We woke up to no hot water. Furnace was out and unable to restart. Called Family Danz. Receptionist…read morevery kind and professional. Took all information and told us a technition would be out that day. Only approximately 1 and 1/2 hours later the technician was at our house. Diagnosed the problem got the broken part replaced and was so professional. Answered all my husband's questions well. Great and prompt service. Excellent technician, great job! Love Family Danz ! Would highly recommend them ! Thank you for your highly trained staff! Exceptional service. Can't say enough about how pleased we are with there work !

When it came time to install central air conditioning in our home, we wanted to make sure we were…read moremaking the right long-term investment. We received an in-home quote from another company that initially seemed almost too good to be true. After doing additional research, we discovered the proposed system had been sized primarily for heating, meaning the cooling capacity would need to be throttled back, potentially leading to increased wear on the equipment over time. The quote also included older, discontinued clearance models that used refrigerant scheduled to be phased out in the near future. That experience made us appreciate the honesty and expertise of Family Danz even more. John R. visited our home, provided a realistic and transparent quote, thoroughly explained the advantages and disadvantages of each Bryant system option, and allowed us to make an informed decision without any sales pressure. As a retired military veteran, I also sincerely appreciated the additional savings they extended as a thank-you for my service. Once we committed to the installation, everything moved quickly. We were scheduled promptly, and before work began, John R. and Residential Installation Manager Josh G. conducted a final walkthrough to verify measurements, answer every question we had, and ensure all of our concerns were addressed. On installation day, Grady and Kayden arrived right on time, listened carefully to our requests, and immediately got to work. Although an unexpected scheduling delay with the electrician from Mackey Electrical meant power wouldn't be available until Wednesday, the installation team adapted their schedule and completed as much of the work as possible in advance. They even coordinated an earlier start on the second day to get ahead of the intense attic heat. Throughout the four-day installation, Josh stopped by regularly to inspect the progress, answer questions, and make sure the crew was working safely and staying hydrated. Every member of the Family Danz team demonstrated professionalism, outstanding communication, and genuine pride in their work. Any issues that arose during the installation were addressed quickly and communicated directly to management, giving us complete confidence that customer satisfaction was their highest priority. The quality of the workmanship and attention to detail exceeded our expectations, and the finished Bryant air conditioning system looks and performs beautifully. Based on this experience, we have decided to trust Family Danz with all of our future heating and cooling needs, including servicing our boiler and hydronic baseboard heating system. If you are like us, having a central air cooling system is a major home improvement to not only improve our quality of life but increase the home value. It also does not come without a significant price tag which is why the value and longevity of the system is important to us. We wholeheartedly recommend Family Danz to anyone looking for honest advice, skilled installation, and exceptional customer service. They truly earned our 5-star rating.

I have been having issues with my dryer for sometime now could not get anyone who has the skill to…read morelook at my dryer, Did a Google search and found the Wilson site and made contact he was able the come the very night and diagnosed the problem and repair was made shortly thereafter.and the dryer is now working very well. THANKS

I called on a Saturday, non emergency expecting to leave a message. Kim answered and was eager to…read morehelp. She said "Brian" could be there Monday between 8:30 and 9. We got call from Kim who said "Brian" could be here at 8:15. Promptly and cheerfully he knocked at 8:15. He diagnosed and fixed the issue in short order. Their fee was extremely fair. I STRONGLY recommend Wilson Bros.

Beautiful, thorough and clean work! They arrived early morning and finished by late afternoon. When…read moreit was discovered that some of the wood under the roof itself needed replacement, they immediately took care of it. They're also family owned and provided excellent customer service. Their price was the best, too. Our roof looks gorgeous and I'd give them my business again in a heartbeat. I highly recommend them to anyone in need of a new roof!

Before we bought our house in Albany, we had it inspected. That's just what you do. And a good…read moreinspector is tough. They've seen it all. The good. The bad. The ugly. One thing our inspector called out was the quality of the roof. It was excellent. Not only that, but he commended the roofers on the quality of its construction. I tucked this memory away for about twelve years, until the day a tree fell on our house and tore a hole through our perfectly good roof. Thankfully, we were insured. In all the chaos of trying to repair the damage to the car, remove the tree, shore up the hole, and replace the garage door, there was on thing that I was sure about: We would hire Z. Ipek & Sons to replace the roof. After all, they were the contractors who wowed our inspector over a decade ago. When Omer came over to give me the estimate, he remembered putting the roof on our house. Except for the fallen tree, it was holding up very well. He was able to swing by before the insurance adjuster visited, which helped to provide me with some critical information for the adjuster. The only hard part was that we were in a race against time. Z. Ipek had a full work load, and Omer would soon be leaving for a long deserved vacation to attend a family wedding. And to make matters more complicated, our house was on the market at the time, plus we were actively in the process of moving out, with movers, a truck, and everything. Amazingly, Omer and his crew made it happen! I may have panicked a little bit when I saw the crew on the roof earlier than expected on moving day. But they had planned for the window when the moving truck needed to be in the driveway. I cannot say how Z. Ipek compares to other roofers on quality or cost. But the actual cost wasn't a penny higher than the original estimate. And they were able to execute all the work within the budget of the insurance claim. If that's not a five star roofer, I don't know what is.

Erik and his company are a pleasure to work with. I was tasked with helping my mother sell off my…read morechildhood home, located across the country from me, after its roof failed inspection during the sale. Turning to Yelp I found Capital Exteriors. Erik was prompt in returning my call and getting an estimate prepared. He answered all of my questions, provided recommendations and alternatives and the price was competitive. Based on that and his excellent communication, I went with Capital Exteriors. I requested photos before/during/after sent since I was not able to visit the house. Erik kept in constant communication and the house was finished ahead of schedule. I could not be happier with my experience. I would highly recommend Capital Exteriors, the roof looks beautiful and they were very easy to work with, even across the country.

I can't say enough about how pleased I am to have had work done by these guys! They did our roof,…read moreand it was something that I was dreading but they made it a painless experience. They were friendly, always in communication with us and quick to respond, the work got done quickly, and the work they did was of absolutely stellar quality! We worked with sales rep, Colin Fausel, and he was incredibly nice and very professional. I will absolutely be going to them first about the other projects for my house and can't wait to work with them again!

This was my third siding project. The first two were parts of larger projects, done by general…read morecontractors. This was the first one utilizing a specialized siding company. The difference is night and day. Think of your average diner compared to a Michelin starred restaurant. They worked magic using aluminum coil, plywood, and two thicknesses of rigid foam to make my house look phenomenal. They were even able to replace any rotten wood, and just added the cost to the invoice. They kept the site clean, and were pleasant to have around. I would recommend them in a heartbeat, but you need a relaxed timeline. November 2020 - I called them and left a message. Never heard back. November 2023 - I saw one of their signs, in town, that said "Email us for a quote.". I did and actually heard back. Within a few back and forth interactions we settled on the scope, type, and signed a contract in December. At the time, they were estimating around 10 months, putting us into October of 2024. In late August I got a call that a number of customers in queue in front of me were waiting on material, and if I was interested now. I told them that there were things that I needed to get done, and that I wasn't available. I managed to get everything done in record time, and called them back. They said that someone else was booked for that week, and we settled on the following week. Once they started, it took a little over a week.

If I could hire these men to do other work on my home I would. This company not only sided my…read morehouse but also sided my garage. They are professional, provide quality workmanship, and stand behind their work. The team of workers show up on time, work diligently on the job at hand, clean up afterwards, and provide excellent results. They are true professionals.

Loyal customer of BDB from adding a 3 inch asphalt cap to our builders grade driveway a few years…read moreago to routine yearly Sealcoating. We believe we are getting good quality Sealcoating at a decent fair cost.

If you're looking for a truly exceptional paving and sealcoating company look no further than BDB!…read more Their field team is professional and the quality of the work they performed in patching an area needing repair through the final sealcoating was second to none. Their pricing is fair, the communication process was thoughtful and timely, and they truly care about their customers and their customers' experience. I recommend BDB without exception and will remain a loyal customer because they deliver!

Excellent customer service. I had my roof done 3 years ago. The guy (whose name I cannot recall),…read moreand his crew did the work on 3 historic roofs (one house). The crew cleaned up the area when they were done. Over the next few months it rained like crazy and one of the 3 roofs leaked! I called Center Construction, and the guy came by and worked tirelessly to find and repair the area. I was impressed with his diligence and sincere concern. They were great! I have not had a problem since.

They never showed up to fix my roof. The wife apologized profusely for allegedly forgetting to…read moreinform the husband of my appointment. They both agreed to rescheduling a few days later on Saturday. They knew that my roof wont handle much more rain and that I had to travel home from out of town. They were a no-show for the 2nd date and wouldn't and. their phones. After 1 1/2 hrs unable to reach them, I went to their place & got back my deposit, 2 thumbs down!!!!

I called several times for a repair on a solar system and they never followed up. How do these…read morecompanies survive today? Customer service has seemed to be non existent nowadays. A shame... (Follow up review). What started off as a poor experience with Kasselman turned out great. The problem was in the communication, or the timing of communication between myself and Kasselman electric. Most people today have cell phones with spam blockers. If I get a call from a number not programmed into my phone it goes directly to voicemail. Phone calls get "lost" or unanswered if no message is left. Enough with that...Kasselman was able to arrange for a solar tech from another solar company to replace a couple of micro inverters that my installer (Albany Solar Solutions) refused to take care of...regardless of contract. (News flash...DON'T EVER use Albany Solar Solutions for Solar...EVER!). Had I known, I would have hired Kasselman from the start. Even though Kasselman would not touch my system due to "liability issues", the manager at Kasselman, Jim, DID get me hooked up with a super nice guy from Clemens Electric named Ray. Simple and easy replacement. Thank you to Kasselman Electric, Clemens Electric and to Ray Bohok for being so quick and responsible to my needs! A+

This is the most patient, honest company in New York and surrounding states. They listen and they…read moreare concerned about your home safety and system and not just making a dollar.