So i bought this iphone 11 pro not too long ago for $1500. I expected it to be brand new and…read moreeverything right. They sold it to me with a fake iphone box. Like those dummy boxes. They gave me off brand fake headphones claiming it to be "apple" branded. Sold me a fake "apple" adapter. And a fake "apple" charging cable. Keep in mind they claimed that it was all real. When in reality it was all faulty. This is my first brand new phone ive been saving up for months and paid 1500 for it and the outcome was just terrible. I expected something good because my friend buys it from them but it was a terrible experience. I advise you not to shop here. Majority of the items are fake. They might look identical to the real deal because they are clones but just be aware. I recommend you go to advance wireless which is also in the plaza or to chatr. They both sell legit items. Thank you for taking your time in reading my review. I hope you dont make the same mistake.

From the owner: Finding the right electronics store can be difficult. We know there are many competitors out there…read moretrying to give you the best possible deal for cell phone accessories, phones and repairs. We believe, however, that the prices and service at our electronic sales and electronics repair shop speaks for itself. We offer many different electronics services, including computer repair services and phone accessories. We can help you with all kinds of electronics support, and we'll fix your electronics as quickly as possible to get you back to work. Our cell phone store offers so much that can be offered to you. It only helps if you step foot in the store. If you're looking for great cell phone and computer services, contact JP Wireless in Toronto, ON today.

Whatever you do, do not go to this location. I bought a phone that had a broken home button. It was…read moreunder 14 days used and less than 30 mins of usage. When I took it into the store they sent me to the Apple Store. The people at Apple told me to take it back to Best Buy because it was under 14 days old and they told me that they have to exchange it for a new one at Best Buy. I then went to the Best Buy at Sherway Gardens, where they told me that the Woodbine Best Buy has to exchange the phone, as the exchange could only be done at the location it was bought. I then called Customer Service, where they told me that according to the rules that they have to exchange my phone, however the Customer Service Representative was not able to get a hold of the manager of the store. Finally, after 3 hours of roaming back and forth, I took it back to the Woodbine Best Buy. The same guy who was previously there told me there was nothing wrong with the phone, even though he previously addmitted to the home button not functioning properly. It was only after I threatened to call customer service they decided to exchange. I would give this location 0 stars if I could. I deserve some compensation for the 3 hours of my life I am not getting back. They didnt exchange it in the first place out of pure laziness and insted tried to convince me that I was wrong. I would highly reccomend the Sherway Gardens Best Buy, as they had excellent Customer Service.

My experience at Kesan Electronics was a very positive one. I purchased a new cell phone at a good…read moreprice. They even included a data transferred despite my old phone being several years old and requiring a lot more time and effort to complete the transfer. The staff I met was very knowledgeable and treated me fairly. They also practice COVID protocols; something that is very important to me. I will continue shopping there and recommend others to give this place a chance.

Me and my husband have been looking for a new phones and a better plan. We've been to several…read morestores and left them all feeling depleted by the lack of explanation and service. I had called and spoke with her Reham at the Albion Hills source she was very polite on the phone and I decided let's go over and have a look. When we got to the store it was quite busy but we greeted immediately with a smile and a friendly "how can I help you today". All three of the staff were very friendly they seemed like they worked well as a team. We were dealing with Reham she took the time to make the best plan and phone for what we both wanted. There was a problem selecting the plan on our Bell and she had to call for support she was on the phone for over a half an hour and yet the whole time she was very engaging and apologetic for the delay. I just want to say that I haven't been to a store where team members seem so happy to help people it's refreshing. Reham and her coworker even stayed a half hour late maybe even more to finish transferring over all our data's and going over the phones with us to make sure we were comfortable with them again she is a gem. I hope management knows this. It was nice to get that level of service. It seem a rare thing these days unfortunately.

I needed an IPhone 7 fixed as the glass was shattered. I chose this location because of price and…read moreconvenience. Compared to the college st Hotwire location the price for the repair was a bit more expensive $120 vs $ 99 but parking here is free vs downtown parking so pretty close. Staff was very polite and the repair was done within a few hours. They called me and I got it back same day. They even put on a screen protector included in the cost. I would go back again if I had to. Their price was way cheaper than UbreakIfix which was $169. The tech that fixed the phone did a great job.

From the owner: Telus Product and Servicesread more