I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Very attentive and detailed. I didn't think they would be able to help with my ring repair but they…read moredid.

Cathy is an absolute professional. I have been dealing with her for many years for my jewelry…read moreneeds. She is so knowledgeable and helpful. She has the best can do attitude to make the customer happy A true model of what all you should have in an top employee. You are beyond lucky to have her on your staff. Leslie Dogan

I have had several jewelry repairs done at this location - I love David Yurman and they have a very…read morenice collection. Always stellar customer service.

Huge thank you to Matthew at Gold and Diamonds for helping me get a stuck ring off my finger. It…read morehad been on for almost 7 days, and with the snowstorm, I wasn't able to take care of it sooner. Matthew was patient, professional, and made the whole process quick and stress-free. I truly appreciate the care and kindness. I would highly recommend if you ever need help in a situation like I was.

Professional and helpful. I had a gold chain necklace that I wanted to determine whether it was…read moresolid gold, gold plated, or fake. I first went to another jeweler in the same mall but they directed me to Gold N Diamonds. Once there, they promptly did the assessment and gave me a verbal estimate of the value even though the store was already busy with other customers. They didn't charge for the service since I wasn't asking for a formal certificate of authenticity.

Walked in for battery replacement. They glanced at my watch and said I needed a special tool to…read moreremove the back and I needed to send it out. I went home and removed it with a knife. #laughable.

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.

This venue has been carrying on quality business for at least 33 years that I know of…read more The jewelry is very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Outstanding Service. Had my watch ready to go in minutes. Extremely friendly and helpful, and…read morepersonable. Hooked me up with sizing got my watch to wear it needs to be. We need to support local, independent business.

This is where babe got my engagement ring, and we have since been back to get bands. We're still…read morewaiting on his band because it has to be custom-made. But we should be going to pick up mine today actually. He said when he went the lady he spoke with was nice and helped him find exactly what he was looking for as he described it. She gave him a special piece in case the ring was too big for my finger which came in handy during our vacation proposal in New Zealand. Since being back we interacted with another member of the team and she is absolutely darling! I'll have to get her name and update the review. She just always has a smile and is full of positivity and life every time we go in making our time there just so fun filled and exciting! The value and quality of the jewelry is absolutely amazing. I am enamored with my engagement ring and I think my fiancé did a superb job!

Staff at Bowie Town Center are very professional and pleasant. It was a joy shopping there for a…read morebracelet for my daughter's birthday.

Outstanding craftmanship! Had several pieces of jewelry repaired and they are better than new…read more Learned that James used to do repairs for Tiffany and Co. Also sold scrap gold and silver. Excellent prices and service in all respects. They can do what other jewelers can't, a real treasure here in Annapolis.

Disappointed- yes my fault for not reading the fine print in returns - you can't return anything -…read moreonly if you bought it for someone not there! I wasn't happy with what I bought - as beautiful as they were and when both of them at the store told me, in front of my friend that I was there with, that I could have store credit - when I came back within the 10 days I was told by both who told me this in front of someone that they never said that! Way to get someone's return business. When she returned and mentioned they lied to her and said they never said that and she witnessed them telling me this! Letting me pick out something of equal or more value (which what I chose was going to cost another $40) is good customer service but being basically lied to my face by telling me they never said it to me and then telling my friend that she never heard them tell me is the worse customer service I have ever come across. Now I'm out $145 for jewelry that isn't comfortable to wear (yet pretty) and they lost a customer and I will not be referring anyone anymore! As a matter of fact I call a few people that love jewlery and told them to forgot what I told them about Annapolis Jewelers! They were appalled at the fact they would rather lose customers instead of exchanging within a ten day period, and one friend was in the business years ago and was shocked. Up to you - basically if you buy it for yourself - wear it couple days, doesn't feel right - you're stuck with it! Buy it for a friend they'll refund or exchange. Sad.

They had a 14kt YG Figaro chain listed on ebay when I called in to inquire size wt specifications…read moreIt wasnt the accurate size.. when I ask if it was real gold? I get a text message back saying It's real gold. If you don't want to purchase that's fine. It'll sell here in my store for over $2000. When I tried calling in she picked up and left it unanswered when I called again some one else answered and I left a message. I never got a call back Michelle is or was her name my next question is it wrong for me to ask questions? She later changed the size on ebay 9.5mm to 9.0mm

I brought my watch to this establishment for a battery replacement and left with a broken limited…read moreedition Gucci watch. The Caucasian lady working there displayed extremely poor customer service; she was rude and never apologized for the experience I had. Additionally, she insulted me by implying there were cameras in the store because I refused to sign anything to retrieve my watch.

Excellent customer service. Bought in several repairs. There very quick straight to business and…read morevery understanding to all my jewelry needs. There prices were alot lower compared to everyone else's in the region. While I was waiting, I had decided to purchase this beautiful chain for a excellent deal.

I am glad that I found this local gem. I had a bracelet repaired and I look forward to taking…read moreadditional items there.

They are genuinely amazing people! Extraordinarily helpful and knowledgeable, as well as being…read morecommitted to the community.

Amazing jeweler! Went in to get my necklace fixed and was done in 5 minutes! Such a beautiful store…read moreand amazing selection. Definitely will be my go to jewelry store.