NEVER buy a hat from this company. I made a purchase, and there was a duplicate charge. The…read moresecond i received the email and saw what was happening i called them and asked them to credit me. They would NOT! The excuse i was given was that it "already went to the wharehouse" How is it possible that you can do business and not be able to cancel an order? It is not worth the hassle there many other places you can get the same hats and other gear offered here. Save yourself the hassle and shop elsewhere.

Guy doesn't know how to do his job and apply store discounts offers. I went three times in the…read moreafternoon and everytime I wanted to but something, the price was different to the original store price with the store discount, and all he said was "my boss isn't here I don't know how to fix it, I can't do anything, I don't know why it's like that. ". Just a shitshow

Poor customer service. Ordered online for in store pickup, and my order was wrong and they refused…read moreto refund it. Said it had to be for a store exchange. I ordered a shirt they send 2 sizes 2 big!!!!!I wanted my shirt, or my cash, not the BS they gave me. Done with this company.

I went into Lids back in December 2018, and had a choice of a wide selection of caps to choose…read morefrom. I'm typically a "Fedora Girl", but I'm versatile, so this store was the perfect place to shop for hats. Not only were the prices unbeatable, but for a small fee, I was able to get my Pacer's Hat customized. The associate done a great job! Even though there are hat shops closer to me, I'll pass them by to visit what's tried and true.

Amazing store chock full of western hats that can be customized while you wait. Very fun &…read morefriendly staff. High quality, unique items. A must stop for your western hat and accessory needs.

This is a must visit in Nashville. Great custom made or fitted hats. Custom denim dog vests. And…read morea dog. Seriously. Must visit.

The owner is the nicest person ever. We went in to buy a jersey and ther were so many it was hard…read moreto decide. We decided on one but wanted it customized so we waited a week. There was a delay so we had to wait one more week. The week after that the owner was sick and gave us our jersey. The next week we went there and paid for the jersey and he gave us at least 6 free hats and a free jersey. Great prices and great store.