Cannot recommend Hilltop Bicycle Center highly enough…read more I am a casual rider with a sporting-goods-store-quality bike that I started riding more seriously last year. I was having trouble with my gears so I began researching bike shops. Not being a serious rider, I had two concerns: 1) being sold services/repairs I did not need and 2) "bike snobs" because I do not have a fancy bike. After reading reviews and comparing prices, I chose Hilltop Bicycle Center and wow...what a great experience! Josh was working on a bike out front of the shop when I drove up. He went into the shop when he saw me, greeted me and asked how he could help when I walked in. I told him about my bike and the problems I was having. He had me bring my bike in, listened to my issues, looked at my bike and made a few different price-level recommendations. In my head, I chose what I wanted to get done based on the options I was presented, but I asked Josh what he thought I needed just to see if he would try to up-sell me. His suggestion was right in line with what I thought I needed without trying to sell me the other services I really do not need right now. They did a mini-tune up on my bike, replaced the chain (Josh showed me how to tell it was worn and needed to be replaced) and I purchased hand grips which they installed. They did great work at a VERY fair price. Everybody at the shop was friendly, they answered my simple questions without making me feel stupid and, just like Josh promised, my bike feels brand new after they finished with it. Hilltop Bicycle obviously knows how to take care of serious bikers and offers a lot of services for them, but I found them to be extremely fair and friendly to a casual biker such as myself as well. I will return here for any of my biking needs and if I get "more serious" and ever look to upgrade my bike, I will be shopping here.

I have a bike race in a few weeks so decided to take my bike to a local Mansfield expert for a…read moretune-up.....I called and left multiple messages.....no return call.....I finally decided to go to the business location on Friday afternoon at 2pm, which happens to be between normal business hours - door was locked - so I decided to knock - then I called in case he was in the back working on a bike - no response, once again voicemail - I find it hard to believe, given this business owners lack of attention to customer inquiries that..... A) The business is successful B) That if it is still in operation, that it won't shut down soon C) How this business has a 4.8 review on Google If indeed the business has shutdown, don't know why he hasn't made that clear on his voicemail message, on the front door of the business, and on his website.

On 1/16 we received a call that the bike was ready and were given a two-day window to pick it up…read morebefore the shop closed for a week. This felt a bit unnecessary considering the bike had already been there for about four months. Here's the part that caught us off guard: when we arrived, the total was over $350. Up to that point, we had only been told it would be somewhere in the $200 range. We were then told they couldn't give an exact price ahead of time because parts prices fluctuate, which hadn't been clearly explained earlier in the process. My issue isn't really the price -- it's how everything was handled. The communication throughout the repair took a lot of follow-up on our end, and the final cost wasn't clear until pickup. When we asked about the difference and the delay, the conversation felt a bit tense, but they did end up offering a small discount, which I appreciated. I originally planned to leave a 1-star review, but because they worked with us in the end, I'm settling on 2 stars. I'm not trying to discourage anyone from using the shop -- just sharing my experience. I'd strongly recommend getting a written estimate upfront and checking in periodically if your repair goes past the original timeframe.

No customer service from the owner, guess she doesn't want customers to come back and she charges a…read morelot to just readjust the chain of the bike

Man, out of all the bike shops I've been to this was the best. Ray really took the time to walk me…read morethrough the bikes and tailor it towards one that fit me well. He also help me find out my size. I originally went in planning to get an AL2, but realized the AL5 was a much better fit. Thank you Ray and Javi!

I stopped by today to test different bike sizes and find my ideal true fit. Needless to say, I left…read moreknowing way more about bikes than I expected--even beyond what I already thought I knew. Big thanks to Amanda and Ray for their hospitality, recommendations, and advice on what bike is best fit for my goals!

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

bike is ok but listing as street legal is a scam because of the registration nightmare. paid for…read moreassembly which was poor. and the route insurance and tracking havnt been responding for months so don't pay for that if you buy one of these. HUGE MISTAKE on my part for not researching a company that goes under 4 different names.

Walked in with the need for a tube that I could not find anywhere else without having to wait 2…read moreweeks to receive it. They had it in stock at a great price and even told me how to install it differently than I had been doing my whole life. Made it home and put it on the bike and took it for a spin. Excellent customer service. Will definitely use them again. Max

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

Came in after Ironman 70.3 Dallas-Little elm for some quick work on my road bike. Clyde was awesome…read moreand super helpful in helping me on my bike and get some stuff disassembled. Highly recommend for all your triathlon bike needs, as they are highly knowledgeable, helpful, and did a fantastic and timely job! Definitely will be my go-to bike shop for parts and servicing moving forward! These guys are the real deal

Expert services @ competitive pricing with an expedited turnaround. Very professional & courteous…read more Brandon explained the potential complications of the repair but was confident in the outcome that he achieved. Very much appreciated his communication & expertise! Highly recommend this shop for all your bicycle needs

A few months ago I had a real problem with my LECTRIC BIKE. They told me it was an easy fix. Little…read morethan I knew how much this easy fix turned out to be the fix from hell. Mr. J. spent some time on my bike tried to do what LECTRIC XP/ST 3.0,2.0,1.0 LITE, XPREMIUM, XPEDITION & TRIKE OWNERS said was an easy fix. Mr. J. spent days or hours on my bike. Mr. J. lol...DIAGNOSE in a easy way saying after doing all the test....my bike has a GREMLIN in it. I did not feel well at all. Mr. J. was an authorized repairer for this bike. I asked Mr. J. how much to get my bike since he really did spent his own time. He sad, he doesn't charge if he can't repair equipment that comes in his shop. I told Mr. J. that I will handle things with this company...... I thought that was very honorable of Mr. J. to have that policy. Money is the thing that keeps businesses in business. But Mr. J. thinks ole school. Thank you, M. J.,...... I'm sorry its Mr. Jordan Barham...

Jordan is a great mechanic. He knows his craft. Diligent, excellent communication, and all around…read morenice guy. I highly recommend Bike Labs.

When we moved back to the DFW over 10 years ago we visited this store. It's a nice place in a…read moreslightly run down area. It's not in the main shopping areas so it's a bit out of the way, but they carry specialty items and name brands that the sporting goods stores don't carry. However, I wouldn't necessarily classify it as sporting goods, they don't sale the same stuff you get at Academy to Dick's Sports, they sale outdoor mountainy type of items... climbing, hiking, kayaking, bouldering, trail walking, camping ... that type of stuff, both materials and the clothes. It is really nice inside. It doesn't look anything inside like the older exterior shows. The staff and I believe the owner are super nice. I came in today because they carry Kuhl brand clothing, I was surprised that they had more styles then REI did, and they had longer lengths. Walked out with some, very happy.

This place is amazing. Got a new pair of trail runners and the service was over the top. They have…read morean outstanding selection of shoes including both shoe brands and shoes styles that the major chains don't carry. Plus they 3D scan your feet to ensure you get a shoe with the proper fit. If you're looking for quality and service I definitely recommend this shop. It's a bit out of the way but worth it.

Horrible service!! I went to Two Wheel World to get a new rope for my starter and to check out a…read moresmall leak on my four wheeler.. ended up with a new carburetor and a new manifold. They cut all my gas lines, that were replaced the year before, and hit me with a fat bill of new gas lines and the new carburetor and manifold. I never asked or gave permission for them to actually install these new parts. These ignoramuses ripped me off and Lied. It's a disgrace they are allowed to continue working in Arlington. These guys are crooks in the worst way because they hide behind a family friendly cover but in reality do not care nor want to help their customers. After five months of hell I finally picked up my four wheeler after a call saying it was ready. Took it to my house and I pulled the new starter....only pulled it once and the new starter I ORIGINALLY went in for broke!!!!... haha I couldn't believe it the one thing I went in for was completely broke worst than when I went in! I'm not sure any of these guys are actually real mechanics. I examined my four wheeler a little more only to find there were bolts loose/missing and new wires just hanging on the handle bar. Lol this will be the last time I ever visit Two Wheel World. What once might of been a respectable business is now just joke, a rat pit, a grease pit!! And a front for washed up mechanics who only waste their own time and yours!!

Good ole fashion bike shop. If your looking for the "Good…read moreafternoon sir, what can I help you find today." Kinda store, go to a dealer. My services have been quick, fair and responsive.