There is no friendlier and more fantastic jeweler than Maria! Her creativity and skills are matched…read moreonly by the joy it is to meet and work with her. A true gem!

From the owner: At Sawtooth Jewelry Studio, we are proud to say that every piece of jewelry we sell is made right…read morehere in our downtown Troy studio! Work with our jewelers to design a custom piece of jewelry, or a redesign for your own precious gems. We also offer expert repair and restoration services for your gold and silver jewelry, with all work done in-house by one of our highly skilled goldsmiths. For the DIY set, we have jewelry making classes and private workshops for couples to hand-craft their own wedding bands under the instruction of an experienced jeweler and teacher. Visit us in person, or follow us on social media to see what we're making!

After a lifetime of taking care of my children and elderly parents, I was in a position to purchase…read moremy first Rolex. A Rolex Yacht-Master with slate dial...sophisticated and beautiful. I turned to Frank Adams Jewelers and their service was beyond what I expected. I told Kimberly what my wish watch was and she assured me she would do everything possible to make it happen. Well, I received the message it was in and I couldn't be more ecstatic! I was greeted by Kimberly and Matthew (her right hand man for everything Rolex) and treated my Dad and I like royalty, beyond my expectations! Whether this be your first purchase or tenth, they go out of their way to form a special bond with each of their customers. Actually it felt more like family! I love my watch and but more importantly the experience and memory of getting it. Thank you again Kimberly and Matthew....you have a customer for life! Warmest regards....Ken I

Great place to get your "pretty" things. The staff are wonderful to work with. Looking forward to…read morea blue Tudor soon.

Sheryl is by far the expert in gems. Her service is exceptional. She has unique pieces at very fair…read moreprices.

DO NOT GO HERE, avoid at all costs!…read more Absolutely horrible experience, ruined my wedding ring and so rude and unprofessional. Do not risk bringing your jewelry here, they will ruin it and take no responsibility, it's clear they don't know what they're doing. Brought my wedding ring in for a loose main prong, received it back weeks later with the prong even looser than when I brought it to them, with two stones completely missing which were perfectly fine before, and a huge black resin burn on the main diamond. Not only did they not fix what they were supposed to, they sent my ring back mangled. I have no idea how or why this would happen and how they wouldn't notice this before returning it to me. They also apparently don't take photos or videos of rings before and after repair for documentation, which is wildly unprofessional and is basically jewelry repair 101. Thankfully I took my own photos as evidence, as we're suing the company for the cost to repair the damage they did. They also don't do the repairs in store, which they weren't transparent about, and send it out to god knows where, so be further warned that it's a massively sketchy and unprofessional operation. On top of having no skills as a jeweler, their customer service is atrocious and they treat customers like garbage once they have your money. When I called to discuss my concerns with the state of my ring, the old woman working was immediately defensive, insulting, rude, and accused me of lying and swore at me. Not sure what I would gain by lying about their botched job, I just wanted the situation rectified. She also admitted they don't do repairs in house and don't take pictures or document what is damaged and what they fixed, insanely unprofessional and a scam of a business. They should be ashamed of how they damage pieces that mean the world to people, and then treat and talk to customers horribly. Save soo much time, frustration and heartbreak and go to a business with actual skill and integrity and who treats their customers as they deserve. Edited to address business comments below: Ma'am, I did not swear at you, and have the recorded call as proof of your unprofessionalism and rudeness. You did offer to 'fix' the damage, but who in their right mind would trust you with their jewelry for a second time to fix the issues you carelessly caused, after you sent back my ring with the original issue not fixed, and more damage added on top of it, that you didn't even notice? Insane. For you to say 'I did not want this done', is wild, I shouldn't have to bring my ring back to repair burns you left while not even fixing my issue. Potential customers, do you really want to put your trust and jewelry in the hands of unknown 'contractors'? Very sketchy. Even if my mom was happy with past, non complex, jobs you did, it doesn't mean this one wasn't a total disaster that you did not take accountability for. Everyone, save the headache and lawyer fees and go to someone sane and professional!

I have purchase an extensive amount of jewelry from Sondra's, including having her create and make…read morean engagement ring as well as wedding bands for my wife and I. We have been customers of hers for decades and continue to be so despite our having moved out of the US. There are no finer and more trustworthy persons in the jewelry business than Sondra and her son Anthony. In fact I am writing this review while awaiting a call from Sondra in order to have her tell me that she has THE bracelet I've been looking for to give to my wife. There is no question in my mind that she will select precisely what my wife would had she selected it herself. You couldn't do better anywhere.

I cannot believe I have not reviewed Sondra's yet…read more 11 years ago today I met my wife. 8 years ago today I proposed to her. So now I will right the wrong of failing to review. I went to Sondra's 9 years ago because I always heard them advertising on ESPN Radio. Anthony spent hours with me teaching me all about Diamonds and Rings. He ordered many diamonds and helped me pick just the right one. He explained the reasons behind each metal and why I would want to choose a platinum setting for our Tiffany style engagement ring. This was crucial as the ring went 8 years before it experienced any damage. I was in my early 20s and Sondra's let me make weekly payments for many many months without interest or fees until the ring was paid off and I was ready to propose. We moved out of state and were still planning our wedding. We corresponded by email with Anthony about the wedding bands knowing we would only see them 2 days before the wedding and they had to be perfect as there would be no time to change them out. They were perfect. This weekend we went back to Sondra's to have the aforementioned damage repaired and I haven't seen Anthony in probably 5 years and he remembered me and remembered where I worked 5 years ago. Amazing. The repairs were fantastic and super affordable. I am forever in debt to Anthony and Sondra's for teaching me about jewelery and changing my life. Thank you!

Kate does beautiful work. She also does repairs. Her prices are fair…read more Although she doesn't have her shop anymore, you can always drop things off for her at Corina's Contemporary Jewelry on Washington St in the village of BS http://corinacontemporaryjewelry.com/

I live in Northern Virginia and travel to Saratoga Springs often. I have been in this shop several…read moretimes when it was at the old location. I love the new shop so much better. Every time I come to the shop, I always find something new and unique that I do not see where anywhere else. I am always excited to see Kate and her staff. They are so friendly and helpful. If you are looking for a pleasant shopping experience, or just a very happy place to spend sometime, please go by A Bead Just So shop. You will be hooked, beads have away of making you want to see them as often as you can. I know you will not be disappointed.

Hubby got some Diamond earrings! Great customer service, great price and I will coming back! Very…read moresatisfied ! The Willis!

I have been a customer of Jewels for years. Beautiful jewelry at reasonable prices. Nick and all…read morethe staff are very helpful and go above and beyond. Fast turnaround time on jewelry repairs. Highly recommend!!

I am so glad I found Robert Fine Jewelry. I really can't say enough good about the owner and his…read moreson. They were both knowledgeable and professional. I never felt rushed. The turnaround time was remarkable! I wanted a diamond moved from one setting to another. It was done in less than 24 hours even though the new mount was a little small and they had to adjust it. I recommend this business without hesitation. I will be bac

I needed a silver ring polished, and it sparkled by the time they were done with it! I'd…read moredefinitely go back there to have jewelry serviced.

Bought my wedding rings here and work was exemplary - second to none. When my wife's heirloom…read morenecklace broke, they repaired it stronger. No matter if I'm spending $2000 or $40 they are friendly, accepting, respectful and knowledgeable - they even laugh at my attempts to tell a "good" Dad joke. I had ideas of the perfect rings for my wife and many were cost prohibitive but he gave me encouragement and tempered this with sound, realistic advice. I have met many jewelers but few are as genuine as he is. We are very lucky to have him in South Glens Falls.

I've searched everywhere in my area for someone who made me feel confident in ordering custom rings…read morefor my partner and I. I was beginning to lose hope but, on a whim I stopped into M. Rahal's to see what they had to offer. Very quickly I realized this was the business I was going to go with for my rings. Mounir was extremely knowledgeable and understood exactly what I was trying to accomplish with my project. I had a strict deadline to get the rings made because of a vacation that was coming up. He was able to deliver the rings in half the time that others said they could do. The end result was outstanding and my partner and I could not be more happy to have these rings. If you are looking for top quality work and family friendly business, I would not hesitate to recommend M. Rahal's. I will certainly be a returning customer. =]

Wow, were they ever helpful! Not only did they help me find a baptism gift for my great niece, they…read morewrapped it for me and assured me if she got anything else like it they would take it back and order something else for her. They were so friendly and spoke to me the minute I walked in the door. I like that kind of service. She even told me where to go close by to get a card since she knew I was pressed for time. I'll definitely be back, maybe this time I'll pick up something for myself!

If I could put a negative star.. I brought my mother's Emerald ring that was given to me upon her…read moredeath to Northeastern on Union St. Purchased a new setting for it as hers was 50 years. I was originally very pleased with it/ wore it for 2 1/2 years and looked down and a prong had snapped/ devistated I immediately went to the store and was quoted $250.00+ for a repair to the prong? I felt I really had no choice but was rather disgusted that it had not held up better? I then received a call from the manager Lori, stating that all 4 prongs would have to be completely replaced? I was dumbfounded and said that it was ridiculous that after only a short period of owning this brand new setting that this could be possible. She said she wanted to ask the jeweler on hand more about it. after a day or so I got another call from Lori stating that there had been a mistake and that it was someone else's ring that was almost exactly like mine? with a similar name as mine and she was sorry and the 1 prong was going to be fixed. I then waited ( roughly 10+days) and was then notified it was ready/ I went to retrieve it and she attempted to offer me a gift card for my inconvenience?/ I said no and she then went into the back brought my ring out and said because I was so upset that there was no charge. I said I truly appreciated that and left. not even 3 months later I looked do at my finger and the prong was gone again... I immediately returned to the store and was extremely upset/ They then brought out another gentleman who identified himself as the buyer/ I don't recall his name. He assured me that he was going to be handling this himself and was going to contact the manufacturer of the setting I purchased originally and have them handle this because of the obvious poor workmanship! I was very apprehensive of leaving this beautiful ring that was what my Mother left me upon her death with them again/ He assured me it would only be about 10 days and that he would keep me notified personally with updates. I waited 3 weeks and finally called/ He was sick? I wanted a date of when the ring would be returned to me I was told it was shipping on 6-16-25 and it would be a couple of days ? so on 6-19-25 I called and was transferred to Lori again/ I asked her where it was? she said " oh it's do here any day and we haven't gotten our shipment today. I still have heard nothing about the status of my mothers ring. I would and will never recommend anyone use this Jeweler / the customer service is atrocious and obviously my ring is lost? and or not repaired.... I will be contacting the Better Business Bureau and the nys attorney general's office about this situation. Do yourself a favor and take your business elsewhere!!! the stress and heartache this experience has done to my nerves is not fixable. Disgusted doesn't even cover it. Laura Payne.