100% recommend The Body Shop in Prosper! Always hate when I need to go see them, but don't trust…read moreanyone else with our family of cars. Totally satisfied with the quality of work and their process.

Everything went well they did a fine job repairing damage to car. Gave daily updates via text. The…read morecar was detailed inside and out on pick up.

My family was in the market for a new 2026 Sienna XLE. I had already secured an official OTD quote…read morefrom Longo Toyota of Prosper, complete with their letterhead. Preferring to buy locally, I visited Toyota of Plano to see if you could match the offer. Instead of a professional discussion, I was met with shocking hostility from one of your managers (a tall gentleman of Middle Eastern descent). He directly attacked my integrity, stating, "I've seen this trick many times; people bring fake quotes from Richardson or Prosper to deceive us." He further alleged, without any evidence, that the other dealer would add a markup of over $6,000. While I respect a dealership's right to decline a price match, I find it unacceptable to be accused of dishonesty. This lack of professional ethics is not only a personal insult but a significant blow to the Toyota brand image. As a direct result of this experience, I returned to Longo Toyota of Prosper the following day and purchased the vehicle there. The contrast in service was stark; they treated me with respect, and my wife is thrilled with our new car. I will be sharing this experience with my community to ensure other buyers know to take their business to dealerships that actually value their customers.

My wife and I came into Longo Toyota of Prosper on a busy Friday afternoon looking to get her a new…read morecar or truck, and we were lucky enough to have Rumman "Sam" Miraj help us out. He was professional, polite, patient, and made the entire process easy from start to finish. Rumman really listened to what we were looking for and worked with us to find exactly the right truck. We ended up leasing a 2026 Toyota Tacoma TRD Sport, and my wife absolutely loves it. We had a great experience and never felt pressured or rushed, even with how busy the dealership was. If you're looking for a Toyota, I highly recommend asking for Rumman or calling ahead to set up an appointment with him. Great guy, great service, and we'll definitely be coming back to him in the future. 5 stars! Thank you again to Preston and Rumman.

2nd time I have had to use their service for small collision repair and they do an excellent job…read more Very friendly and work hard to make you happy. I would highly recommend this business for any and all auto services.

On Sept. 30, 2013, I took my 1950 Chevy to Bumper to Bumper (Prosper, TX) to look at the brakes. I…read moretalked with the owner, told him what I needed and we were in agreement. He said it may be a few days before they could get to it, but that the car would be stored indoors. I agreed, gave them the key and left the premises. On Oct. 1, 2013 at 7:15 AM, I received a call from a friend who saw my car in the parking lot. I went over and checked, and the car was left in the parking lot overnight - *unlocked and all windows down.* The car was soaking wet inside and out due to dew and sprinklers and there was dirt and grass in the car from landscapers and surrounding construction. The condition of the car when I found it is not my main problem. The main problem is that they left my 63-year-old antique automobile clearly visible and vulnerable in a wide open parking lot easily accessible from Preston Rd. As a result, anyone with a trailer could have taken that car in minutes, and I would have never seen it again. Just to put this in perspective, this is a car I have owned for 27 years, done all the work on myself and put tens of thousands of dollars into - this wasn't some piece of junk rust bucket. Before confronting anyone about the situation, I wanted to give the on duty staff a chance to explain what happened, so I went inside and asked if the car was, in fact, left outside overnight, and the company representative behind the counter nonchalantly said "yeah," then shrugged as though it were no big deal. He offered no explanation, made no attempt to apologize and ignored me from then on. That employee's lack of concern for the safety of my property, unwillingness to accept responsibility for the incident and unwillingness to apology led to a heated exchange. During that exchange, I demanded the return of my keys. Once I had my keys, I left. At this time, nobody has reached out to say "I'm sorry," "How can we fix this" or even acknowledge they put my property at risk of theft or vandalism. These guys have zero regard for their customers' property - run, don't walk, away from these guys!

The air conditioning on my Ford stopped working. When I brought it in for repair,…read more my technician, Wally, did a preliminary inspection and then told me that the team would need to run diagnostic tests to determine the cause of the problem. He kept me informed every step of the way, including pictures and videos. My car was ready when he said it would be and at the price I was quoted. I would definitely use their services again.

Gage was very helpful today! Great customer service !! He was very informative every step of the wayread more

Today I went to Pronto Muffler & Brake for a small job. I appreciate how they understood I didn't…read morewant to spend more than was needed and addressed my immediate concerns without overselling me. Which they reasonably could. I feel they treated my situation like they would for themselves and or a family member in the same situation. This was my first time there, I was a brand new customer. There facility is wonderful, nice and clean and well kept. Plenty of space in the front office and waiting room. They have plenty of bays in their garage and worked quickly and reasonably to fix my car. My car is 27 years old and in poor condition, not a looker by any means. I generally have problems finding mechanics who will just fix the immediate problem or what I want fixed because they want to upsell me. Not with Pronto. I know what I need, I know what's worth doing and how much I can afford. Pronto was incredibly reasonable in the price they provided and the work was beyond my expectations. I'll be back and I'll recommend them to everyone I meet.

These guys are really knowledgeable and provide quality work i recommend going to check them out!read more

They always take good care of me. I bring my 4 cars here for most everything- including minor…read moremechanical repairs.

Oil change and emissions testing. They are very professional…read moreand trustworthy. We've been coming here for years.

I had a great experience at Kwik Kar Lube & Tune. Even though I showed up just 10 minutes before…read moreclosing, Jordan, Jacob, and Josh welcomed me with open arms and took care of me without making me feel rushed. They were friendly, professional, and worked quickly to get everything taken care of. The highlight of my visit was Travis. He went above and beyond to make sure I had an excellent experience and truly made the visit even better. It's rare to find customer service like this, especially at the end of the day. I really appreciate the entire team's professionalism and positive attitude. I'll definitely be coming back and highly recommend them!

Second visit for emissions test for my other vehicle. As stated in my previous review, it was a…read morequick in and out with the test. Highly recommend this place

I had a bad review once...as ownership had changed...which I hated because this was my go to place…read more Now under new leadership and ownership this is once again my go to place!!!! The only reason I don't want to rate it so high is I don't want to wait behind everyone else's cars!!! Welcome back Frisco Automotive!!!!

Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt…read morelike a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.