I would strongly caution anyone considering doing business with McClain's…read more What should have been an exciting RV purchase turned into an ongoing, frustrating, and completely unacceptable experience. From the beginning, there were serious concerns around transparency. I was upsold on parts that were already installed on the unit--this was later confirmed, and I had to go through the process of getting one of those items refunded. I was also pushed to purchase a solar setup that was already installed on the RV. These are not small oversights--they are major red flags. The most serious issues, however, have been with financing and payments. I was explicitly told that McClain's would be covering initial payments due to delays on their end. Not only did they fail to properly execute those payments, but I later learned from my lender that attempted payments were declined, resulting in my account being placed in a past due status. To prevent further damage, I made the payment myself--only to then be contacted by McClain's attempting to collect from me directly for that same payment. I was also asked to reimburse them for payments they claimed to have made, which, according to my lender, were never successfully processed. On top of that, McClain's failed to properly finalize our financing application, which resulted in additional, unnecessary credit pulls. Our credit was hit again, and our score dropped another 30 points due to an issue entirely on their end. What's most disappointing is that I have now asked--multiple times--for clarification and resolution on why I was being asked to make payments for amounts that were never actually paid, and I have provided proof to support this. I have yet to receive a response. At this point, the lack of accountability is just as concerning as the mistakes themselves. This situation should have been handled immediately and professionally. Instead, I was given no clear communication, no statement, no explanation--just a demand for payment with no runway and no acknowledgment of their errors. They allowed the account to fall past due due to their failure to finalize and process things correctly, and rather than going above and beyond to make it right, they have left me to deal with the consequences. To add to this, my husband is a disabled veteran, and this situation has created completely unnecessary stress and strain that no family should have to deal with--especially over issues that were entirely preventable. This entire experience has been disorganized, stressful, and completely unacceptable. It has required hours of my time to correct mistakes that should never have happened, and it has put my credit at risk due to their lack of accountability and follow-through. At no point should a customer be put in a position where they are cleaning up financial errors made by the dealership. I would never recommend McClain's to anyone. Proceed with extreme caution. If this is how they handle financing and customer accountability, I would strongly advise anyone to think twice before trusting them with a purchase of this size.

The McLains Team in Corinth TX are great to work with. We purchased a 2026 Winnebago View in…read moreJanuary. We had so much to learn and they have been there for us as we learn about this amazing RV. They are kind, professional and could not do a better job serving us. We are grateful for RJ in service. John is the manager and the kindest person you could ever work with. Thanks to McLains in Corinth TX, this has been a great experience for us. We LOVE our View!

We own a Newmar 2023 Dutchstar, and recently coordinated with Service Advisor Pete for our Annual…read moreMaintenance, roof Install of our Starlink, and a handful of nagging problems. We found Pete to be extremely professional, relational, responsive, listens to the customer, and ensures that the work is done to the customers satisfaction. On our departure day(12/03/2025), one of our repaired basement doors had a glitch and was malfunctioning. The original tech was not available, but Pete said he'd figure it out. Within five minutes, he and a service tech named Paul walked out to our Coach in the campground, and Paul got on his back and went to town on the door. It was clear that he was working on another rig when called, but immediately jumped in to help. The strut was replaced, the door was adjusted, and we were on our way. NIRVC is not the cheapest place around, but if you're wanting the job done and done right, it's worth it. Well done, especially Paul for going above and beyond, and we'll continue to support NIRVC. Respectfully, Dan and Jennifer T.

We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

I would like to acknowledge the wonderful sales personnel at Fun Town RV Denton. Our sales…read moreassociate, Kevin Gibson was amazing. He found us a wonderful unit that met all of our needs. He worked closely with the finance department to make this an affordable option for us. His effort on our behalf was over and above what we expected, and we appreciate all the effort he made

I had a very negative experience at this location. I originally came in to purchase parts, but…read morewhile waiting, my wife and I looked at a fifth wheel priced around $80,000 and were seriously considering buying it. While we were inside the trailer, a forklift driver began honking repeatedly. When we came outside, he was yelling at me about where my car was parked, even though there were no clear signs or barriers indicating I couldn't park there. I spoke with management about the situation. They were polite, but no meaningful action appeared to be taken. After that, the same employee continued watching us closely and following us around the lot, which made us uncomfortable. The situation escalated further when he approached me again, yelling and acting in an aggressive and confrontational manner. Based on his behavior and the way he approached me, I felt like he was attempting to provoke a physical altercation. At that point, there was no management present to step in or de-escalate the situation. As a potential customer prepared to make a major purchase, this was unacceptable and caused me to leave and decide not to do business here. I will say the parts department was excellent--Preston was professional and helpful from the first call through pickup. Unfortunately, the overall experience with other staff and lack of management response overshadowed that. UPDATE: After posting my original review about my experience here, I noticed a sudden surge of five-star reviews that do not reflect what I personally experienced. I encourage anyone considering doing business here to read through the reviews carefully and look for detailed, specific customer experiences versus short or vague praise. My experience was serious enough that I felt unsafe -- an employee escalated the situation to the point where it nearly became physical, which is completely unacceptable in any business setting. I'm leaving this update so potential customers can make an informed decision and not rely solely on star ratings.

Had a hitch installed last minute and these guys went above and beyond to get me going down the…read moreroad! You guys are a life saver!

The integrity of the service department. I had swaying issues with my existing hitch with sway bars…read moreand when inquiring, to my ignorance, they sold me the same exact hitch with same sway bars installed for $900. When I returned with complaint they made "adjustments" and after another trip it was no better. AGAIN I returned and with same issue and they offered an upgrade. Yeah right. I went to a hitch company in Plano, TX and they raised adjustment and made it much better. I would recommend shopping around before committing.

After some two years of contemplation and having identified and looked at inventory on line at…read moreOutback RV TX with such frequency over this time, we finally purchased a Taxa Tigermoth last weekend. We live in California and I sensed that Outback RV TX would be the best to deal with, based on instinct, professional website etc., felt that this would be the right direction to make this purchase. One of the rare and great things in life is when you are both surprised and expectations are exceeded, and buying our TAXA Tigermoth from Outback RV TX absolutely personified this. A fabulous, family owned, high integrity business, with traditional values, where you are valued as a customer, it's a true privilege working with the Outback RV TX team. Craig, Tiffanie, Robert and Greg and the respective service they provide is truly unsurpassed. We drove over 3,000k miles round trip to go to Outback RV to pick up our TAXA and would do it again in a heart beat. If you are looking for any Outback/adventure trailer, then you should look no further than Outback RV TX, they are simply brilliant and deserve the very best success, they really are that good. Thank you

I bought a Forest River camper in 2021 that I knew wasn't right from the factory. Outback has more…read morethan taken care of the issues it had, and some more that cropped up along the way that were covered under the 1year manufacturer warranty. Zach, Greg, Steve and the rest of the technicians were great to work with. Highly professional and went the extra mile to make sure my coach was corrected. For this reason I'm giving them five stars. If you're looking for a quality repair and maintenance center with a first class facility that has a small business feel take your RV to Outback RV Service center ! Thomas McNatt Satified Customer

They absolutely stood by their 30 warranty! Absolutely did everything, special shout out to Nita in…read moreservice!

Sanger office is full of crooks and liars. beware, the used rv's maybe damaged or messed up…read more they will tell u it works fine and then u drive off and they ghost u.

We were first time RV buyers and did a lot of research. Everything went fine. added on on. There…read morewere no hidden fees or last second "dealer prep" charges. There is no multi-million dollar show room to run up the cost of the RV. Best of all they are accredited by the Better Business Bureau which tells you they stand behind what they sale. The dealership with the giant showroom and free popcorn isn't. Think about that when you go shopping for an RV.

Read this before buying an RV anywhere else. After reading this, your next move will be purchasing…read moretickets to Dallas, TX; I am sure of it. Exceptional Service and Unmatched Expertise at I35 RV Super Center I recently had the most remarkable experience at I35 RV Super Center in Denton, Texas. From the moment I walked through the doors, I was met with the friendliest staff you could ever hope to encounter. The warm and welcoming environment set the tone for what would become an exceptional buying experience. One of the standout aspects of I35 RV Super Center is the direct interaction with the owner, Mike, who is an absolute gem in the RV industry. He is a man of his word, and his commitment to customer satisfaction is unparalleled. His honesty and kindness were evident in every conversation, making the entire process stress-free and enjoyable. The technicians at I35 RV Super Center are not only highly skilled but also incredibly dedicated to their craft. Their meticulous attention to detail ensured that our RV was in top-notch condition despite being 18 years old for our 1400-mile journey. Their dedication is a testament to their professionalism and expertise. The office staff went above and beyond to make our visit memorable. Crystal managed our purchasing agreement, and office needs extraordinarily. She loaned us her brand-new SUV, ensuring we had everything we needed for our first trip, an act of kindness that exemplifies the exceptional service at I35 RV Super Center. Who does that? Emilio, the parts manager, was incredibly efficient in ordering all the necessary parts to make our RV rock solid. His attention to detail and thoroughness ensured we had everything we needed for a safe and comfortable journey. Our test drive experience with Steve was another highlight. His calm demeanor and expert instructions made driving the RV feel like a breeze. His positive nature and support were invaluable, especially for the long journey home. With his extensive knowledge of our country's roadways, Don provided us with a route that surpassed our GPS suggestions. His advice was spot-on, making our trip smoother and safer and giving me the confidence needed to handle our new RV. Johnny provided a comprehensive walkthrough of every system and feature in our RV. His willingness to offer his cell phone number for any questions exemplifies the customer care and support level at I35 RV Super Center. Finally, dealing with Mike was an absolute pleasure. His willingness to FaceTime and provide a no-pressure, honest, and kind approach is rare in the RV industry. This genuine care and integrity set I35 RV Super Center apart from other dealerships. Mike is a gentleman that does precisely what he says he will. In conclusion, I cannot recommend the I35 RV Super Center highly enough. If you are considering purchasing an RV and haven't signed the paperwork with any other RV dealer, make the trip to Denton, Texas. The I35 RV Super Center team will provide you with an unparalleled experience, ensuring you leave with confidence and satisfaction. This dealership is a standout in the industry, and I am grateful for their exceptional service and support. In all my years of interacting with dealership staff, I've never remembered the names of everyone I've dealt with, but at the I35 RV Super Center, you will remember everyone's name because they make such an impression on you. If you have questions about my review of the I35 RV Super Center, don't hesitate to get in touch with me. I promise you they will make you a happy RV buyer.

We have been using them for 3 years, unfortunately. We had the Vroom system installed in 2023…read more Every 4-6 months we have been back there to have a broken slide fixed. Always a different problem. The last time was the worst. Completely misdiagnosed the problem. I now have a great shop that has some great workers - and it sure isn't these guys.

I can't recommend this place enough! After being stranded on the side of the road for 12 hours with…read moreour travel trailer--thanks to the worst insurance ever (Progressive)--I reached out for help. Bobby was incredibly supportive; he immediately ordered the part I needed and even allowed me to drop off the trailer after hours to ensure it could be fixed the next day. Once the part arrived, he had everything ready, and we were back on the road in no time. The owner, Roland, a fellow veteran, was great to work with and really cool, and Lynn in the office was both kind and helpful. The customer service here is truly outstanding. You won't be disappointed!