Do not come here if you are in a rush if you need to get something from the photo department…read more I stood there for 5 minutes while the person behind the counter was trying to figure something out. Meanwhile the cashier in the front refused to help me until a man found some candy and then slipped in line ahead of me. I'm not sure if he was her friend or what, but she knew I was already waiting. The cosmetics counter person seems to be the only person who really knows her job.

Such a disappointing pharmacy. Prime location and could be so successful, yet the pharmacy can't…read moreseem to handle the volume that goes through. There is always a long wait, prescriptions are rarely ready for pick up, even after hours of wait time. There seems to be a disconnect between the pharmacy, doctor's offices, and insurance. Always a confusion. I also don't understand why the pharmacy shuts down for lunch break. There should ALWAYS be someone working. What about those of us who have to pick up on OUR lunch breaks? Our family will no longer go to this store. It seems as if corporate needs to send some help and figure out how to make it run better. Store #10406 2480 E HOUGHTON AVE, West Branch, MI 48661

Christina is such a professional it's crazy! She never lets emotions get in the way of being a…read moreprofessional. Every other person that works there is terrible. You can really tell they have lived in west branch there whole life . Christina I hope you see this an know that even though you are not my doctor an only fill my medicine, you have truly inspired me to be a better person in the work place . When know one in west branch showed me an my family any decency you strieved to be a good human being. 5 stars for Christina negative stars for everyone else

After a waiting longer than the second coming of Christ at W*l M*rt, the kind staff of rite aid was…read moremore than willing to accept my transfer. I appreciate your awesome customer service, and it's refreshing to see a big company like you valuing your customers time. The real kicker is, my prescription cost is LESS with you! In fact, I saved enough to walk out with 2 pints of quality gelato that happens to be on sale this week. Kudos to you Rite Aid! You win!

I have always had good experiences with Rite Aid. This visit did not disappoint. I needed some…read moremedication, and the pharmacist had everything ready for me. They called me in advance to let me know when to come. The visit was smooth and painless, just what I expect.

At the moment (January 2, 2022) their appointments for drive-thru COVID testing are wide open,…read morehowever I was warned that the results may take as long as 7-10 days. You swab your own nose with instruction from the tech. Make sure you pull into the lane closest to the building; COVID tests may not be sent through pneumatic tubes.

The front end and pharmacy staff are such great people! They make sure to take the time to ensure…read morethat they get to know their customers and do everything they can to make sure their customers leave with exactly what they want and very happy!

This is my go to pharmacy because the service is very friendly, the store is clean, and they have…read moreso many things other than medication and health products. They have a toy section, decorations, drinks, food, art, and lots more. They also have a drive through for picking up medicine.

Food was good, didn't get what I ordered but that's besides the point. The manager was not the…read morepleasant and her personality was pretty shitty.

I know it's funny to say this about a gas station but... Coming here is the best!…read more It's big/spacious so you don't feel you're shoulder to shoulder with a stranger just to pay for gas. It's clean, which is obviously more difficult to maintain when it's larger but somehow they manage to keep it tidy, including the bathrooms There are so many goodies inside! From Mackinac Island fudge, to F'real milkshake/smoothie machine, to ice cream (which was our main purpose for the visit) This is one of those places where the smallest ice cream is 3 scoops of deliciousness. What I really appreciated was the courtesy of the employee who put on the first scoop and asked if I wanted the other 2 scoops, since it was for my child. I appreciated the kindness of the staff and they all seemed to be in good spirits during our visit. Anyway, I quickly agreed, knowing full well she would be sharing with me. The "Pothole" ice cream was heavenly and I think the generous portions make it taste better. It's really affordable too. I think $1.99 for the small? Regardless, it was with it for the memories. But I'll probably be returning more frequently next summer.

The service has always been fast. And they make time to get to know their patients. I also feel…read morelike I could never go to another pharmacy even if the hours aren't always convenient. Knowing they always have my medicine within a day and knowing I don't have to wait in line for 2hours makes it all worth it.

Michelle, the pharmacist at the Medicine Shoppe went out of her way to help me find accommodations…read moreand other necessities in the Graying area. Kudos to Michelle. Thank you for being so nice to a passing stranger.

Card readers don't work inside or outside, fix your gas pumps and clean the place up.....read more

Rude woman behind the counter refused to give me an empty cup without charging me for it. wanted to…read moregive my dog some water.

Everyone who works there is great. When I walk in they already know my name. If I run out of my…read moremedication before the refill date they will refill and make sure I get by. Great pharmacy.

From the owner: This pharmacy was established to treat the customer better, faster, and more reliably than a big…read morebusiness can. We've recently improved our receiving and processing technology and are able to provide faster service for everyone.

Automatic answering service will not allow you to talk to pharmacy. A human would have been able to…read morehelp me in seconds. Have to leave a message for them to call back. Never happened.

I went to this CVS store on my lunch to pick up a prescription and was turned away because it was…read more1:30, their lunch time and I was to come back later. As I was the only one in line, I left the store wondering why one of the 2 employees at the pharmacy couldn't have gotten my prescription for me while they staggered their lunch by a couple of minutes. Paul Reid