Horrible service. The put a cover on our Pergola. The only requirement was that it had to drain rainwater. It doesn't. We have contacted them numerous times and are told someone will be out to fix it and no one has shown up. We now have a mosquito issue around our patio due to standing water. I would never recommend this company or use them again. read more

Horrible experience. You wait two weeks to get an estimate. Received 800 text messages to co firm and reply 800 times and they company has no regard for giving customers a courtesy that their estimator would not be available. The worst professionalism and customer service. Then when you call, the representative tells you to call the project manager. Red flag all over this company... Unorganized, unprofessional, no follow up. read more

We had our siding replaced. The workmanship was very good; however, the AC freon line that's behind the wall was punctured when the new siding was installed. American Eagle Builders said, "you're on your own, we can't help cover the cost to repair" and did not even so much as offer an apology. I would have been happy if they paid half or even a part to help with the repair of our AC unit (it cost a lot to repair), because there was some negligence on their part, but I also realize mistakes do happen; American Eagle Builders management can do better, and they should have. Another area of concern is we were informed that we would pay half up front and when the work was complete, we would then be charged the remaining balance. This did not happen; we were charged the whole amount before any work ever began. This is not standard business practice. I did not know American Eagle Builders was under new ownership. We had done business with them before they were bought. It is not the same company. People may not remember what you say, but they will always remember how you made them feel. I feel like we, to an extent, we got "Bamboozled". read more

Years ago, they would not stop calling our house no matter how many times we told them to stop. We never really wanted their business. I think that the only reason why they kept calling us was because they ambushed us while we were trying to leave our house and they were out in the neighborhood bothering people door-to-door. My dad made the mistake of giving them our phone number, I guess it's appropriate to see this company rated so low on Yelp. Now it's going lower. read more

If I could give zero stars I most certainly would. These people are disgraceful. They are scammers. Tried to scam me out of over $100,000.lThey also don't care for the welfare of their canvassing employees. They continuously harassed my family after giving an appointment for my patio. They never started I asked for a simple quote on my patio they said I needed both homeowners when it's just myself and wouldn't continue with the presentation. Never again. Just outright disgusting. read more

America Eagle Builders did an amazing job on my house with the vinyl siding, gutters, replacing doors/garage panels (paint) and windows. I am completely satisfied with the work. Ashely Hines made sure the project went smoothly and correctly and if there were issues, it was immediately taken care of. Mike Oswalt always returned my calls and when there were some problems he always made sure the problem was solved. Overall, American Eagle Builders knows the business and shows a lot of grit in their work. I will definitely call them again for potential projects. Thank you America Eagle Builders. read more

American Eagle Builders - Did a great job with vinyl siding, new door/garage panels and storm door (with paint) - Windows Installation Near Me - Arlington, Texas

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I asked for an estimate but, they would not give one unless both home owners were present. When a 2 person household and both are working this is an stupid idea. Needless to say i did not chose to do business with this company. Caveat Emptor (Buyer Beware) read more

The worst way to do business! DECEIVING, DISRESPECTFUL, UNTRUSTWORTHY, SCHEMING, are the best word to describe this company. I receive a phone call from them due to an inquiry that i had made a year ago, but decided not to proceed due to financial reasons. The cheerful girl stated that the owner wanted to come by and "cover most of the cost" on your project. Then she proceed to ask if they could come by tomorrow. I asked what the catch was, she stated that, the needed advertising, reviews and before and after pictures. I was excited and left work early finding time I did not have to meet with the "owner". Phil (who was not the owner) showed up. After trying to convince him that I was able to make decisions as the homeowner, he stated that he will not proceed with the "presentation" until everyone who owns the house is there. I explained and called the other party to prove that it was okay to give me an estimate. He refused, said that he didn't do "sloppy" work, and that the decisions shouldn't be sloppy. After this insult, he stated that he would send another "sales" person whenever we get everyone together. To think this was the end of this nightmare, it wasn't. I called the company to explain what had happen, Rob the manger was appalled and stated this was going straight to the owners. I received a called the next day from Rob, stating that they would send someone else to give us an estimate, very sorry about this, etc. Then I explained that this was such a simple project-- screened in patio. Rob abruptly stopped and said, "oh, maybe this is for a handyman, sorry about this." It seems dishonest and disrespectful to engage in this kind of process and at the end of the day, the company is all about doing things its way and all about themselves. BEWARE when they call you. Terrible way to do business! read more

I had a sales rep from American Eagle Builders (AEB) call saying he was with American Corporation and wanted to setup an appointment for the President of the company to come talk to us about replacement windows. I was told that the windows would cost me nothing as AEB received advertising money from the manufacturer to use how they wanted and AEB was looking for homes that needed new windows. The sales rep was very insistent that I make an appointment for the next day. I did so and the "president" showed up, no business card or brochures or any of the normal trapping you would expect to see with a sales person. Anyway long story short he says oh no you would still have to pay for the windows. Total scam to try to sell windows. read more

RUN! DO NOT TRUST!!! I feel like a fool having fallen for their pitch, I should have been more careful due to the prevalence of shiesty contractors like this. Sales house calls were pleasant and informative. Sale person clearly explained the benefits of their windows and demonstrated their function very well. they also had before and after utility bills showing energy cost savings. They had the hook set. While not having over $12k in the bank he told us to not worry, they have guaranteed financing at zero percent interest rate. So we agreed to have 12 windows replaced. And this is where it gets interesting. The owner of the company came out to sign paperwork. During the process the owner asked me to sign a direct draft agreement, I told him that as a personal policy I NEVER give that kind of access to me accounts...ever!, he looked at me for a moment and said "OK, just sign here and you can make arrangements to the lender", I reiterated that I would not give direct draft access. We were told that we were good to go and they ordered the windows, came out and installed them. While the workers were pleasant, they left cracked molding and dirty walls behind on the last of the windows installed, you could tell they were looking forward to ending the day. Next thing we know, we are getting a call from the accounting department stating that the lender needs to direct draft from our account, I informed the lady what I had told the owner. She said that they would look into it. I then noticed my credit was hit three more times, they had to find another option. Then I get a call from the "Director of Finance" telling me that because of credit they could not find financing. I understand that my credit wasn't great, it has been a long 5 years. By this time the windows were already installed and I cleaned up the mess they left behind. The gentleman told me that I HAD to give access, I again told him what I told the owner, and asked to speak with him.......(BTW I never did, he refused to get on the phone with me). The next step was for the finance guy to tell me my only choice was to pay for the windows in full, I almost peed myself laughing. After several more hits on my credit report, they got financing and said everything had been worked out. They failed to inform me that it was at a 17.99% interest rate.....17.99%!!!!!!!!! JCPenny give better APRs then that. In a nut shell: -Salesman lied about financing. -Director of Finance was uncooperative and rude. -Hit my credit in total about 6 times. -I'm not having to jump through hoops to refinance out of a 17.99% interest rate that I had no idea was coming. Unethical, uncooperative, rude.......I could go on, but you get the point. Add that on top of an owner that refuses to speak with an upset client........RUN!!! DO NOT TRUST!!!!! read more

I love my windows!!! We decided to go with the 9000 series, and we are so glad we did. They are solar energy guard glass,argon gas, and hurricane strength frames. The nose level from outside was cut in half!. Not to mention the cold is staying outside and the heat inside! Our energy bills are lower too! Our home faces west, so those front windows catch it all, cold or hot, the amazing part is you can still place you hand on the window, and feel zero, radiating inward. These windows are wonderful! Bring on the summer heat1 Thank you American Eagle Builders!!! read more

This company cold calls and after asking them if they check their telemarketing lists against the National Do Not Call List (which is required by law) they claim they do check it. ALL of my numbers both cell and home numbers have been listed on the national list for over six years and I check to make sure it is still there at least every six months. Please do not use a business that does not follow basic laws, if they can't follow this one law I wonder what else they are doing wrong!!! read more

American Eagle Builders installed my windows and we could not be more pleased. The house is tighter no drafts no outside noise and my energy bills have dropped dramatically. I will be using them for all my home improvement needs. Mark read more

This company completely scammed my family, causing a great let down. We got a call on a Saturday, the day before Easter, saying that we had been one of four homes chosen for their advertisement campaign. They told us that if we would let them take before and after pictures of our home, and let them put a sign in our yard, that they would offset the cost of the windows. They even put some guy on the phone pretending to be the owner or manager to make it seem like we were specially chosen. We were so excited! I even made the mistake of telling our four small children, and our whole family jumped up and down with excitement. I shared the news with some family and friends, and a few of them warned us that there may be hidden costs. I called on the following Monday to verify that it wouldn't cost us anything, and I got another guy on the phone. He says" Well, it would offset the cost of the initial consultation." I asked " So it's not free?" He says " No, but it will get you a great discount!" HOW MISLEADING! I could tell that they had many calls about this because when I got the front desk receptionist on the phone, one of her first questions was " Do you want to cancel?" If you get a call from this company, run the OTHER WAY! read more