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    The RV Guys

    3.3 (18 reviews)

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    Mold build up in the bunkhouse

    Bought my RV from this RV dealer used and noticed it has some water saying the slide out after being in it a week . My husband decided to just fix it on his own, then 3 months later our RV started spewing water from our bathroom, I paid an RV tech to come out and he concluded it was a factory defect so I contacted the RV guys and they helped to start up a claim, didn't take them long to get the material in and repaired took them a week to do. When we picked up the RV we noticed all the repairs weren't don't because our floor had water damage when we sent it to them do repair, when confronted about the floor being repaired they said it was a marine grade floor and I didn't need to be replaced,now if you fast forward to five months later my floors are weak and they refused to fix it even though that was covered under warranty I called everyday and try and get them to repair the flooring too but they just avoided my calls and passed it off to different to no avail. I will never deal with them again and strongly advise anyone to not buy from them.

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    McClain's RV

    McClain's RV

    (42 reviews)

    We purchased a 5th wheel, we have been calling and calling to get someone out to fix it, we get the…read moresame thing which is i'll call you back and no one calls back. We call back and nobody answers. We have talked to two Separate managers with basically the same outcome!! Very unhappy, not to mention the sales guy was a little pushy when buying to complete the sale before the 1st after we told him it would be the 1st or 2nd of that month... we paid for mobile service but still have not seen anyone!! I will be going in for that refund very soon!!

    I just can't say enough nice things about everyone at this specific McClains…read more We found a used RV and reached out to Chester via Facebook and then made the 2 hour drive to see it in person. When Chester wasn't available Roger stepped in to help us and showed us several RV's that were used. He never tried to get us into something new or point us in a different direction. Extremely professional. When we decided on our model to purchase they took our info and made our appointment to pick up the RV and attend RV school which they allowed us to video record. They didn't pressure us only said they would be on contact if anything else was needed. We decided after leaving that another unit fit our needs better and the change was made seamlessly. When we arrived to pick up the RV Sebastian walked us through every nook and cranny of the RV showing us how everything worked. Dustin who worked our loan was quick and thorough and had our paperwork done and ready for signatures. Even though we had to wait for Rhonda to quote the insurance everyone was nice and checked on us and helped us get the RV all hooked up to our truck for the tow home. I highly recommend and will bring all my future business here.

    Quality1 RV

    Quality1 RV

    (9 reviews)

    SHADY SHADY SHADY!!!!!! I would run fast and hard away from…read morethis place...better yet, don't stop!! We came to look for a trailer and Rusty was SO sugar sweet. We found one we liked but there were minor things wrong with it. (Mind you they have a sales pitch that says "we will not put any RV on our lot that hasn't been completely gone thru and in working order".) We told him about our concerns and he put everything in the contract and said they would all be addressed. It was missing the propane tank covers, the battery cover and he admitted that the self leveler would have to be repaired. We felt really good after we walked out after giving him the check. A week later: We come back to do the walk thru (and to make sure everything that required power and water work correctly). The leveling jacks are the only thing on the contract that were fixed. Well...with power and water we found some more issues wrong with the trailer. We went into the office with the tech to discuss the additional minor items with Rusty. He kept cutting us off and then finally said "you know what? How about I just give your check back since you are so unhappy?" (We NEVER said anything about being unhappy!?) Isn't a "walk thru" to discover and discuss any additional problems?! We said no we will take the trailer as long as you fix the items that are on the contract. He was VISIBLY unhappy and quickly became not so sugary sweet. THEN when my husband went into his office to sign for the dmv tags, he told my husband "you are THE WORST customers I have EVER had to deal with in the 15 years doing business". The man will lie and screw you anyway you can. I wish we would have read the reviews of this place before we even went in but the Craigslist ad has no mention of a dealer. They make it out to look like it's an individual selling an RV. Only when we got there did we find out it was a dealer. That is his ploy to get you in there before you have a chance to look up his reviews. I read thru some of the other reviews after this happened and I surely can't be the "WORST customer" he has had to deal with because all the negative reviews are about the same crooked dealings with this man! He should be put out of business. I am reporting to every department I can and if you have had a negative experience with this man I encourage you to do the same! Maybe we can all save at least one unknowing person from getting robbed!! Also if you consign with him be aware that he robs parts off other trailers to fix yours! He took someone else's propane tank holders and battery belt and put it in ours!!!! Stay tuned....I am sure there will be more we find out he has done.... Update 9/21/22 Found that whoever put the water pump in did not even install it correctly. The tech we had come out said it looks like whoever put it in was in a hurry because it was basically just thrown in there with a zip tie. Needless to say, we found that it was bad after we discovered the underbelly of the trailer was full of water from the leaking water pump. We had that replaced. We had a tech come back out to check out why the furnace was blowing fuses. The control box for the furnace is not a furnace control box at all. Someone took the box that came with the trailer originally and put this aftermarket plastic control box that doesn't even have a furnace part in it and then rigged the wiring so that the air conditioner would work. He probably took a control box off of another trailer on his lot and thrown in ours so that when we picked it up the ac would work. It was the middle of the summer and we failed to test the furnace when we picked it up. These people are BAD BAD people yall. DO NOT DO BUSINESS HERE!

    Fantastic pre-owned trailers with the best pricing around. Extended service contract for 4 years…read morethat I can use anywhere in the US, and is based on mobile RV techs.

    Outback RV of Texas - XT50 Off-rad Trailer Interior

    Outback RV of Texas

    (4 reviews)

    After some two years of contemplation and having identified and looked at inventory on line at…read moreOutback RV TX with such frequency over this time, we finally purchased a Taxa Tigermoth last weekend. We live in California and I sensed that Outback RV TX would be the best to deal with, based on instinct, professional website etc., felt that this would be the right direction to make this purchase. One of the rare and great things in life is when you are both surprised and expectations are exceeded, and buying our TAXA Tigermoth from Outback RV TX absolutely personified this. A fabulous, family owned, high integrity business, with traditional values, where you are valued as a customer, it's a true privilege working with the Outback RV TX team. Craig, Tiffanie, Robert and Greg and the respective service they provide is truly unsurpassed. We drove over 3,000k miles round trip to go to Outback RV to pick up our TAXA and would do it again in a heart beat. If you are looking for any Outback/adventure trailer, then you should look no further than Outback RV TX, they are simply brilliant and deserve the very best success, they really are that good. Thank you

    I bought a Forest River camper in 2021 that I knew wasn't right from the factory. Outback has more…read morethan taken care of the issues it had, and some more that cropped up along the way that were covered under the 1year manufacturer warranty. Zach, Greg, Steve and the rest of the technicians were great to work with. Highly professional and went the extra mile to make sure my coach was corrected. For this reason I'm giving them five stars. If you're looking for a quality repair and maintenance center with a first class facility that has a small business feel take your RV to Outback RV Service center ! Thomas McNatt Satified Customer

    I 35 RV Super Center - Didn't make it 500 miles and all systems failed

    I 35 RV Super Center

    (28 reviews)

    We were first time RV buyers and did a lot of research. Everything went fine. added on on. There…read morewere no hidden fees or last second "dealer prep" charges. There is no multi-million dollar show room to run up the cost of the RV. Best of all they are accredited by the Better Business Bureau which tells you they stand behind what they sale. The dealership with the giant showroom and free popcorn isn't. Think about that when you go shopping for an RV.

    Read this before buying an RV anywhere else. After reading this, your next move will be purchasing…read moretickets to Dallas, TX; I am sure of it. Exceptional Service and Unmatched Expertise at I35 RV Super Center I recently had the most remarkable experience at I35 RV Super Center in Denton, Texas. From the moment I walked through the doors, I was met with the friendliest staff you could ever hope to encounter. The warm and welcoming environment set the tone for what would become an exceptional buying experience. One of the standout aspects of I35 RV Super Center is the direct interaction with the owner, Mike, who is an absolute gem in the RV industry. He is a man of his word, and his commitment to customer satisfaction is unparalleled. His honesty and kindness were evident in every conversation, making the entire process stress-free and enjoyable. The technicians at I35 RV Super Center are not only highly skilled but also incredibly dedicated to their craft. Their meticulous attention to detail ensured that our RV was in top-notch condition despite being 18 years old for our 1400-mile journey. Their dedication is a testament to their professionalism and expertise. The office staff went above and beyond to make our visit memorable. Crystal managed our purchasing agreement, and office needs extraordinarily. She loaned us her brand-new SUV, ensuring we had everything we needed for our first trip, an act of kindness that exemplifies the exceptional service at I35 RV Super Center. Who does that? Emilio, the parts manager, was incredibly efficient in ordering all the necessary parts to make our RV rock solid. His attention to detail and thoroughness ensured we had everything we needed for a safe and comfortable journey. Our test drive experience with Steve was another highlight. His calm demeanor and expert instructions made driving the RV feel like a breeze. His positive nature and support were invaluable, especially for the long journey home. With his extensive knowledge of our country's roadways, Don provided us with a route that surpassed our GPS suggestions. His advice was spot-on, making our trip smoother and safer and giving me the confidence needed to handle our new RV. Johnny provided a comprehensive walkthrough of every system and feature in our RV. His willingness to offer his cell phone number for any questions exemplifies the customer care and support level at I35 RV Super Center. Finally, dealing with Mike was an absolute pleasure. His willingness to FaceTime and provide a no-pressure, honest, and kind approach is rare in the RV industry. This genuine care and integrity set I35 RV Super Center apart from other dealerships. Mike is a gentleman that does precisely what he says he will. In conclusion, I cannot recommend the I35 RV Super Center highly enough. If you are considering purchasing an RV and haven't signed the paperwork with any other RV dealer, make the trip to Denton, Texas. The I35 RV Super Center team will provide you with an unparalleled experience, ensuring you leave with confidence and satisfaction. This dealership is a standout in the industry, and I am grateful for their exceptional service and support. In all my years of interacting with dealership staff, I've never remembered the names of everyone I've dealt with, but at the I35 RV Super Center, you will remember everyone's name because they make such an impression on you. If you have questions about my review of the I35 RV Super Center, don't hesitate to get in touch with me. I promise you they will make you a happy RV buyer.

    National Indoor RV Centers - Dallas - Traded in our 2022 Cornerstone for a 2025

    National Indoor RV Centers - Dallas

    (53 reviews)

    We purchased a new 2027 RV. The day of purchase, it was discovered the AC was broken. Service…read moredepartment and our sales representative was notified immediately. We do not have a resolution to repair the issue. They had to file a warranty claim, and now they do not have the part to fix the problem. We only obtained that information by our continuing to call. Essentially we own $170k vehicle that we can not use. We travel with our dogs so no AC is not an option. I would not recommend purchasing from this business. I would not recommend this business to service or repair an RV. Disappointed by the response, poor communication, and product.

    We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

    The RV Guys - rv_dealers - Updated October 2026

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