They have always been amazing for all my needs. Caring to the customer and finding exactly what…read more you are in search of.

Very polite and friendly, price wasn't expensive for repair. Would definitely come back again for…read moreother watch needs.

Disappointed yesterday. My concerns about my heirloom ring repair gone wrong were met with…read moregaslighting, arrogance, defensiveness and condescension from the owner and more than a tinge of hostility from the jeweler repair man. The implication that they did me big favor in repairing my heirloom ring when in fact they got the sizing completely wrong having measured and sized me at a 9 and 1/4 at drop off and the jewelry repair man ignored everything and gave me a size 10 ring at pick up!!. I was gracious despite the error and waited patiently (time is money ) while it was resized again not knowing the smoothe new shank being resized would leave me with CLEARLY visible bumps and bruises. Instead of helpful and remorseful the jewelry repair man was immediately argumentative and despite efforts to quell the tension I was continually met with claims by the owner she couldn't even see the OBVIOUS DIVOTS and lack of smootheness with her magnifying glass. (TOTAL GASLIGHT My clever college age daughter aptly summarized in the car on the way home.) Dripping with condescension the owner reminded me that it was a 100 year old ring (70 years actually and what does that have to do with clear visible marks on a BRAND NEW shank?) Why did your guy not size the ring correctly the first time? I said none of this by the way. I was polite and merely tried to show them the imperfections that resulted from the (SECOND) repair caused by their sizing error! The owner also reminded me she mixed in the old gold from the original ring with the new gold ( umm so? We discussed this in advance ??) and.she reminded that 14 karat gold had been added to the lesser quality 10k Gold of the original Ring .Uhhhh again Sooooo? Again, these are all the details we discussed for the contract to resize and repair the original ring. So how does this address my issue of holes and lack of smootheness in the ring after Brandt's employee got my ring size completely wrong, dand then the REPAIR TO THE REPAIR caused lasting damage? I didn't come in there angry. I came in there just to discuss the matter and show them the issues hoping they would say " oh we are SORRY and lets just smoothe them out for you. " I lost out on a brand new shiny shank (and some gold). So exactly how is this my fault? No we're so sorry let's take a look and see what we can do? Nope. ZERO ACCOUNTABILITY. !!! This is the part where I contact my credit card company to reverse the charge. BUT NO I wont. Just maybe me not reversing the charge will save the next customer the trouble and the condescending owner will make jewelry repairman read the directions and do his job. I wont.let them blame me for seeking a freebie instead. Nope I won't give them that to fall back on. The owner's arrogance and condenscion are not going to change. I know her type so I defintely can't make it about the money. It won't penetrate. I can afford it. I concluded the debacle like a school teacher to a child who did something naughty. I had to articulate it for her to get the owner to admit the imperfections (divots and rough edges) happened as a part of the 2nd resize. "It wont compromise the ring I said, will it?" No she said and off she departed to the back office. How embarrassing. I didn't leave tail between my legs. She did. It was pathetic. She didn't even know I played her to get her to admit. My Ivy league Masters degree in mental health helped me manage her bad behavior in the face of which my daughter witnessed me conduct myself with decorum, and respect despite not receiving the same in return. Look at the ring in the pic. What would you do? I am out 200 dollars . Also, I am out time (which is money) waiting for resize when it wasn't done correctly. ZERO ACCOUNTABILITY CF.Brandt. ! Suffice it to say I won't be revisiting CF Brandt Jewelers again. I suggest you stay away as well.

They had a 14kt YG Figaro chain listed on ebay when I called in to inquire size wt specifications…read moreIt wasnt the accurate size.. when I ask if it was real gold? I get a text message back saying It's real gold. If you don't want to purchase that's fine. It'll sell here in my store for over $2000. When I tried calling in she picked up and left it unanswered when I called again some one else answered and I left a message. I never got a call back Michelle is or was her name my next question is it wrong for me to ask questions? She later changed the size on ebay 9.5mm to 9.0mm

From the moment I walked in, I was greeted with sincere kindness by who appeared to be the owner or…read moremanager. Her tone and disposition immediately resonated with me. I came in to replace the batteries in a watch or two, yet she treated my request with the same enthusiasm as if I had said, "Show me your most expensive diamond!" When I returned with the watches, another incredibly helpful sales associate, Lexi, took them right away, clearly explained the cost, which was extremely affordable given the watch types, and she set expectations with ease and professionalism. Less than 10 or 15 minutes later, a gentleman emerged with my watches in hand, fully operable and ready to go. Wow. Exceptional service. Fair pricing. Genuine people. Is this 1982 again? Long story short, I've found a new go to option for my jewelry needs, and it's right in my own backyard. Recommendation Level: Absolutely.

Met several of the employees when coming in to view their collection and services. Not only were…read morethey all very kind and informative. They also offered further insight and custom options for all kinds of jewelry and even have gold dipped roses! Such a unique store and a true gem in Waldorf.

Great personal service and great advice. Great value. I love that it's in the neighborhoodread more

I rarely leave negative reviews; however, my recent experience at Riverton Jewelers was…read moredisappointing and warrants sharing. I initially visited the store to have a ring resized. While waiting, I browsed their jewelry and tried on a ring priced at $259.00 (10k gold, per the owner at that time). I liked the ring but decided to think it over. Two days later, I returned to the store ready to purchase. I tried on the same ring again, confirmed that I wanted it, and stated that I was prepared to buy it at the listed price of $259.00, which was still clearly displayed on the tag. At that point, the owner checked her iPad and phone and then told me, "The best I can do is $329.00. The price of gold went up." I questioned how the price could increase by $70 in just two days--especially when the price tag still reflected $259.00 and I had been quoted that same price during my prior visit. I asked if the store would honor the posted price since I was ready to purchase immediately. She refused, stating she would "lose money" and said she would instead send the ring back to the manufacturer. The ring was then tossed aside rather than returned to the display case. In my opinion, this was poor customer service. I was willing and prepared to purchase the ring at the clearly marked price, but I was not comfortable paying an unposted amount that contradicted the displayed price. This experience left a very negative impression. Had this situation been handled differently, they would have earned a loyal customer, as I frequently purchase gold jewelry. Unfortunately, due to how this was handled, I will not be returning.

Ok so initially I was sooo upset and angry…read more How could a business who has been around for so long mess up so badly? I was afraid they would not take responsibility and because I spent a lot of money just to have my ring resized I didn't have much confidence. My husband was more upset than me because he got my ring back for Valentine's Day as a surprise. He was speechless when I showed him the missing diamonds and came with me to the store to see what they could do. The girl at the counter initially told my husband not to worry they would not charge to fix it. He was shocked she even said something like this. So we waited while she took the ring back to the manager. Here's where my faith in humanity changed. The manager Mika came out and introduced herself. She apologized profusely telling us the Business didn't stand up to their standards and how they dropped the ball and accepted all responsibility. The Diamonds were found in the Sonic cleaning machine and they would take the ring and have it repaired and thoroughly check everything to make sure the other diamonds were intact and this didn't happen again. Today I got my ring back and it is in perfect condition. Mika really went over and above to Make sure we knew that they did care and wanted us to be return customers. I am a tough customer, but knowing that they cared and really wanted us to know how sorry they were really made me say that I can trust this business and accept their apologies

Attended their annual traveling estate sale. Fun atmosphere surrounded by vintage bling! Surprised…read moremyself by purchasing a puzzle ring with Will's assistance. Low pressure - truly just surrounded by happy employees! Went back to pick up the ring post-sizing and you could not tell where the old gold ended and the new gold began. Truly beautiful craftsmanship. Since it was a traveling estate sale they had run out of swag giveaways (plink, plink), but surprised me with the beautiful Maison Scarlett jewelry box transferred from another location. Manager Mika is phenomenal, no wonder they are all so joyful!

Took my man's watch and put a battery in it right away. The price seemed reasonable at $35read more

I had used CJ Watch Repair previously for a battery change and cleaning and gave them a good…read morereview, and through their form. NOW -Rating them poorly and as an unscrupulous business, because they did not fulfill the $15.00 off that they (as of this date-11/28/22) have on their website to refund $15.00 off for a review and repair. Spent almost $100.00 and they denied it was their website even though their address is clearly shown and then said they wouldn't honor it because it was a Covid promotion. Told me that now, they have a loyalty card to get $15.00 off. Bait and Switch!!

Always has the best prices and will negotiate within reason. I have always found really great deals…read moreand quality items.

Don't understand the hype- I stopped by for a loan - Tag Hauser Watch (new with papers) Breitling…read moreWatch with papers, diamond rings 3.25carat ttw. gentleman told me they couldn't determine a value they're too high end ‍ then I saw Van sneakers for sale and used LV bags... understood-

I am including pictures of 2 engagement rings. Because my fiancé designed a ring, and I designed…read moreanother, we are in a good position to speak on the quality, patience, care, and professionalism of this team. Both rings are stunning. I was a very particular customer - I needed a slender pear diamond, but not too skinny - I needed a dual tone setting - I needed 3 prongs instead of 5 - and on and on. Every request I made was surpassed. The ring is so beautiful I can't even capture the sparkle in the pictures. Most importantly, this team treated me and my fiancé with the utmost care. I am so thrilled, this is my dream ring. I highly recommend Ron George Jewelers.

I am so sorry to say I had a bad experience here. I truly trusted Mr. George. I had a simple…read morerequest to set an oval shaped lab-grown 1 carat diamond into an engagement ring setting which I supplied. When I picked up the finished ring, The center stone was NOT the stone I supplied. It was definitely a round (hopefully lab-grown diamond) which looks fine, but is NOT the ring as I had imagined. Hopefully I can find another jeweler who can read the lazer inscription on the stone in the engagement setting. I have lost confidence in this store.