If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

They did great very good quality window and installation. Been around awhile too. ........read more

After paying the deposit for my awning and getting measurements done I didn't hear a single word…read morefrom the company until their installation guy showed up at my front door to install everything. While working the installer broke a light fixture (on video) and didn't bother to mention anything to us, but instead tossed the broken pieces to the side. Due to the absolute lack of communication we had yet to purchase a fan for them to install, so the installation tech had to come back out again to install that. While there he didn't bother to mention or apologize for the broken light and took spare pieces from the fan that I might need later. Follow up calls from the company have lacked any consideration for events, and while I'm generally happy with the awning itself the lack of communication and professionalism have been a problem to say the least.

Excellent service provided by Ernest and his wife. I couldn't be more pleased with the outcome…read more I needed a glass surface for my night stand. I made a template with a cutout for Lone Star Window and glass to make it. A week later it's ready:-) It came out perfect! Price not bad and friendly service. I will definitely be back.

They repaired a very old sliding glass door, saving me the cost of a replacement. I am very happy…read morewith all aspects of the transaction; scheduling, communication, quality were all great.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

Molina Glass and Mirrors is an absolutely excellent business. Prompt, knowledgeable, appropriately…read morepriced, and well equipped organization. They replaced a bathroom mirror in a 100 year old cabinet using quality glass custom cut on site. Highly recommended!

Molina Glass (Oscar and Bryan) installed shower doors in three of our bathrooms. We are beyond…read moreexcited with their work. The finished product is so beautiful and their attention to detail is beyond what I could have expected. For one of our bathrooms, they installed an arch panel and an arch door. It is absolutely beautiful and I couldn't be happier with what they designed. Bryan met me for the consultation and took measurements prior to install and Osacr communicated with me on design ideas. They were very easy to work with and you can tell they take pride in their work. Thank you so very much for everything Oscar and Bryan. You both are amazing!!!!

I found RC Window & Door Services via Yelp. They replied to my request within a few minutes,…read moreprovided a free estimate within a couple of days and got my new window replaced all within 9 days. I highly recommend d R. window & Door Services.

From the owner: "RC Windows & Door Service LLC is a trusted contractor specializing in commercial Doors__windows &…read moreglass replacement, We offer replace parts as; panic bars, closer arms, lock set, hinges & Push bars, We do residential window repair and new door installations and repairs for residential and commercial properties in the Dallas/Fort Worth area.

Horrible service. The put a cover on our Pergola. The only requirement was that it had to drain…read morerainwater. It doesn't. We have contacted them numerous times and are told someone will be out to fix it and no one has shown up. We now have a mosquito issue around our patio due to standing water. I would never recommend this company or use them again.

Horrible experience. You wait two weeks to get an estimate. Received 800 text messages to co firm…read moreand reply 800 times and they company has no regard for giving customers a courtesy that their estimator would not be available. The worst professionalism and customer service. Then when you call, the representative tells you to call the project manager. Red flag all over this company... Unorganized, unprofessional, no follow up.