They have always been amazing for all my needs. Caring to the customer and finding exactly what…read more you are in search of.

Very polite and friendly, price wasn't expensive for repair. Would definitely come back again for…read moreother watch needs.

I have been a customer at Kripps Jewelers for over 12 years now. They give amazing service and…read morethey are a very experienced jeweler! I used them myself in the past after inheriting a number of pieces and they made me several lovely updated pieces, using the stones I had. Now it's my son's turn - he is getting engaged and I took him to see Vin so we could talk about the rings his girlfriend inherited and about turning them into an engagement ring and later the wedding bands. The whole family who runs this place is fantastic to work with! They gave my son honest feedback about what would be the best option about doing custom work versus fitting the gems into a ready-made setting. They made it affordable with some financing, and all in all, it was a great experience, just as I knew it would be! And she said YES!!! The fiancee loves her ring and can't wait for the wedding day and to get the wedding bands. Thanks Vin and Family! Debi and son Mark

Have walked by this place several times. I recently had a necklace break and I decided to stop in…read moreto see if they could fix it. The woman who greeted me handed it to the jeweler on site and gave me a price of $80 to fix it. That seemed exorbitant and so I decided to shop around for the fix. I literally drove 2 miles and got the necklace fixed for $35. This small interaction is really all I need to know I won't be going back. I'm all for businesses making money but this is just gross. Do not recommend, unless you're into getting fleeced. Because I can't give it a zero, the business got a 1.

From the moment I walked in, I was greeted with sincere kindness by who appeared to be the owner or…read moremanager. Her tone and disposition immediately resonated with me. I came in to replace the batteries in a watch or two, yet she treated my request with the same enthusiasm as if I had said, "Show me your most expensive diamond!" When I returned with the watches, another incredibly helpful sales associate, Lexi, took them right away, clearly explained the cost, which was extremely affordable given the watch types, and she set expectations with ease and professionalism. Less than 10 or 15 minutes later, a gentleman emerged with my watches in hand, fully operable and ready to go. Wow. Exceptional service. Fair pricing. Genuine people. Is this 1982 again? Long story short, I've found a new go to option for my jewelry needs, and it's right in my own backyard. Recommendation Level: Absolutely.

Met several of the employees when coming in to view their collection and services. Not only were…read morethey all very kind and informative. They also offered further insight and custom options for all kinds of jewelry and even have gold dipped roses! Such a unique store and a true gem in Waldorf.

A truly divine shopping experience…read more Michael and Beverly are truly some of the kindest, most genuine people I've ever encountered anywhere and I'm so grateful that I found them and their lovely jewelry store. I'm not a big fan of commercial jewelers. I prefer the personal touch that comes with having a family jeweler... a small business that takes the time to get to know you, get to know your preferences, and tailors recommendations to your specific wants and needs. People who stand behind their work, care about their craftsmanship, and do what it takes to get and keep your business. About 2 months ago my favorite strand of pearls broke unexpectedly. For those same 2 months I had been debating if I wanted to go back to my previous jeweler to get them fixed, even though it would be a considerable drive to get to his shop... and given some recent concerns about the quality of his work. Instead, I chose to look up jewelers in other areas that were a considerably shorter drive for me. I found Golden Scripts and was delighted to see how highly rated they were on both Google and Yelp, so I gave them a call and asked if they restrung pearls. Michael was very polite as he informed me that they did, and I told him I would be by later that afternoon. I went straight from work to the jewelry store and made it before they closed. Beverly greeted me at the door and somehow she knew I was the person that called earlier that day. She said she that they were waiting for me and were hoping I would make it in time. As Beverly collected my broken strand of pearls, Michael noticed my sorority letters and showed me some of the custom pieces he created for members of my organization. He also informed me that the store was having an end-of-summer sale and that many of the pieces in the store (including gold, diamonds and other precious stones) were being sold at deep discounts to make way for new fall and winter pieces. I didn't even know people had seasonal jewelry, so they definitely put me on to something. Lol! I took a look around the shop and noticed piece after gorgeous piece.... Many of which were crafted by Michael himself. What really got my attention were the rubies he sold in THE richest shade of red I have ever seen. I shared with him that although ruby is my birthstone, I've never purchased one for myself because all of the rubies I've ever seen are different shades of dark pink, fruit punch, magenta, or colors of that nature but that I had never seen rubies of such a high quality and pure color red. He showed me a few more of the ruby pieces he created, but I found a particularly stunning ruby bracelet hidden in one of the cases. From the moment I put it on, I knew I had to have it. I purchased the bracelet, but noticed a small defect in one of the stones. I mentioned to Michael that I wanted to wear it to an upcoming sorority event that weekend. He took the bracelet, identified which stone had the flaw, and guaranteed me that he would have it back to me in time for my event. As I continued to shop, I noticed a diamond tennis bracelet with containing a set of some of the clearest diamonds I've ever seen assembled on a piece of jewelry. The design was simplistic but elegant and (bonus!) the stones were set in a way that kept the prongs from snagging the wearer's clothing. I tried on a few other bracelets that had more complex and interesting designs and noticed that they too were crafted to not snag the wearers clothes. I really appreciate that level of detail because there's nothing worse than having a beloved piece of jewelry that is an ever-present detriment to your wardrobe. Beautifully and skillfully crafted jewelry aside, it was really the shopping environment that made this such a great experience for me. I was allowed to shop freely, not followed or watched suspiciously, and I didn't feel pressured to buy anything. I learned later that in addition to owning this shop, the two shop owners also co-pastor a church together and you can really feel their witness by the kindness and courtesy that they display to their customers. This store in a gem (no pun intended) in the community and I'm so grateful that small businesses like this one still exist.

I'm so pleased with everything. My jewelry look brand new!!! The experience was absolutely…read morewonderful from the point of entry to exit.... My new jeweler for sure!!! Thanks a million!

Came to the mall to get two watch batteries replaced and links taken out (and rearranged to my…read morepreference) on a third watch today. The first place I stopped was a watch repair kiosk at the top of the Burlington escalator. DO NOT GO THERE. He tried to charge $9 and $7 for the battery replacements and $20 for taking out links and rearranging the links, claiming it would be $10 to take them out but rearranging would make it 4x the work.... he said MAYBE he could rearrange them but didn't think it was possible and he would "try"....ummm...no thanks Harry at the watch Store, not kiosk, just across refereed me to Royal Jewelry to his watch guy in the center kiosk aisle. I paid just $22 for everything and it was all done perfectly in just 15 minutes as he promised. Great, fast, friendly service at very reasonable prices! Would definitely recommend!

I got a 30' Gucci chain made today! It's gorgeous!…read moreThe boss is always so nice. Highly recommend,

Carmen provided excellent and professional A class service! They have very reasonable prices for…read morewatch repair and accessories. They also have many different quality jewelry items. I strongly recommend their business.

After bringing watches in and having some minor repairs done. Brought a ring with parve diamonds on…read morea crescent. They kept it for 2 months. Carmen sales person kept giving me excused and when I tried to get more info on when the ring would be ready she got into an argument with me very disrespectfully. When the ring was finally finished it was the wrong size I had to return again for it. Overall experience was horrible bad customer service. Would never recommend this business because they lack transparency and accountability. ​

They are very nice but Expensive for engraving but the only people I could find still doing…read moreengraving near DC.

Very nice and polite staff. Timely appointment. Finished when they said it would be . Price…read moreexactly as quoted . They cleaned the piece and warranties it for 1 year . Repair is not perfect due to the size of the links in the chain but no one has noticed it except me , lol. Would recommend and use again. Update - 1 week in- chain is holding up fine !

Alicia was great with helping me. I needed help with my nose ring and she was very accommodating, I…read morewill be back!

I went back to Allure and they took really good care of me by exchanging a more pricey item without…read morecharging the difference. I will definitely go back to do more business.