I only gave one star because I had to in order to give this review. My husband called King's Mobile RV Service in Gainesville to hire them to repair our hot water heater & awning motor. Adam answered the call. Adam said he needed to come to our RV, diagnose the problem and take pictures so that he could send the pictures to warranty with the claim. This was the last time we saw Adam. My husband called Adam after not hearing anything for 3 days to ask the status and when he might be returning for the repairs. With a nasty attitude Adam said, "I told you when I hear something, you will hear something." My husband thanked him and ended the call. With ALL prior repairs warranty responded to claims issued within 24 hours. 3 more days passed and still we hadn't heard from him. My Husband called because we couldn't understand why it was taking so long. No answer. So he texted him. Adam would not respond. I called 1 or 2 days later. After just 2 minutes I could tell he had a serious anger control problem. I am trained to deal with peooke like this so I handled him with kid gloves. Ultimately, he said he was waiting to hear back from warranty and like he told my husband, he couldn't do anything until he hears from them. We called warranty and they said they immediately approved the claim for the awning motor & denied the claim for the hot water heater due to rust Upon receipt of the claims. So Adam had us waiting for nothing. We now believe he never planned on returning. We immediately hired another repair service & all went as smooth as previous repairs. What we discovered from the new repair man is that Adam cut all of our wires in the wrong place and cut them so that they were too short to be useful any longer. The new repair man didn't know any reason why he would cut the wires, if he was just there to diagnose the problem and neither do we. On top of this, he never said a word to us about it. I strongly suggest others do not take a chance on this company read more