I hired The Sewer Pros to do a pre-purchase inspection on an older home. Nate called before he arrived, just as promised, and then arrived at the property right on-time. He Nate was very efficient and professional. He did the inspection, gave me a no-nonsense summary of his observations, and then sent a detailed report with links to the video. I would highly recommend this company. They are a very professional operation. And once again, Nate represents his company very well. read more

Brayden at The Sewer Pros and honestly all of The Sewer Pros employees are wonderful! Highly skilled, efficient, always friendly & positive on site with my clients & myself (a Realtor), and never alarmists. They're solution-oriented and unbiased since they do not perform repairs. One of my preferred Home Inspectors has in-house Sewer Inspectors & they could handle the booking, but I still separately book with The Sewer Pros every time. They're the best! read more

SewerPros came to the house during our inspection period while in escrow while in the process of purchasing a new home. They did a sewer scope and provided their report stating the pipes were in good condition although they are old and had a lot of build up, and recommended a hydro jetting. Based on Sewer Pros report we felt comfortable that the pipes were in good condition and that positively impacted our decision to buy the house. A few weeks later right before moving in, we noticed the toilets slow draining and water coming up instead of down, then I decided to hired a plumber to come over to look at this issue. This company said there was a clog ran another camera inspection in the sewer to only find out the pipes were in terrible and deteriorating condition in multiple areas. After comparing both videos, this plumber realized Sewer Pros missed out on scoping multiple areas during their inspection. When I reached out to Sewer Pros and explained what was going on, they asked to come back and re-inspect. This time their manager was the one who came. Josh did his inspection this time using the clean outs in the front yard and decided their first assessment was accurate. Sewer Pros took ZERO accountability for a major miss on their part. Two weeks later after Josh performed the re-inspection, we came to find some water puddling up in the front yard by the clean outs. Thinking it was an irrigation issue, my husband went to check it out to only find out the clean out caps were un-screwed. When Josh came to re-inspect he left the clean outs OPEN!!! This caused sewage water to puddle up on my front lawn as well as mulch and dirt to go into the drains. This caused another clog in the pipes and during the labor day weekend we had to call an emergency plumbing service to come over. When reaching out to Sewer Pros Friday before labor day, no one would answer the phone later on Friday or Saturday morning and all we got was a unprofessional answer from Josh via email. The emergency plumber also mentioned the pipe that run to the street was collapsed. After so many validations regarding issues with the pipes we decided to have a few other companies come by to evaluate these pipes issues and how much would cost to fix it. By the way, all the companies that have come here and done an inspection recommended AGAINST hydro jetting due to the state of the pipes, this was exactly what Sewer Pros recommended, which the high pressure would have likely bursted the pipes. The issues I've had to fix due to Sewer Pros negligence and incompetence are now in the $30K. We never got one message or call apologizing or being empathetic for their mistakes, quite the contrary. Their business model is very well thought, "we ONLY do inspections (and hydro jetting) hence we are unbiased and don't try to push any work on our clients", the truth is, their are just checking the boxes. When you hire them for the only thing they do, sewer scope, they rush the cam down the pipes, provide you the video and that's it. They actually don't even have a plumbing license so that's why they can't do any work themselves! I recommend you have your pipes inspected by California Plumbing, Drain Mob, Almco plumbing or Core Plumbing instead who are professional and ethical businesses. Stay away from Sewer Pros at all costs! read more

Was given a referral to The Sewer Pros and after validating their good reviews, decided to book them for a sewer line scope on a home I'm in escrow on. Overall I was happy with their work - scheduling was easy, they showed up on time and promptly delivered their report with narrated video and pictures (making it very easy to track everything without being there in person). Definitely recommend. read more

The sewer pros are awesome. They do not do plumbing work themselves , so you will be getting an honest opinion of what is required to resolve your issue. Some companies that clear pipes have a vested interest in selling you thousands of dollars of work to dig up your yard and replace a joint between pipes or add an access point for cleaning. read more

We scheduled Sewer Pros for an in camera sewer inspection. It was super fast and easy to schedule online and the time I wanted (which was basically the next day) was available! When they got out to our new home, they actually couldn't access the sewer line for the inspection. They ended up refunding us the full amount we paid for the inspection without us even asking, which I couldn't believe! That's some great customer service! read more

Very disappointed in this company. I am a real estate agent and used them recently. There was one drain that the technician could not find the clean out for and he had to leave to get to the next appointment. Five minutes later the seller walks in and points out where the line is and they would not come back out without charging $170 trip charge to look at that last line. I told them that I would pay for it for my client because I didn't believe my client should have to pay for it. I close over 30 buy sides a year and can send this company lots of business and they chose to be small minded and take money from the person that recommended them in the first place. What's most frustrating it was really because their guy had to leave early from the original inspection. Had he waited 5 minutes more, wouldn't have been an issue. read more

I can't say enough good things about Sewer Pro. They were fast, professional and got the report back to me the same day! I called the office so I could learn more about the report and Jasmine took a lot of time explaining everything! She was so helpful and extremely nice. I have used other companies before but from now on Sewer Pro has my business. This report saved my buyer from major problems. Thank you Cody and Jasmine! read more

We had a cast iron sewer main line break somewhere under our slab. The plumbing company that initially inspected the lines supposedly did a sewer camera inspection but when asked for a copy of it they couldn't provide it to us. So we booked Sewer Pros ASAP as we needed answers fast to find out what and where the problem was. Josh our inspector was great! He was professional, very knowledgeable and most of all great at communicating. We received a full report with photos as well as a detailed video narration. Wish we had known about Sewer Pros sooner we would have called them first. We will definitely be using them again in the future. read more

On time and friendly! Called me to let me know he was on my way and was there on time. Friendly inspector, took his time explaining his findings to make sure we understood what was going on. Highly recommend! read more

I had scheduled this camera inspection appoitment to get the entire sewer line of a house that I am planning to purchase inspected. The technician came out and didn't find any main sewer clean-out! Than the technician decided to go trough a small clean out for kitchen. He got stock at 43 feet and than He said I have to get kitchen line cleaned for $150 and a do re-inspection $149 to be able to inspect the sewer line and maybe locate the sewer clean-out that might be in the front yard. He didn't inform me at the time of his visit that there are other options to inspect the sewer line trough a open stack vent in the attic or pulling a toilet! I am very disappointed with their service. They charged me $199 and were not able to provide inspection report of the entire sewer line including the kitchen line and going trough the open attic to see the main sewer line at the first appointment! I also didn't get an estimate for installing a main sewer line clean out at the first appointment read more

Our realtor recommended that we have The Sewer Pros come check out the house we were buying. I was AMAZED at how much below the surface could be examined, and grateful to know of work that needs to be done to avoid major problems down the road. Josh was friendly and thorough, and provided recommendations backed up by photos and videos. Thank you, Sewer Pros, for peace of mind regarding our new home! read more

Josh was thorough, knowledgable and very efficient. His in-person summary report immediately after the inspection was insightful, detailed, and very professional. The money spent was worth every penny. Thank you! read more

I am a Realtor and I am representing my client to buy a home in Vista. The house was built in 1980 and as part of the buyer's due diligence, in addition to a Physical Inspection, I recommend a sewer drain inspection as well. Over the years, sewer lines can deteriorate or roots can penetrate which can be an expensive repair. John of The Sewer Pros called me 30 minutes prior to arrival which gave me time to drive to the property. The property owner was home, so John had started the inspection. The seller showed John where the main cleanout should have been located, but unfortunately, the main cleanout was buried, which commonly happens over the years of landscaping. John shared that he could inspect from the small cleanout from the kitchen, but it would only show approximately 60 feet and would not provide a sufficiently accurate report. We decided to not have the inspection and my client would not be charged. John was very polite and knowledgeable. I would definitely hire them in the future. read more

Cody was our technician and he was super knowledgeable. He arrived early, answered all of our questions, and gave us plenty of advice. Would definitely recommend this company and Cody. read more

I have seen a lot of sewer reports/camera inspections and The Sewer Pro's by far have the most professional and knowledge reports. They provide information, and help you make an informed decision. A+ staff of professionals. read more

I am a Realtor and I work with many different property inspectors, termite companies and multiple other companies performing inspections on homes in the escrow process and this is without a doubt the most professional company I have encountered. Jasmine in the office was professional, courteous, friendly and helpful. Rick our inspector and technician was also professional, honest and informative. I and my clients alike are very thankful we had the pleasure of working with them and using their service. read more

Sewer Pro is the best plumbing inspection company in San Diego! Fast, professional, thorough, with the report prepared almost immediately.

Very professional, arrived on time and performed a sewer flush for us quickly and efficiently. It was a preventative measure so we don't have any direct results to speak of but we are definitely confident in their ability and will continue to use them in the future. read more

Cody is knowledgeable and efficient in his work. He has done a number of inspections for my clients in the past and has always done a great job. Jim Fishinger ExcelPreferred Realty read more

You guys really care about doing a great job and helping your partners in the real estate industry! You are easy to work with, fast and efficient, and have a great price! I just think you guys are the best! read more

My contractor told me to call this company and have them map out where my sewage lines run and to find out the condition since I have had roots. I thought it was going to be much more expensive. I got an appointment within 2 business days but the best part was the detailed report within two hours of the inspection! Cody was the tech. He was great. I have given their number to a few people already. read more

We have ordered the sewer line inspection service when we were purchasing a house. I am very satisfied with the service. The technician Cody is highly professional, courteous and provided clear explanation of what he has observed from the inspection. The commentary in the video was detail and clear. read more

Rick was awesome. Super professional and really problem solved to get us want we needed! He fixed what another plumber was unable to accomplish after two visits. read more

Very Professional. Thorough inspection at a very reasonable price. The quality of the video and voice over of the inspection is far superior than anyone else I have come across. I would recommend the sewer pros to anyone looking for high quality inspection at a affordable rate. Sewer Pros, you rock!! read more

Prompt scheduling, tech arrived right on time, talk me through everything he was doing, very knowledgeable and the result was that our line was fine no issues! The tech congratulated us and never tried to push any additional services.. should we have an issue or assistance in. The future we are coming back and highly recommending to our friends read more

Customer service seems to be a lost art these days. I had a REALLY bad experience with Drain Patrol last week, so I was not eager to deal with any other plumbing companies. Much to my surprise, I had a great experience dealing with the employees at The Sewer Pros. I first spoke to Jasmine, who was very helpful and pleasant to talk to. Then Rick came out to my place and was equally pleasant and helpful. Before even locating the problem, he guaranteed me he wouldn't be there for 6 hours. The guy last week was at my place for 6 hours and "wasn't able to clear the blockage." I had to take the entire day off of work and the problem wasn't resolved. I was not happy. Rick immediately located the culprit, roots in the drain pipe, and had it cleared in 5 minutes. He then proceeded to explain everything to me and let me observe as he inspected the pipes to ensure everything was clear. I loved the service I got from The Sewer Pros and will definitely use them again. I highly recommend them to anyone who has plumbing issues. Now time to work on getting a refund from Drain Patrol ... read more

Jake came to our to potential house we were going to buy and he did an amazing job. He showed up everything and with a decent price. Thank you Nick! We are going to need you again on another house! LM read more

OUTSTANDING!! I dont even know where to begin with this review to adequately express my gratitude and overwhelming satisfaction with the service provided by The Sewer Pros. I primarily interfaced with Rick. I am most ignorant about sewer systems yet Rick was patient and explained everything to me in a way that was understandable and respectful. He really helped put me at ease about my recent purchase of an old home. These guys go above and beyond to satisfy their customers (who does that anymore!?)! I most highly recommend! read more

I had a great experience with The Sewer Pros! Cody came and inspected my house in escrow. He was polite and explained everything to me. Thank you for being a great company :) read more

Awesome job! I am a San Diego County Realtor and will consider using Sewer Pros on all of my buyer escrows from here on out! The professional that Sewer Pros sent was kind, easy to understand, and really patient with our questions! Terrific company. read more

Sewer Pro came out today to do an inspection on my drains. I am selling my house and while I never had an issue I was worried of the unknown. Your team was professional and answered all my questions. They were here on time and did a great job. Would highly recommend Sewer Pros to anyone. read more

I highly recommend The Sewer Pros. I am a Realtor and I have seen multiple clients use The Sewer Pros and help them make sure their new homes pipes are good to go. read more

We call on The Sewer Pros for our escrow clients that are in need of a sewer inspection, and it is always a pleasant experience with great customer service. They are our go-to for sewer inspections! read more

Emailed on a Saturday - even though their hours are M-F. They emailed right back. A few times back and forth. Scheduled for MONDAY! Accommodated my schedule. Super efficient, and very nice Customer Service. Tech was great. They do a video of whole inspection. Their prices were half of others I looked at. Gave suggestions and even said how and why I can DIY. Great company! read more

As a Real Estate agent working in San Diego County I find myself working with many inspection companies and reading tons of reports every week. I hired The Sewer Pros to inspect the sewer lines of a property my client is buying in Clairemont. Cody, the inspector was super nice and patient. Explained everything twice (my client arrived after the inspection was over). That same day we received this very easy report that is also video narrated. I forwarded the link to the listing agent and it made it extremely easy for me to explain why the issues found had to be addressed. I highly recommend The Sewer Pros and will use their service again. read more

Arrived promptly, and even fit us in last minute on a Friday since our contingency needed to be lifted on Monday. Super professional. And we were able to get the repair request into the seller before the weekend. Only reason for not getting a 10 was he was unable to tell us if the pipe went to the sewer in the front yard or if it went to the back and then to the alley, which would have been helpful. read more

Fast, friendly and reasonably priced. Rick and his helper were great. Highly recommend.

Don't use this company. Someone at the company said I had frivolous complaint. I was thinking of buying a home, and they sent out this kid to do some cabling. Then I get this report that is unsatisfactory because it omits certain essential information. I wanted to know the necessity for repair or worse, replacement of the sewer lines. In a 40-year home, the buried plumbing lines are old or defective. They will drain fine at the inspection and clog when you move in. The inspector ran a lot of water during the inspection to detect resistance in the function of the sewer system. Just because the water was only running from the kitchen sink does not mean the drain pipes are NOT clogged. The drain pipes from the bathroom sinks, the shower, the bathtub, the clothes washer and laundry sink were not tested. The sewer inspector did not complete the inspection because a sewer cover in the street was sealed with asphalt and could not be opened. No one from the company advised the realtor prior to the inspection that any sewer covers need to be accessible for the inspector. Also, the sewer inspection was billed with the home inspection. It should have been billed separately since it is a separate inspection done with another inspector. This was an incomplete and inadequate inspection. As I said before do not use this company if you want to lose your money. This company is a scam. read more

I have to tell you how amazing this company is!! They are the most professional business I've ever used...Jasmine and the front office were absolutely fantastic as I had to change my appt for a sewer inspection a few(5) times...and never made me feel bad about it!!they did an inspection and re-inspection... if you need to check your pipes this is the company you should use!! read more