Went last night , They have some nice shoes . The women's selection is VERY small and that's my…read morereason for 4 stars . Employees are helpful and friendly . Black dude in the front needs to smile and greet people as they walk in not just give them a stare cus hes not scaring anyone lol just looking silly . One of the employees was trying to be super bossy to another employee there I'm sure she was the manager but sweetie you're no better than them so chill out !!!! Other than all that its super clean and organized and who doesn't love to shop in a clean and organized store Happy Shopping !!!!

The staff and manager are such great workers I truly appreciate them I had a exchange I thought I…read morewas gonna have issues with but the manager was able to process it for me with no hesitation I usually don't shop at wss stores but I will definitely be going back

Just came here in for the 1st time and all I gotta say is the customer service is top tier! My boy…read moreJaime got me right and showed me really cool recommendations. He was super friendly and welcoming compared to the shoe palace in the mall! Overall, place was very welcoming and also visually really nice! One last shout out to the boy Jaime! Will be coming soon again!

great selections and service. Staff was very friendly and helpful with my two sons. I was able to…read morefind two pair each for them!

The service is always good and they really check in the back when asked. They have a great…read moreselection of Nike's on and off sale I've grabbed a few pair myself. Everything seemed reasonably priced from the graphic tees ranging from $15-$50 with a wide selection including plain Nike tees. Only downside is you won't receive purchase points when shopping in the stores so if redeemable points is important shop only online. Returns no problem just have the receipt and get store credit if you choose I've done it

The staff was terrible and unable to assist my son when he tried to buy shoes. They were rude and…read moreyelling, showing no willingness to help. My son ended up leaving and purchasing shoes elsewhere. Save your money if the staff is going to be unpleasant.

My review is based on customer service only. I brought in my client to buy her new tennis. Paula…read morewas our sales associate. Paula went above and beyond to help us. We opened up several boxes until we got the right fit. She offered us to spin wheel, she opened the gate so we could get out (my client uses a walker), she helped us to find a shoe in the budget. She made us feel comfortable as if we were in her home. She was very Jesus like, righteous! She is the reason why I would go back to shoe city to buy more shoes.

My brother n I went in June 5 to shoe city. They said the transaction was declined but on my…read morecashapp said it completed but didn't get the shoes . Where did my money go ? I waisted $152.23. Brother call his cashapp support n they said that shoe city should give us the item or the money back but shoe city didn't give us nothing. Worst store ever. Never again coming to this store. One of the employees give us the shoe city support number (714)444-1000 but I guess is the wrong number n we ask when the manager is available to solve this problem! And they said it's wrong number (714)449-1000 is the right number my brother have prove for calling my cashapp support

I came in to sell sneakers. Owner wasn't there but employees were communicating with him over the…read morephone. We agreed on a deal for 2 pairs of sneakers. As I was waiting to receive money. 5 minutes later after waiting, employee tells me that they had mixed up the numbers and backed away from deal we had already made. I don't understand how they can lowball people and finesse people but can't be fair to a deal we both agreed on.

Great spot to sell and buy shoes no doubt better then good companie. Service is great and there…read moreprices are reasonable as well . Would recommend Legit shoes

Excellent Customer Service by both WSS associate's!! The guy…read morethat stands by the door help me bring some running shoes from overhead a couple times the size I wanted wasn't in stock he suggested that I order it at the counter and have them delivered.(I live in the Mountain area) So it didn't turn out to be a wasted trip. Isabel at the counter made ordering easy and told me I had points I could use so I got a Great Deal...Ordered them on Tues got them 2 days later....This is why I only shop for shoes etc. at WSS Thanks!!!

Stopped by WSS Shoe Warehouse to pick up some shoes for my daughter and had a pretty good…read moreexperience overall. I found her a pair of all-black Vans with Velcro--super clean and perfect for everyday wear. They have a really great selection of kids' shoes, so it was easy to find something that worked. Also grabbed some socks with their buy one, get one 50% off deal, which was a nice bonus. Customer service was okay--not bad, but nothing that really stood out. Still, the selection and prices make it worth the trip. I'll definitely be coming back for more shoes in the future!

Great store very good selection. Had an experience with Lydia I made a mistake and it was…read morecompletely my fault and she was extremely helpful and understanding and came to a solution that was great for both parties involved. She helped me with an exchange on shoes I purchased for my wife on Mother's Day. She was kind friendly and again helpful. Definitely the kind of customer service you hope for and businesses.

Just wanted to say that Reyna and Ronnie at the register were the most helpful associates I've ever…read moremet. They didn't have the size I needed in store and were calling other locations just so I can get the correct shoes for my godson!!! Extremely knowledgeable about shoe sizing and durability for almost every shoe, I was blown away. These girls are the best and will definitely be coming back!!!!!

Bae needed some new shoes for work so we decided to check out WSS…read more When entering, no one greeted us, asked if we needed help, or offered assistance. The entire time we were shopping for shoes no one asked if we needed assistance. Even when checking out, we were standing at the counter for a while before someone came to help. Honestly, we probably could've walked out without paying because everyone working was doing their own thing. As for inventory, they had a nice selection of shoes. We were able to find a pair that worked. They also offer clothing and socks. The value is fair. Some of the shoes are a little pricey. If you're lucky, you can find some pretty good deals in the clearance section.

The absolute worst customer service in the history of customer service. I went through three people…read moreon the phone, two of which hung up on me to get a confirmation of size in stock. I could not understand half of them because they either were slurring or just not paying attention and the final person had attitude when she asked me what size I wanted after spending an hour on the phone telling people the size, model and SKU number. The girl at the end told me they finally had my size with an attitude and hung up. Don't shop at this WSS!

Awesomeness Loved gran opening !!!…read moreWas very good Great staff Also got a lot of great deals .. Very impressed...

Horrible experiencia. I don't recommend. I actually felt real bad afterwards. They quickly let me…read moreknow my bike was cheap because it was not purchased at their store. Upon leaving the store I felt humiliated for even going into the store with my cheap Walmart bike. What a bad experience .

I just went shopping today at Windsor at the inland center mall and Daniella and Monique were very…read morehelpful during my shopping. They were both very helpful and nice and the service was great. I would come back here again.

This mall has spewed down from what it seems Each Time's I come here…read more It does have AC but a lot of the store's are warm inside. Selection is moderate. Value is good. Service is just ok. A lot of younger kids that don't care about good customer service or knowledgeable to answer questions.