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The Rough House

5.0 (17 reviews)
Open 6:30 am - 8:30 pm

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Personal training

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Review Highlights - The Rough House

I have been going to The Rough House since November with Colin as my personal trainer and David for stretching.

Mentioned in 8 reviews

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Planet Fitness

Planet Fitness

(47 reviews)

I like the fact that the employees are always cleaning the place. No sitting around and talking…read morewhile drinking tea

I have been going to this gym for 3 years now I am always mindful and considerate of others when I…read morework out I have my gym bag with me just a normal side gym bag, I had my gym bag next to me on the floor as I workout, my bag wasn't in the why of anyone it wasn't causing a trip hazard for no one, the male assistance manager came up to me while I am working out and told me that I couldn't have my gym bag on the floor but I am at this gym almost everyday and I see plenty of peoples with there gym bag with them. I told the manager not to single me out about my gym bag if he wasn't going to be far and let everyone who comes in that gym know they can't have their gym bag on the floor next to them as she/he work out. I watch this Manager see other individuals with gym bags put their gym bag on the floor and he didn't say anything They can watch the cameras as well!!!! No other employee says anything about a gym bag but him his name is (Luke) from the Villa Park, IL location. Then he came up to me a second time stood by me while I worked out talking to me about my gym bag then my boyfriend had to get involved because he was harassing me February 19th 2026 this happened. There was barely anyone in there at this time working out so why are u bothering me? Then Yesterday I went to the gym March 1st 2026 I am on the Smith machine he comes over to me again harassing me about having my bag next to me. He came up to me and stated I quote I am not trying to get into it with you today but he constantly bothering me about my gym bag so I picked my bag up and set it on the bench that I was using then he told me I can't put it on the beach either, I told Luke you just said not the floor then he stated Oh everything is considered the gym Floor So I started video recording what he was saying to me because at this point you are harassing me and being racist towards me. Then I asked him I can't have my gym bag next to me but Planet Fitness allows individuals to have their coats & jackets on the workout machine while they are working out he told me YES. I stated that it does not make any sense and it's not safe. I have pictures & Videos for Proof. And he also told me that if I have my gym bag on the floor next to me that I will be banned from Planet Fitness All on Video!

Life Time - Welcome to the Club

Life Time

(28 reviews)

There's no justification for the continued increases in pricing. Continued maintenance issues, spa…read moreis down, toilets don't work, and there's times when leaks are happening in the middle of equipment on floor 2! It feels that the members are paying for more maintenance vs increased services or equipment... I've spoken to regional leaders and even Tim, and yet have they been able to articulate the WHY behind the increase that increases the experience of the member. It's always maintenance related... "As part of our ongoing commitment to a premium membership experience, effective May 1, 2026, your monthly dues will change from $409 to $429 (plus tax, if applicable). We look forward to continuing to help you get the most out of your experience with us. Your continued commitment to Life Time is truly appreciated. If you have any questions, please don't hesitate to reach out to me directly. In health, Tim Kersten"

I invited a friend to this Life Time Fitness location expecting a high-end experience, but…read moreunfortunately it turned into a very disappointing situation. His belongings were stolen from the men's locker room, and we immediately filed a police report. After over a month of no communication, management finally reached out saying they "might" have a suspect. About a week later, we were told the bag had suddenly reappeared in the locker room after a nightly check--which raises serious concerns. When we retrieved the items, cash ($300) and a YSL cologne were missing. There are too many inconsistencies, and the situation feels poorly handled and unprofessional. What's more concerning is the lack of accountability--calls to the GM have gone unanswered, and no effort has been made to offer compensation or reassurance. For a facility that markets itself as luxury, this experience fell far below expectations. I've also since heard of similar incidents happening in the men's locker room, which is alarming.

The Rough House - healthtrainers - Updated May 2026

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