue resolved contacted by the owner all is we'll issue resolved to satisfaction no need to post…read morenegative review

Hi there, It has been working good for several months, but…read morerecently we began losing the Internet connection almost every month for half, day or even days. Support is not working. Nobody pickup phone. No reply by email. Their web site was down for several weeks. Hacked? Very suspicious. I am going to cancel the service in this month. Don't recommend this service to anyone. Thanks Alex

So I've had my wifi for less then a month and I got my bill and I tried to call them are they open…read moreon weekends when you have calms to dispute, and my wifi is not working and it's the crappiest internet and I even asked for the best, for my experience this internet is the crappest ive ever played on and I'm not happy at all!!! I am cancelling my contact with them on any mean, but I'm not paying a red cent for a service which is a lie about until I can be solved. This company has short wait times but you don't even get internet that benefits for your house hold. Giving this company a two star rating is only me been nice, in my opinion I'd rate them a -3.

Got call from Comwave about tv internet services. Said we'd think about it. Suddenly we receive a…read moremodem in the mail unsolicited. Now harassing us to pay for or return modem! Brutal company. Do not deal with them!!!

I have been a customer of Acanac for over 10 years, but these last few years have not been among…read morethe best... far from it. Don't expect to get 50 Mb/s if you've paid for it... I have never even reached 30 Mb/s with my latest contract. So, I upgraded to a 500 Mb/s fiber optic speed, with new equipment and everything necessary for good service. However, even this time, Acanac still cannot deliver what they promised in their contract... even if they really want to provide good service, they simply cannot. After a month of wasting a lot of time on phone calls with support, I still don't consistently get 150 Mb/s today... and yet, I continue to pay for the 500 Mb/s in this contract. It's regrettable. ---------------------------------------- Je suis client chez Acanac depuis plus de 10 ans, mais ces dernières années n'ont pas été parmi les meilleures... loin de là. Ne vous attendez pas à avoir 50 Mb/s si vous avez payé pour cela... je n'ai jamais eu ne serait-ce que 30 Mb/s avec mon dernier contrat. J'ai donc opté pour une vitesse de 500 Mb/s en fibre optique, avec du matériel neuf et tout ce qui est nécessaire pour un bon service. Mais même cette fois-ci, Acanac ne parvient toujours pas à fournir ce qu'elle a promis dans son contrat... même si elle veut vraiment offrir un bon service, elle n'y arrive tout simplement pas. Après un mois passé à perdre énormément de temps au téléphone avec le support, je n'obtiens toujours pas aujourd'hui une connexion de 150 Mb/s de manière cohérente... et pourtant, je continue de payer pour les 500 Mb/s de ce contrat. C'est lamentable -------------------------------------

I've been with Acanac for the past 10yrs and i was "happy" until ... last 2 years! Customer /…read moreloyalty Dept. are horrible, no escalation possibility by being transfer to supervisors/management, no email, only one phone nr.. customer service GODS. I already wrote a complain to Commission for Complaints for Telecom Services. Stay away from Acanac!

I have had my wifi service with eyesurf for several years & I couldn't ask for a better company. I…read moream going to switch my .cable & home phone over to eyesurf. They have always been good & I have never had any problems with them. I highly recommend this company. Ontario Canada

From the owner: Eyesurf is a internet and VoIP phone service provider for residential and buiness clients. We offer…read moreunlimited downloading, no contracts and many speed options to choose from. Contact us for more information.

I got my fibre optic installed today and the two technician, Nathan and Ryan, and the service was…read morevery amazing. They were extremely helpful and were a delight to talk to. thank you very much for the install

Yes, our Internet price has gone up since we signed up but that's with any ISP. I don't really…read morenotice that the speed is bad but sometimes when I do a speed test, we are getting less than we are paying for. Recently, we noticed an increase of our monthly bill of $2.50. After looking closely at it, there was some regulatory fee tacked on. My husband researched online and read that it is voluntary. He decided to call to ask for it to be removed. He got through to customer service right away (this would take hours with Rogers!) and they were very helpful & removed the charge and advised that we would be credited back the $2.50 paid on the next invoice. Overall, we are pretty happy with Carrytel.

My internet service has been down for 3 days... Thier support is useless at best. If you have…read moreanything critical related to internet I would not recommend this company.

I've recently transferred several sites and domains to Colosseum for business, and I use their dry…read moreloop DSL personally. They offer the most competitive pricing for all three services, and the 24/7 tech support can't be matched. I've had all of my questions and needs answered within minutes every time. I absolutely reccomend them over any other major telecom or hosting service in town.

Colosseum Online failed to provide Internet service to my home and refused to re pay my money. I…read moretook them to court and they lost. I would not recommend this company for Internet service. Brampton court file number sc-11-8213-00