My husband and I bought this beautiful table that is able to extend out as needed! We were able to…read morehave our first thanksgiving at our home with our brand new baby girl and this table made it possible to host our close family members! The quality of the piece is amazing!

We got another beautiful piece and we just as pleased as the very first time!…read more Thank you all!

Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

I buy all my candles at timeless interiors! It's a great spot for Christmas gifts and home…read moreaccessories of any type. The ownership is great and very helpful. Highly recommend visiting the store!

The items are over priced, It's lacking in customer service & selection. It's jammed packed with…read moremissed matched items. I stopped in on a visit to friends in Salem I was disappointed on the selection and came out empty handed. Buyers skip this place choose a smaller shop that is dedicated to specializing on quality not quantity.

A great shop catch what's new and be pleasantly surprised! I found a near new Thomasville custom…read moresofa in caramel colored velvet at bargain price! Amazing quality!

I walked in in shock of all the clutter you could barely move, but nonetheless, I was still willing…read moreto walk around. I touched a piece of silver, a $10 item and the owner at the desk snapped very quickly at me asking me if I needed any help with a loud voice very rude. I said no I'm just browsing thank you And then a few minutes later out of the blue, she says nothing in the store is to be touched! She was by far her one of the rudest woman I have ever encountered as a store owner and I literally did nothing I looked over at her and I said I beg you parted she says do not touch a single thing in the store. And I replied wow I've never heard of that. Nothing? As there was so much clutter in there from top to bottom, you couldn't even walk. I would never step foot in that place again she was ungodly so disrespectful and treated me inhumane I can see clearly why her store has 1 million pieces in it People don't want to be treated like that and will not return with a terrible experience. This woman felt she was so entitled. WOW

Visited for the first time today. I was really surprised with the selection of decorative pieces -…read moreart, etc. Also some gorgeous china sets, pillows and drapery. The prices are reasonable considering what "new" furniture costs and the quality of box store pieces. You definitely want to visit to add to your home furniture collection. These are meaningful and interesting pieces. Definitely coming back soon.

I see lots of one stars but my experience was a good. Found the set we liked asked about how quick…read morethey could deliver so bought it Friday afternoon deliver Saturday morning. Raynham MA store.

The first sectional we ordered was a special order. The sales person ordered the pieces backwards…read moreand the quality was lacking. After a few phone calls they said they would give us a credit, we could order a new sectional and they would pick the other one up when it was delivered. We went to go look in store and the credit wasnt on our account. I had to call again on Monday and straighten it out. We went back to the store the following weekend, spent and extra $1000 on a sectional plus $350 on a warranty. The sectional was delivered but the console didnt line up and the cover was falling off. We waited a month for them to deliver a new console and that console had a broken piece of wood in the back. The 3rd console was supposed to be inspected at the warehouse before delivery. It had a decent size run in the fabric right on the console arm. Not wanting to take another morning off work for another delivery they offered me 2 options. 10% back or 20% back and the warranty we purchased would be canceled. Absolutely ridiculous. The quality is absolutely junk! Do yourself a favor and shop elsewhere!!!

Ok, I just have to tell you about this little Halloween shop I stumbled into while in Salem,Mass…read more It's seriously so adorable! They have cool stuff including cute clothes/bags/hats w/ fun prints,greeting cards that make you laugh,& even books! The vibe is full of Halloween fun! The staff are super nice & they act like they actually want to be there, which makes the experience even better. I ended up leaving w/ way more than I planned but honestly it's impossible not to. The prices weren't too bad which made it even harder not to buy something.If you're a fan of all things cute and Halloween-y this place is def the place for you!

I go to Salem annually and this is the first time I stumble upon this cute little shop downtown…read more It's full of fun, quirky gifts, candles, décor, and other artsy little things you don't really see in the typical tourist stores. The staff was friendly and helpful. It's fun to wander through: it's perfect if you want a unique gift or a cool souvenir. I would have went on a shopping spree, but many things were a bit pricy.

I've been doing some DIY projects so I've been going quite regularly over the past few months…read more They have an amazing selection of fabrics and very helpful employees! I plan to use their upholstery services in the near future.

It is a museum... It our joy to stop there once in a while…read more And everybody is so helpful. Don't forget to visit the basement!

The quality of the two items I ordered is excellent. Delivery was very quick, and the men were…read moreprofessional and polite.

I purchased some leather chairs that fell apart from Bob's. I bought the goof constitutional…read morespeaking warranty which they did not honor, enclosed as a picture of the bedroom dresser I bought, and what the material they used to make itsfrom it basically cardboard

After years of hearing about BB, I finally made it this summer. If you don't live nearby, the hours…read moreare *inconvenient*, to say the least, but it's worth planning a trip up to Beverly just to come here and hang out downtown while you're at it. (No car? No excuse...BB is steps from the Beverly Depot stop on the Newburyport/Rockport line.) As far as clothes go, you'll find something for everyone, and with the 50% of tags of a certain color off at any given time, you'll find some bargains, too. I found an awesome fall-weight Esprit jacket for $2. Big ups to the Beverly Farms ladies who keep this placed stocked with donated posh fashions. The furniture and housewares section is also surprisingly well-stocked and clean. If you live nearby and are looking to fill out a new house or apartment, I'd stop by BB before committing to purchasing something (shudders) new.

Very disappointing. Used to love this store. Vast majority of the clothing in the regular section…read more was in meager shape and very outdated. All clothes and shoes that were in decent condition, regardless of brand name were in the boutique section for $20 or more- the section formerly reserved for high end clothes only. I feel this does a great disservice to the community Bootstraps claims to serve- those in need. The community they serve also need clothes in decent condition for work- the new set up makes this unfeasible. The jewelry and housewares are also overpriced for the quality. Though I understand fully the need for revenue to keep the store alive, I think the current approach is off base for the mission of the company.