We have been using them for 3 years, unfortunately. We had the Vroom system installed in 2023…read more Every 4-6 months we have been back there to have a broken slide fixed. Always a different problem. The last time was the worst. Completely misdiagnosed the problem. I now have a great shop that has some great workers - and it sure isn't these guys.

I can't recommend this place enough! After being stranded on the side of the road for 12 hours with…read moreour travel trailer--thanks to the worst insurance ever (Progressive)--I reached out for help. Bobby was incredibly supportive; he immediately ordered the part I needed and even allowed me to drop off the trailer after hours to ensure it could be fixed the next day. Once the part arrived, he had everything ready, and we were back on the road in no time. The owner, Roland, a fellow veteran, was great to work with and really cool, and Lynn in the office was both kind and helpful. The customer service here is truly outstanding. You won't be disappointed!

I spent about three hours trying to figure out how to do the lippert tpms and halo view camera…read moresystem before giving up and calling around. I reached out to 4 repair/techs and Billy was the best choice. He was quick to respond, and had the best rates - by far. He knocked out both systems in less than 2 hours installing and setting up. He even made sure I knew how they worked. Great tech/mechanic and a solid, honest man. HIGHLY recommend him for any job

Problem with the toilet valve not closing. Fixed it quickly and did an inspection of the water…read morevalve showing a slight leak recommending a future repair may be necessary. Knew the product. Fairly priced.

Five stars isn't enough for RV Medics DFW!…read more The Situation: We were traveling from Amarillo to the Fort Worth area with a broken air conditioner in miserable 98-degree heat. Every other shop we called was either unable or completely unwilling to help us. The Communication: Cliff was a lifesaver. He stayed in constant contact with us during our drive and managed to fit us into their packed schedule. It's completely obvious why they are so busy--they actually care about their customers and go the extra mile. The Service: We coordinated our arrival, and within just 15 minutes of us pulling into our campsite, the team was on-site and ready to work. The Techs: A huge shout-out to Andrew and Shane! They were highly knowledgeable, courteous, professional, and incredibly helpful. They had us up and running in no time.Thank you so much, RV Medics, for rescuing us from the heat! Highly recommend to anyone looking for honest, fast, and professional mobile RV repair. Beautiful experience and a great price!!

We gave these people a call after they repaired our neighbor's furnace in their camper van. They…read morewere quick to reply and came out to assess our problems that afternoon. On their initial visit, the tech told us how to reset our side slide which was experiencing uneven movement and sticking. They also set an appointment for the following week to repair or our furnace. They showed up early for the repair and it wound up being $200 less than the original quote. They removed the furnace and cleaned out the mess left by dirt daubers (thanks previous owner!), then reinstalled and made sure the screen was in place to prevent future problems. Very professional and reliable!! We were impressed!

I had a 20' ski boat that I towed with a Ford Escape that I was able to park in the storage…read morefacility behind my house. When I upgraded to a 27' cabin cruiser, I had to upgrade to a GMC Yukon XL (aka suburban). I didn't try it but I think there was a snowball's chance in hell I was going to be able to make that work at my existing storage facility. Enter Secure RV. This place is primarily designed for storing RVs so the rows are nice and wide and the parking spots are too. This makes picking up and dropping off the boat a breeze. This facility has 24-hour access with your own passcode. Rates were about $60 for outside parking, and $120 for covered parking. Parking spots are 10 x 30 or something like that. If you have an RV they have an onsite mechanic and various other services.

Secure RV is a great storage and repair facility in south Prosper. Great location and great people…read more I don't store there (because I can't get in) but I had to get some repairs done quickly for a sudden vacation to Yellowstone. I wasn't expecting that anyone could do it in a week, but they got it done. The prices are competitive and there is someone on site to help with questions, propane or parts (unlike most other storage places around here).

David is TOTALLY UNRELIABLE. He has several excuses for not showing up and never repaired the…read moreinvertor issue on my motorhome after several attempts. I even prepaid him and then he quit coming by. I do not recommend him.

We had A/C issues on our back rv A/C.. David came very promptly and said we needed a new one…read more Since our A/C was less then 2 years old he said he could get a new one under Colemans warranty. He ordered we went on vacation. We were gone a month came back and David said he was on vacation. When he came back he said he was tired from vacation then he was sick. We went to work in Hawaii and tried to get up with him to set up a time to get ac installed. He completely stopped communicating with us. I feel he got the A/C under our Vin# then he can sell to someone else and make money. I even offered to pickup the A/C since we were moving back to Florida and no communication. Please don't use him.. I am investigating other avenues like calling Coleman and the company where he got his certifications. I will also call BBB and file a complaint. He has time to make this right but I am getting impatient.

RV Repair Men -- Andrew -- by far the best RV repair shop in the Fort Worth area. I own an older…read morecoach that Andrew has made repairs on -- his quality of workmanship, attention to detail, honesty, and professionalism (just to name a few) are the best you will find in the industry. I highly recommend Andrew and will always take my coach in to his shop for future repairs, maintenance, and upgrades. Thanks Andrew for your great service.

Andrew is the best! I was having a serious leveler issue on my Class A and was having a hard time…read morefinding an honest and qualified RV repair company to do the work. He came out to my home, assessed the problem and gave me a fair and reasonable estimate. Once the parts came in, he promptly came back and did the work. I was very pleased and pleasantly surprised with the turn-around time from estimate to completion of the work. Professional and cleaned up everything. I feel fortunate to have finally found a local RV repair service that I can trust with my motorhome. Thanks again Andrew!

I am a newbie RV owner. I needed to have a service done to my RV to get ready for an upcoming…read moretrip. I searched RV service shops around DFW area and noticed American RV inc had a good reviews. I called and talked to Dave, the owner of American RV. All I can say is Dave is a Hones man. As long as I owned a RV, he will continue to have my business...

Oil change and oil filter Nice fellow…read more Good location. Off freeway Brown building off the frontage road .