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    Mary's Crate Escape

    4.7 (31 reviews)
    Open Open 24 hours

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    Response time

    2 hours

    Response rate

    100%

    Services - Mary's Crate Escape

    Dog walking

    Pet sitting

    In-home pet sitting

    Mary's Crate Escape Photos

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    Reviews With Photos

    David
    Maria H.

    My husband and I were bringing our cat along with us to our second home in Vegas over the holidays, and we needed a sitter to watch him while we went away for a few days. I took to yelp to find a reliable sitter, but everyone I contacted either didn't work on Christmas Day, or would not come to our condo on the strip. Enter Mary. She came over to meet our little guy, and was super friendly, professional, and kind. She came by twice a day to give David some love and attention. She took great care of him and we loved getting her text and photo updates. Will definitely use her again!

    Mochi & Masako
    Matthew S.

    Mary is amazing! We are new in town and needed to find a reliable person to look after our two cats. We had never hired a pet sitter before and were hesitant to allow someone into our home. However, the idea of putting our baby boys in a small unfamiliar cage at a boarding facility was not an option. Mary came over for a consult/visit before we took our trip and we were instantly put at ease. Mary is a caring, thoughtful and kind human being who took the time to get to know our boys and us. While we were out of town Mary sent us daily updates and photos via text to let us know our boys were in good hands. Oh, and let's not forget how affordable she is! Worth every penny! As I told Mary, "You earned yourself a couple of customers for life."

    My boyfriend and I both work in the theater, so our hours at work are not typical whatsoever; but Mary is always wonderful about working with our schedules to make sure that our boxer puppy gets plenty of playtime during the days when we are not around. She is not only accommodating, but also very professional in tailoring her services to our puppy's needs and also making sure he has his midday break and refreshments. She also will usually send a picture of playtime, which is nice to see our little guy having so much fun while we are toiling away at our jobs!

    Dudley just loves Mary, and so do I!!! Thanks for all you do!
    Christy K.

    Mary is wonderful!!! She cares for my puppy as if he were hers! She texts me daily and often sends me a picture! She has been a lifesaver and I would recommend her to anyone needing pet care.

    My precious husky "Mia"

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    Mary T.

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    Ask the Community - Mary's Crate Escape

    Review Highlights - Mary's Crate Escape

    I was recommended to Mary from Lisa of Lisa's Pet Care Services when Lisa was booked up one weekend.

    Mentioned in 3 reviews

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    Tails Up

    Tails Up

    (36 reviews)

    When we moved here in 2021, we did some research as to where we would have our juicy and delicious…read moreLab Enzo go for day care and boarding. After going through the process of interviewing our offerings in Castle Rock, we chose Tails Up. Now it books up fast so you really should plan ahead. Although calling them and begging them also works ;) They have a very good online scheduling site where you can book all of their visits. Enzo loves it there and I can vouch for him since I can go online and watch him through all of their cameras. This play does NOT have all day play, which I prefer since my dog would be exhausted if they did that. When I board him there for longer than a few days, I always sign him up for some extra play sessions or tennis ball day where they put out a ton of tennis balls and dogs can live their best life playing fetch, etc. I can't recommend them enough!

    I unfortunately can no longer recommend this boarding facility. Today we picked up our cats Rosco…read moreand Keanu from a 10 day stay (8/15/2024-8/23/2024), this is their 4th stay in 2 years with Tails Up. We texted to check in on them everyday and were told they were great. When we picked them up today though, it was clear they have been having diarrhea, with Rosco having lots of poo matted in his fur. They never let us know they were showing signs of illness, even with our daily check ins. They said nothing at pick up. Additionally, when picking up they informed me I could not go into the cat room to get them but had to wait and have them do it due to "the room being under construction" - that was a first but okay. They come out with my cats in their carrier and a bag with two of my cats toys and another animals medication, handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing a bag of many toys, a wand, blankets, etc. and their medication and treats. She came back with just the medication, told me I was good to go. Again asked about the bag of toys and blankets. Went back and brought just the bag of toys, said I was good to go. This went on for a total of 5-6 trips to bring us the rest of our stuff. She ended up still missing some wipes and our food scoop, but we didn't realize till we got home. The blanket we left in Rosco's crate also was in the laundry for some reason, they have never washed their bedding before which also tells me he must have had diarrhea bad enough to have to clean his bedding. We are very unsure if another animal's medication was administered to our cats based on this interaction, the diarrhea, and them acting very oddly since being home. Keanu keeps waking up in a panic from his naps like he is having bad dreams. It genuinely seems like they were not taken well care of while there. We are afraid they were administered medication that wasn't theirs and they could be sick from it. And they seem skittish and afraid. I do not know what the people at Tails Up did to them this time for them to react this way. They have been boarded for more than 10 days each time, and never come home like this. I texted their number right when we noticed they had diarrhea caked in their fur to ask if they had been sick, why we hadn't been notified if they had, and whether they had been administered another animals medication -- no response over 12 hours later. I have sent an email as well tonight, no response. Never received a "report card" either, even though their app notified me one should be available, which seems even more suspicious -- we have always received it right after check out. TLDR; I can no longer recommend this facility. They seemed to have misled me when checking in on their well being and his that they were having bad diarrhea, were completely disorganized on pick up (which is a first), lost several of our items, tried to give me another animals medication instead of their own to take home, and may have administered another animals medication to my cats. I cannot trust them to care for my cats and be conscious of their safety while boarding there, and my cats are acting traumatized now that they are home. Spend your money somewhere that you pets will be safe.

    Mary's Crate Escape - pet_sitting - Updated May 2026

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