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    Services - The Ruff House

    Dog walking

    Pet boarding

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    4 months ago

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    Mary's Crate Escape

    Mary's Crate Escape

    (31 reviews)

    Mary is fantastic! We've had her do drop in visits and more recently overnights while we were out…read moreof town. She was so good with all of my elderly dogs special needs, lots of meds, and using pee pads. She sent us pictures every day, which put our minds at ease. I feel very good knowing she is in our home with our animals. I would definitely recommend her.

    Finding Mary was a blessing. I had moved from Henderson and no longer had a dog sitter that would…read morenow come to Rhodes Ranch. I got referrals from my prior dog sitter, searched yelp, Facebook and nv pet websites for dog sitters in my area. They either lived to far for my comfort or charged way too much money for what I needed. Mary came to my home for the initial visit. I knew right away she was the one. She is super sweet with the dogs. I showed her around, we went over her rates and she provided some paperwork for the dogs needs and wants. She lives in mountains edge area so she does not charge mileage rates if you live near there and rhodes ranch is included.. Yippee! We went to our out of town trip and she provided photos each day. Fun stuff too! She took the dogs on walks and made sure they were fed and taken care of. She even caught my lab jumping in the pool to cool off after a walk. It was hilarious! When we got home our mail was collected and everything was in place. She left a log chart of the time she got in and left and what was done that day. It also showed if they were eating good, etc. She text me the night we got home to make sure the dogs were doing good. They were doing great, they were pooped! I definitely plan on using Mary again in the near future. Great service and in the Southwest!

    Tails Up

    Tails Up

    (36 reviews)

    When we moved here in 2021, we did some research as to where we would have our juicy and delicious…read moreLab Enzo go for day care and boarding. After going through the process of interviewing our offerings in Castle Rock, we chose Tails Up. Now it books up fast so you really should plan ahead. Although calling them and begging them also works ;) They have a very good online scheduling site where you can book all of their visits. Enzo loves it there and I can vouch for him since I can go online and watch him through all of their cameras. This play does NOT have all day play, which I prefer since my dog would be exhausted if they did that. When I board him there for longer than a few days, I always sign him up for some extra play sessions or tennis ball day where they put out a ton of tennis balls and dogs can live their best life playing fetch, etc. I can't recommend them enough!

    I unfortunately can no longer recommend this boarding facility. Today we picked up our cats Rosco…read moreand Keanu from a 10 day stay (8/15/2024-8/23/2024), this is their 4th stay in 2 years with Tails Up. We texted to check in on them everyday and were told they were great. When we picked them up today though, it was clear they have been having diarrhea, with Rosco having lots of poo matted in his fur. They never let us know they were showing signs of illness, even with our daily check ins. They said nothing at pick up. Additionally, when picking up they informed me I could not go into the cat room to get them but had to wait and have them do it due to "the room being under construction" - that was a first but okay. They come out with my cats in their carrier and a bag with two of my cats toys and another animals medication, handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing a bag of many toys, a wand, blankets, etc. and their medication and treats. She came back with just the medication, told me I was good to go. Again asked about the bag of toys and blankets. Went back and brought just the bag of toys, said I was good to go. This went on for a total of 5-6 trips to bring us the rest of our stuff. She ended up still missing some wipes and our food scoop, but we didn't realize till we got home. The blanket we left in Rosco's crate also was in the laundry for some reason, they have never washed their bedding before which also tells me he must have had diarrhea bad enough to have to clean his bedding. We are very unsure if another animal's medication was administered to our cats based on this interaction, the diarrhea, and them acting very oddly since being home. Keanu keeps waking up in a panic from his naps like he is having bad dreams. It genuinely seems like they were not taken well care of while there. We are afraid they were administered medication that wasn't theirs and they could be sick from it. And they seem skittish and afraid. I do not know what the people at Tails Up did to them this time for them to react this way. They have been boarded for more than 10 days each time, and never come home like this. I texted their number right when we noticed they had diarrhea caked in their fur to ask if they had been sick, why we hadn't been notified if they had, and whether they had been administered another animals medication -- no response over 12 hours later. I have sent an email as well tonight, no response. Never received a "report card" either, even though their app notified me one should be available, which seems even more suspicious -- we have always received it right after check out. TLDR; I can no longer recommend this facility. They seemed to have misled me when checking in on their well being and his that they were having bad diarrhea, were completely disorganized on pick up (which is a first), lost several of our items, tried to give me another animals medication instead of their own to take home, and may have administered another animals medication to my cats. I cannot trust them to care for my cats and be conscious of their safety while boarding there, and my cats are acting traumatized now that they are home. Spend your money somewhere that you pets will be safe.

    Waggs n' Whiskers Pet Daycare - Our newest location in Centennial, Colorado

    Waggs n' Whiskers Pet Daycare

    (3 reviews)

    The owner Melissa is amazing, her experience and training in dog care is so evident. Melissa truly…read moreget to know the puppies and her excellent and individualized care for Finley is enabled by how well she "knows" him. He is not just a number at one of the larger chain puppy daycares! The personalized attention at Melissa's daycare is so stand out. They also take time to address behavior and they even have a nap and storybook reading time!! They are a no crate facility which I love! They understand optimal growth and development practices for puppies. Today I tired to take Finn to Camp Bow Wow as Melissa was full, only to find out at drop off that they have a policy of requiring neutering by 7 mos, Finn is 8 mos. Melissa rescued me willingly when I called to see if she had a no show and took him as a overbook so I could get to work at the hospital! I wanted to hug her!! She wanted to do what was best for Finn and help me out of a bad spot, refusing to leave me stranded, making her day busier by adding in another puppy to her day. I also appreciate that she follows appropriate anatomical development and what is healthiest for a pup and doesn't require neutering until 14 mos of age when dogs have reach full adult potential. Melissa has earned my longstanding loyalty and I so value the small independent owned personal service her daycare gives vs. the large chain daycares!!

    My dog was so deathly afraid to go anywhere! However after just one day at Waggs she was a…read morecompletely different dog! Now she perks up and wags her tail when we pull in! She loves Waggs! The staff are so kind! Ms Diane is a lovely person and so good with the dogs! Highly recommend

    The Ruff House - petboarding - Updated May 2026

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