The work was done perfectly, very easy to work with, personable and on time…read more. please rewrite We needed a new roof and he came over quickly removed the panels, and within days of the roof completion, owner was back installing my solar panels.. Would totally recommend him to anyone I knew that needed work on solar panels..

Recently did a great job removing/reinstalling 65 of my panels. Was the best quote I had and ended…read moreup being very high quality work. Would highly suggest

I called several times for a repair on a solar system and they never followed up. How do these…read morecompanies survive today? Customer service has seemed to be non existent nowadays. A shame... (Follow up review). What started off as a poor experience with Kasselman turned out great. The problem was in the communication, or the timing of communication between myself and Kasselman electric. Most people today have cell phones with spam blockers. If I get a call from a number not programmed into my phone it goes directly to voicemail. Phone calls get "lost" or unanswered if no message is left. Enough with that...Kasselman was able to arrange for a solar tech from another solar company to replace a couple of micro inverters that my installer (Albany Solar Solutions) refused to take care of...regardless of contract. (News flash...DON'T EVER use Albany Solar Solutions for Solar...EVER!). Had I known, I would have hired Kasselman from the start. Even though Kasselman would not touch my system due to "liability issues", the manager at Kasselman, Jim, DID get me hooked up with a super nice guy from Clemens Electric named Ray. Simple and easy replacement. Thank you to Kasselman Electric, Clemens Electric and to Ray Bohok for being so quick and responsible to my needs! A+

This is the most patient, honest company in New York and surrounding states. They listen and they…read moreare concerned about your home safety and system and not just making a dollar.

Initially, I would have give more stars but I would now advise against using this company. I paid…read morea refundable deposit more that 7 weeks ago and each time I call or text someone to get the status of the refund, I get a different response. Examples or responses:it can be mailed or delivered by your salesperson, the person who needs to sign is out of the office, have you checked your bank account, I will check with my supervisor tomorrow to get this expedited. At no point has anyone verbally contacted me regarding the refund. Instead, I have called or emailed weekly to try to get someone to process the owed $$. This is no way to run a reputable business!!!! This customer service is horrible. I am glad I decided that solar is not a good option for me and very glad I did not go forward with AEC Solar.

ALL FOLKS LOOKING TO INSTALL SOLAR PANELS BEWARE! PLEASE READ THIS…read more First off, let me explain my rating. We had AEC Solar/Energy install solar panels on our home in 2020. Everything the salesman told us was TRUE! We stayed negotiating with them (after a lengthy search of solar companies) in April 2020 with installation in December 2020. During our negotiations, we had concerns about the roof as we had purchased the home just two years prior and had no idea as to its age. We were told not to worry that they had an EXPERT who inspected the roofs because they would not put panels on a roof that would not last for a minimum of 20 years. We questioned at that point as to what would happen IF we had a problem with the roof. Our salesman assured us that the inspection of the roof would be sufficient, he contacted the office to be sure and told us that if we did have a problem that we would be allowed a one time only fee of $1,000 to remove the panels, stack them on-site along with the rails and put them back on. Skip ahead to 2025, and all of the rain we've had, all of a sudden we had our roof fail. So we start calling roofers to come and repair the problem. Lo and behold, EVERY roofer that came told us that the roof was at the end of its life! That it was 25-30 years old. We had no reason to inspect the roof, not that we'd know what to look for, so they took photos and showed us the "nail pops" that had been covered in tar all over the roof. These would have been there when AEC's roof inspector looked at the roof prior. The roofers also went into the attic to show us the leaks that were there from the nail pops. The roofers said that we would have to have the panels taken off. Of course we said "no problem, we have an agreement to remove them for $1,000 and put them back on. I call AEC and they said that they never agreed to that and wouldn't be able to do it for the original price. I quickly called the salesman (who now works for another solar company) and I asked him how much it was to remove and reinstall the panels, he said $1,500, I said oh, ok, having remembered it wrong. AEC claimed it was NEVER their policy! They continued to quote me $17,000 less $4K or $5K for a previous customer discount. Everything that we had saved over the past five years would have been gone and then some. The salesman contacted AEC directly and said "Yes, that's what I told them, if anyone had asked, that was the fee". In the meantime, I went back and forth with the folks at AEC and they said that the lowest they could do was $8,000 to remove and reinstall the panels! I said that I was going to write a new review simply telling the FACTS of what happened, they asked me to wait, which I did. Weeks later actually a couple of months, I believe. I have continued to be strung along, so I decided it was time to ALERT ALL SOLAR BUYERS! Apparently the rule of thumb is NOW $400+ PER PANEL TO REMOVE AND REINSTALL THESE PANELS! I asked if they AEC was telling their customers this, unless you ask they may not convey that information. BTW, we had 44 panels installed by AEC!

Rob's real nice guy and takes his work seriously I'd call them again. The motion sensor light…read moreoutside still stays on once it's triggered, but I'm sure he'll come back and fix it when the weather gets better.

Quick response And arrived exactly when he said he would…read more Went to work promptly and resolved the problem. I definitely will be recommending your company

Great experience with PlugPV and Matthew Gaudin. The crew was fantastic, and the new electricity…read morebills are even more fantastic. As you can see in the picture of my bill, $32 and that's just to be hooked up to the meter, no $ for electricity anymore. Thank you!!!

Title: Ongoing Legal Dispute - Lawsuit Filed…read more I am sharing my personal experience with PlugPV. After ongoing issues related to my solar system, repairs, and the contract/warranty, I was unable to resolve the matter directly with the company. As a result, I filed a lawsuit against PlugPV LLC and Matthew Gaudin in the Civil Court of the City of New York, Kings County, seeking $29,500 in damages. The case is currently pending under Index No. CV-001460-26/KI. My claims include costs related to repairs and alleged breach of contract or warranty. This is an active court case, and the court has not yet made a final determination. I am posting this review so that potential customers can be aware of my experience and do their own research before making a decision. I will update this review when the legal process is completed.

This company decided I did not qualify to have solar added to my home having nothing to do with…read morewhether enough I had enough potential solar energy (sunshine). They declined to take a look at my home soles based on financials. Apparently I make too much money for them to consider my home.....disappointing!

This was a cost effective service. Empire Solar took care of all the details. The system was…read moreinstalled and is up and running on time. If you are looking to go Solar I highly recommend this company!

Green Power Energy recently installed solar panels on our roof, and the entire experience was…read moreexcellent. We appreciate their commitment to helping society transition to clean energy by flooding the grid with solar power. Hopefully this leads to more innovation in energy storage. GPE's production estimates have been conservative so far and their point person, Matt G., was outstanding throughout the process. We would recommend them.

I gathered four estimates before selecting Green Power. Their proposal was the most competitive,…read moretaking into account both the terms and interest rate of the financing. The entire process was seamless; they provided a clear overview of each step and responded promptly to all my inquiries. After over four months of use, the solar panels have performed in line with Green Power's initial projections, which was one of my main concerns. I recommend Green Power Energy if you're considering getting solar panels. If you're unsure, request a free quote and ask your questions--they did not pressure or try to "close" me. I collected all my quotes, compared them, and then called them back when I decided.

We were approached by another solar company who promised us free solar and a new roof at no cost,…read morewhich sounded too good to be true. After talking with friends we reached out to Valley Solar and they explained that there isn't such a thing as 'free solar and roof replacement'. While I think we knew this it was good to hear from the experts. The team walked us through the federal, state and utility incentives and explain in detail how the technology works. We are so glad to have found an honest local company. We have almost a dozen friends, neighbors and family members that have used Valley Solar and all sang their praises - now we know why!

I had a number of friends and neighbors tell me how great their experience was with Valley Solar…read more When I contacted them, they responded quickly. One of its owners, Mike, came to the house. We made it clear we were hot-to-trot, and ready to spend real money to go to solar. Instead of taking our money, Mike told us that it would not be worth it because of the directions of our roof lines. That was really nice and deserves a call out. Thanks Mike.