Was on vacation in Savannah and my Airbnb's front load washer was moldy. Try cleaning it and after…read morean hour decided that I rather go to a laundromat. Because I'm not familiar with the area I looked on yelp for a place with great reviews rather than for proximity and I am glad I did. The place had a super helpful attendant that was patient and kind. The place was very clean (which is the whole reason for me needing to go there) and I thought the price was right.

I love them! I am so glad I found this much needed service. I have sensitive skin and they make…read moresure that my clothes are cared for with the right products. The pickup and delivery service is much needed for me. Great personalities!

THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

The cleaners is one of the best I've ever been to the people who own it are personally involved in…read moreevery aspect of your Cleaning. The staff greet you and are happy to see you. The laundry comes out beautiful if you are not wanting to pick it up there is delivery available.

This is by far the best dry cleaning company I have ever been to. their customer service was…read moreamazing, they were fast, my clothes looked phenomenal. they did a wedding dress for me and a bridesmaid dress with a quick turn around time and saved my friends wedding day! I would give them a 10000/10 if I could!

Price up 1 dollar. If collar buttoned you have to stand there and unbutton while clerk watches you…read more Never again. Over 6 dollars to launder a dress shirt.

won't go there again. attendant had given my item to another patron. When mistake was discovered…read moreattedant wa unapologetic and rude. Mistake was eventually corrected, however attendant's demeanor remained remained rude and unapologetic. I won't support a business whose associates forget whose dollars pay their wages.

Brought a feaux fur comforter set here on a Thursday to be dry cleaned and was told it would be…read moreready by the following monday. After almost an entire week of being put off I finally asked for my things back to go elsewhere. the cashier finally brought the set out piece by piece to then keep the final pillow case as "it still needed to be cleaned" i told her it was fine that i just wanted it back. at that point she brings out a ratty matted pillow case and went on with what she was doing. i checked the tag to make sure what she was handing me was mine and then proceeded to show her the difference in the other pieces and the last pillow case. she barely acknowledged the issue and called her manager who simply told her to offer a refund. the following day i went up to speak with the manager who then informed me none of it was dry cleaned, it was all machine washed. the manager then proceeded to attempt to justify by reading the tags wash care but stopping right before reading "dry cleaning recommended". while it is "just a pillow case", you cannot purchase it individually and the set is no longer in stock, not to mention the principle of basic trust. in the managers defense he attempted to "make things right" by offering to now dry clean the comforter set, at this point i don't trust them with a pair of socks much less to do what they were asked to over a week ago, too little too late.

brought my slacks their as regular fit and they came back to me slim fit. Your pants aren't…read moresupposed to shrink at the cleaners which means they probably machine washed them.

Hostile, Unprofessional, and Unresolved Experience -- Avoid This Location(SKIDAWAY LOCATION)…read more I've been a loyal customer at the Suds on Skidaway Road (Savannah) for years--until a completely unacceptable encounter with an employee named Charmaine. From the start, Charmaine seemed irritated. She offered no help, spoke rudely, and got aggressive when I asked a simple question about my receipt after paying with exact cash (since the card machine was down). Her attitude was unprovoked and inappropriate. She handwrote "needs to pay" on my receipt and highlighted it, which left me confused. When I asked for clarification, she snapped, yelled, and became hostile--in front of my child and her own, including one handling laundry behind the counter. She made disturbing comments about my clothes, and as I left, she yelled: "That's why you have to bring your stank a clothes in here to wash, you uppity bi***!"** This behavior--especially in front of children--was disturbing and unnecessary. When I reported it to the store manager (Brittany), she offered no apology. She claimed Charmaine called her during the incident but said the call dropped. That's false--I heard them on speakerphone. Charmaine even went outside yelling about me on the phone as I was leaving. I escalated to the district manager (Christie). She called after I contacted other stores, said she'd follow up--but didn't. When I called her back, she acted like she didn't know who I was and seemed annoyed I followed up. She simply suggested I go to another Suds location. When I picked up my clothes, Charmaine was still working, and no one acknowledged the issue. No apology. No accountability. This location clearly has high turnover, poor management, and zero customer service. It's also not in a safe or welcoming area--and now I understand why. If I could leave zero stars, I would. Avoid this location at all costs.

Convenient location, plenty of open machines, clean place, and super helpful staff. Definitely…read morerecommend if laundry services or machines are needed.

Nice, helpful folks! She explained everything well and even gave me detergent because I didn't have…read morechange to buy some. You'll need change if you don't bring your own detergent.

Hostile, unprofessional, unstable employee (Charmaine ) -- awful experience in front of children…read more No resolution from management. I've been a regular at the Suds on Skidaway Road (Savannah Location) for years with no issues -- until I encountered Charmaine. From the moment I walked in, she looked irritated that I was even there. She offered no help, had a nasty attitude, and became aggressive when I asked a simple question about my receipt after paying in exact cash. The card machine was broken, and when I offered to pay in cash, she rudely told me it had to be exact cash in a very nasty tone. After I paid, she handwrote "needs to pay" on my receipt and highlighted it, which left me confused. When I asked for clarification to avoid issues later, she became hostile, started yelling, and behaved in a highly unprofessional manner -- all in front of her own children who were present- one being behind the counter and handling customer's laundry -and my child, who was with me at the time. She also made unsettling comments about my clothes that made me fear she might intentionally damage them. I was genuinely concerned that she may have access to my card information and could misuse it. She yelled " that's why you have to bring your stank a** clothes in here to wash, you uppity bi***. This behavior was completely inappropriate and honestly unnecessary -- especially in front of children. This review is specifically about Charmaine who appeared to be mentally unstable. When I reported this matter, there was no apology or feedback from the store manager( Brittany) at all. She shared that when Charmaine called her about me requesting a receipt, she did not hear Charmaine being disrespectful because the phone hung up. However, this is untrue because I heard her on speaker phone in collaboration with her. Charmaine grew so angry she went outside leaning against a car yelling about me to her on the phone as I was leaving. Also when escalated to district manager (Christie), she did not follow up with me later like she assured. She did call initially after I called multiple stores sharing the incident. She assured she would be sure to follow up with me that afternoon regarding what would be happening. However, she did not. I had to follow up with her, and when I called her, she behaved as if she did not know who I was- initially , and also did not seem very apologetic towards the situation. She shared she was still investigating, but her tone was much different than earlier - there was no interest or concern for my experience. It seemed as if she was annoyed I was following up. I expressed that I did not feel comfortable with the situation or how it was being handled and she suggested that I go to another Suds location. Smh. When I went to go pick up my clothing, there was no sign of remorse. There was no apology and the worker was still there actively working. The store manager was present (Brittany) and did not offer an ounce of acknowledgment or accountability . Very disappointing. The only reason I went there was because it was close to my home. But honestly it's not located in a safe or favorable area. There is a new attendant that works there every couple of months. Steer clear! I would rate zero stars if that was an option.

oh my Lord! Thank you Miss Cathy H. You saved the day with your amazing personality and winning…read moresmile. I don't live in the state and was down for a reunion with college friends. despite traveling across the country, i was inches away from not showing up to the party BECAUSE I discovered the dress I packet to wear had a stain on it from a prior wear. The dress i.e. the day, the party, the reunion was saved. It didn't cost an arm and leg to get cleaned. Cathy also gave me great recommendations for local retailers I was interested in.

Good quality of cleaning. My only suggestion is that when the employee inside is standing at the…read morecounter and sees a customer pull up in front with many bags and bundles of clothes to bring in, please step around from behind the counter and open the door for him/her, rather than stand with a grin on your face and then say," Hello, how are you today?"

New good machines, especially good for comforters and heavy bedspreads, etc…read more Need to use debit or credit card to purchase a card for machines

Clean, machines were simple to use and it is what you expect from a laundry service. I was in town…read morevisiting family and needed a laundry service, found this place, I recommend it.