The lady was so mean me and my friends went to look around she told us what are you doing here and…read morethen said sarcastically "yeah you guys are buying furniture" I mean "you guys" that's just profiling us and discriminated us she was mean and when my friend tried to ask if she was the owner and she said why does it matter to you and also looked at us nasty and was very disrespectful

When I walked into the building a lady who worked there was very hostile and said " what are you…read moredoing here" and once I tried to make small talk she blew me off so naturally I ask if she was the owner and she said does it matter then for the rest of the time there she eyed us like a hawk practically forcing us to leave.

Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

Boston Consignment is packed with an abundant collection of items. It's a treasure trove, a place…read morewhere one can find that unique piece. If there's something in particular you are looking for, just ask. Staff are willing to help you find it! BC also has great photos and easy search method online. Give them a visit!

I walked in in shock of all the clutter you could barely move, but nonetheless, I was still willing…read moreto walk around. I touched a piece of silver, a $10 item and the owner at the desk snapped very quickly at me asking me if I needed any help with a loud voice very rude. I said no I'm just browsing thank you And then a few minutes later out of the blue, she says nothing in the store is to be touched! She was by far her one of the rudest woman I have ever encountered as a store owner and I literally did nothing I looked over at her and I said I beg you parted she says do not touch a single thing in the store. And I replied wow I've never heard of that. Nothing? As there was so much clutter in there from top to bottom, you couldn't even walk. I would never step foot in that place again she was ungodly so disrespectful and treated me inhumane I can see clearly why her store has 1 million pieces in it People don't want to be treated like that and will not return with a terrible experience. This woman felt she was so entitled. WOW

Amazing furnitures! Great costumer service and super nice staff! We've been going to Manzel since…read more2015. We have bought multiple pieces from them and cannot say enough about the quality of the woods! I love the natural looking style of their furniture! Just go check it out!

We got another beautiful piece and we just as pleased as the very first time!…read more Thank you all!

Excellent company and very easy to work with. I needed a custom made bookcase headboard, and a…read moreplatform bed. Vahe was very accommodating and did an excellent job. He was able to match the color of the new furniture to that the existing furniture, that was also made by Cherrystone. They were able to build the furniture and deliver it in a short period of time. The two guys that delivered the furniture were extremely helpful, and explained how to disassemble the bed if we move, as well as how to clean it to keep it looking new.

I ordered a dresser, 2 bedside tables and mirror from Cherrystone Furniture. They have many lovely…read moredesigns to choose from. Vahe was wonderful to work with. He made some modifications to enable the furniture to meet some specific needs I had. The solid hardwood construction and the workmanship are top notch. They completed the work in a very timely way, much sooner than most handcrafted furniture. The delivery folks were very helpful, even hanging the mirror for me. Amazing to find a furniture workshop of this quality locally. (Littleton MA) It is a gem. I highly recommend this company.

Again and Agains recycled sail tote bags are absolutely beautiful! The owner, Regina, has a back…read moreground in fashion design and works with you to custom design your bag. Much nicer and less expensive compared to others I've seen and turnaround was quick. I always get asked where I got my bag or who made it... Again and Again...have fun and let Regina design and make you a custom bag.

What a neat idea! This business takes old donated boat sails and makes them into tote bags and…read morepurses. Frieda is the owner and makes pre-made and custom bags. They come in small, medium and large sizes. The bags can be washed in the washing machine and she does have a policy that if your bag needs repair you can send it back to her and she will fix it for no charge! Pretty cool huh? I purchased my first bag from her and loved it so much that I am having her make me a custom bag. They are sturdy as heck and easy to fold up and store. If you are in the area you need to stop by and check out what she is doing.

If you're looking for literally anything for your space .. if you see something trending .. if you…read morewant classic vibes... this is your place. All year round.

This place, much like Ikea, is a place I should not be unsupervised. The former spot of Burlington…read moreCoat Factory offers a sizeable space for this home goods store. Very reasonable pricing, good quality, excellent selection in a very pleasant and well organized store. The staff at the register couldn't have been nicer and I recommend signing up for their rewards program. I was hesitant since we have our fair share of home stores in the area (Bed Bath and Beyond, HomeGoods, Christmas Tree Shop, Ikea, etc) but this is a nice option to consider. Very convenient and great selection at each turn. Plenty of easy and free parking. Fully accessible. 10/10 recommend!

I am surprised that I never reviewed Bob's. I've actually been purchasing furniture here for the…read morelast two decades. I have to say that they have an excellent selection and they stand by their products. In the past, I have purchased living room sets, dining room sets, and miscellaneous items from the store. All the times that I have entered this location. All the staff seems to be very helpful and polite, not pushy. don't let you roam around. Sit on everything lay down on the couch, etc. and enjoy your visit. They also provide snacks down in the back. There's ice cream and candy does come in handy if not alone. I would like to state one story about their warrantees, which I highly suggest you purchase. One of my purchases was a white leather living room set.. It was a rather large expensive set. it included a large sectional and I added to living room cheers and three Ottomans as I had a huge living room. I had this furniture for approximately four years and to my surprise the sectional on the backside started to peel. I was very surprised about this and I contacted them about replacement as I did purchase the warranty. I spent almost $400 on the warranty which most of my friends thought I was crazy. I'm a big fan of extended plans. Anyway, while I was speaking to Bob's customer service on the phone and requesting someone coming and take a look at my furniture as I wanted to put in a warranty claim to either repair it or replace it. I was informed that they no longer had this leather living room available and that they were not doing repairs on that model any longer. I found myself in a funny position when I asked what can you do for me? They said we can give you a refund so I readily agreed. When my refund came in the mail now mind you I still had all the furniture they didn't want to come get it. They didn't even come in inspect it which I couldn't believe. I thought they were gonna be sending me a partial refund of some sort however they sent me a refund in the form of store credit for over $4000.. yes they refunded me for my entire purchase the cheers the Ottomans and the warranty. Unless I fall in love with a piece of furniture somewhere else, I will always drop at Bob's. Now back to the basic review they have a very very large parking area so you will always get a spot. It's directly on route one so it's. And they have a great selection of furniture for any room or decor. Now when you go in if you like a couch or chair, they actually have different colors. You can order them in even though you don't see it displayed so make sure you speak to the sales person. They have a finance program positive, but I see it advertised when I walk around. Definitely consider Furniture.

Bob's has a good selection and cheap prices but their customer service is as cheap as their prices…read moreare. I ordered a couch to be delivered it was scheduled the first time not on a day that was convenient to me but convenient for them. Then they called and said it can't be delivered that day and wanted to reschedule again. I said no cancel my order. No apology no nothing ok so let's get this cancelled.

We've been very happy with our Boston Interior purchases but recently had a problem with a 4 year…read moreold ottoman that had a crushed top. I'd put my feet on it one day and it unfortunately just crumpled. I worked with Boston Interiors service department to arrange to bring in the ottoman and they had it repaired within a couple of days at no charge. They really stand behind their products and I'm happy we purchased most of our furniture from them.

This is a store that stands behind its products. They recently repaired a chair purchased two years…read moreago after it popped a spring. Knowledgeable ,efficient and courteous repair tech came to my home and diagnosed the problem .He took the chair with him and returned it two days later good as new. No charge. I will shop here again.

Spring 2011 was my first spring in my new house. At this time, I was merely an aspiring gardener…read morewith a gardening book and a dream of a lush backyard, waiting for the ground to thaw so I could plant. By mid-May, I had visted all of my local nurseries, but Corliss quickly stood out as having a remarkable plant selection and knowledgeable staff. I returned to Corliss several times over to purchase various shrubs and perennials and had a good experience each time. Not only did they give me advice as to how to design my garden beds, but when I noticed skeletonization of the leaves of my rose bush one day, they immediately recognized it was caused by a slug and recommended an effective product. Thanks to Corliss my rose was completely cured within a few weeks and is now thriving. Then, a recent customer service experience won me over completely... I'd purchased an evergreen shrub from Corliss earlier this spring and, to my dismay, noticed it was shedding its leaves. I wrote them an email, describing the problem, and they responded immediately asking for more details to help them diagnose the issue. We emailed back and forth all weekend, and they were able to diagnose the problem and tell me what to do to help solve it. Then they went well above and beyond and came to my house to take a look in order to be certain of the problem, and followed up with me via phone, guiding me as to how to save the shrub. I am so impressed and appreciative of this high level of customer service. They are truly professionals in terms of their knowledge, as well as their customer care. Thank you Corliss!

I have shopped at Corliss for many years. This June I was excited to fill my pots with new flowers…read more Upon my arrival at Corliss I had a hard time finding any traditional flowers to fill my pots. No ivy, No tall grass, No tall anything. When I inquired with a Corliss employee about such flowers I was greeted with a sharp, rude, unknowledgeable woman. I was so taken back by her response I left my cart and walked out. Corliss you should know that you lost a faithful customer, I will not be returning