So so so nice! Fixed my boyfriend's watch in 5 minutes and explained to me how to adjust time…read more Couldn't have been better!

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

I was writing my review for Ballston Mall (which sucks) and realized I should do a review for…read moreExpress Jewelers. I really like this place. I have used it for several watch battery replacements as well as to have the band on my Wenger tightened. But don't that the name fool you. They are not express unless that is what you need. When you need or want them to take their time they will. You see this is the place my now hubby learned about rings and designs and got comfortable making a decision. They were nice and helpful, he learned a lot and in the end felt good about his decisions. They were never pushy. They helped us find designs we liked and that messed well with our personalities and preferences. I hope they continue to exist for a long long time, after all we plan to get anniversary rings. Good place for guys to learn about engagement rings.

Love the new store! Definitely a step up from the old Ballston location…read more I've been buying from Raul & Donald for years, and they are simply the best. Honest, professional, and personable. They have handled pretty much everything I've needed. New items, custom work, engraving, repairs.

A little late of a review, but better late than never! My fiancé and I had the best experience…read moredesigning my engagement ring here. Amazing attention to detail, and happy to work closely with us to make sure we got exactly what we wanted. It was really great to see a 3D model to know exactly what we were looking at throughout the process. Very transparent about pricing and upfront about what types of things are or are not feasible that we were looking for in a ring. Highly, highly recommend for engagement and wedding rings!

We had an incredible experience working with Kavish after being recommended Pave Jewelers by a…read moreclose friend. We knew absolutely nothing about engagement rings when we started looking, but Kavish walked us through the whole experience - from educating us on different metals and ring styles to finding the perfect stone to customizing and designing my dream ring. In addition to being extremely knowledgable, Kavish genuinely cares about each of his clients. We came back to design my wedding band as well and couldn't be happier!

I just needed one link added to a necklace to reconnect it and they quoted me $30. I figured since…read morethe link was so small maybe they just needed to charge a little more than other prices I have seen quoted for this place. When I came back to pick it up, the link they put in was not the same size as the other links on the necklace, which is noticeable because it sits on the front of my neck and also they didn't take out a small knot in the chain. I would've hoped for that price they could have done that. I asked the person checking out if they could try to do that and she couldn't figure it out. So now I'm out $30 with a mismatched necklace with a knot in it. They were done in about an hour.

We had our engagement and wedding rings designed and made here. Outstanding work. And they help us…read moremaintain the rings by cleaning and inspecting them every 6 months or so. Quality!

If I could give them zero stars I would. The dresses here are not my style but that was ok, they…read moreare someone else's style and that is fine. However, I came here looking for a dress for my mom for my wedding and she tried on dresses anyway because we were there and had an appointment. we worked with Annick and I cannot stress enough how much I do not recommend working with her. I showed her other dresses we had ordered for my mom from other places to get an idea of what we were looking at and she insulted the dresses. I was more than polite and open to options even though i did not like anything up until this point but it was so unacceptable how she spoke to me. I nicely expressed over and over that I did not like options she was and it was as if she could not accept that my style is not the same as hers. Insulting what I had chosen from other places was over the line.

I had a wonderful experience at Crystal Boutique--an outstanding full service boutique with staff…read morethat know their business well. Going there saved me a great deal of time and made the shopping experience fun and relaxing. I visited Crystal Boutique, traveling from my home a 2-hour flight away. I am a hard-to-fit petite person and was searching for a special-occasion outfit and clothes for an overseas trip. I really hit the jackpot. Joel and Annick are treasures--warm, welcoming and kind. They found many things for me to try on and stayed with me every moment during my visit, showing me a variety of styles with different price points to consider. The other friendly staff, including Christie, also had insightful and helpful ideas. I found everything I had hoped to purchase and more and returned home thrilled with all that I bought.

Rude! I miss Tourneau and the customer service there. The management does not care about customers…read morethey care about selling another watch. I had bought many watches from them, there will never be another one.

Honored to be review #1! Had a great time meeting and discussing watches with Marianna. She is…read moreclearly very knowledgeable when it comes to the different pieces and their movements despite only recently starting here, and made me feel very welcome there. I've since also referred one of my friends to book an appointment. I was looking to re-establish a relationship after my original Bucherer AD had closed and the experience left me feeling like I'd be in good hands.

Got my fiances wedding band here. Staff was kind and helpful. Value was great compared to some…read moreother diamond stores we visited. Wish the discount could have been better but it's fine. Not a huge selection but had the unique ring style he liked.

Worst place to get your engagement rings, they never call you when they receive the jewelry you…read morehave to call every time. The rings are very beautiful it's just the service and waiting. Waited for 2 weeks when they said it would be delivered in a week. They only persuade you to get the jewelry (obviously their job for commission) and next day they treat you differently just because they got you on the hook to get something off the store. Never again and still waiting on my engagement rings.

My mother and I shared a special bond. She was my best friend, travel buddy and go to person. When…read moreshe passed away last year, the loss for me was profound. Jewelry was always one of our love languages. I asked Market Street Diamonds to make a bracelet for me to wear everyday of some of the gold gifts she had given me over the years. Working with them to make this piece was incredibly special to me. Eva my associate was kind, knowledgeable, thoughtful and attentive. Dino designed my bracelet and did adjustments based on my needs. I picked up my bracelet yesterday and I was thrilled, it looks exactly like Dino's design!! It's exactly what I asked for and a piece I will wear everyday and remember birthday, Christmas, and just because gifts from my mother. I can't thank the team at Market Street enough for making my vision come to life and giving me a piece of truly meaningful jewelry. The process was surprisingly very easy from first consultation and cad fitting to picking up my finished bracelet.

A $500 non-refundable deposit to LOOK at a diamond should tell you everything you need about this…read moreplace. I was on the hunt for a lab grown diamond but happened to see a natural diamond I really liked. I emailed to make an appointment to see this diamond in person, and they responded that natural diamonds require a non-refundable deposit of $500 to VIEW EACH diamond. Not to buy, not to place on hold, just to look at. I would understand if they wanted a refundable deposit to make sure I showed up for the appointment or a smaller fee of $50 for shipping/insurance but $500? I asked for clarification on why this amount was so high, and I was met with an avoidant non-answer (see photos of the email chain). I wanted a lab grown diamond, which for them, would not require deposit to view. But, this experience raises red flags that I don't want to do business with them, lab grown or natural. I felt it necessary to leave a review for the community to be aware.

Great experience with Tiny Jewel Box from start to finish. I brought my Cartier Santos in for…read moreservice and Charlie was incredibly helpful in store. Steven also kept me updated throughout the process and made everything easy and straightforward. Cartier ultimately completed the service at no charge, which was a great surprise. The communication and customer service throughout the entire process were excellent. I really appreciated how well I was taken care of and will definitely be back. Highly recommend Tiny Jewel Box, and a special thank you to Charlie and Steven!

I would like to recognize Mark for providing exceptional customer service while helping my wife get…read moreher Rolex serviced. From the moment we dropped it off Mark kept us informed with consistent updates throughout the entire process, giving us complete confidence that everything was being handled with care. His professionalism, communication, and attention to detail made what could have been a stressful experience completely seamless. It's rare to find someone so dedicated to ensuring customers feel valued every step of the way. This store has provided one of the best customer service experiences I've ever had. Between the knowledgeable staff and the genuine care they show their customers, I wouldn't hesitate to recommend this location to anyone. Thank you, Mark, for your impeccable service and for making this such a positive experience.

Lideya provided a consult for repair work and was so honest, professional and no-nonsense. Was not…read morein the market for a new piece of jewelry but after the initial experience, when that time comes Alexandria & Company will be at the very top of the list. Their space is gorgeous. They operate by appointment only so you will receive personalized service and will not be rushed or pressured. I love that they offer a mix of classic and modern jewelry. And, the shop dog is so very sweet but he won't bother you if you don't want to be bothered :) I highly recommend working with this wonderful business.

I'd heard good things about Alx&Co's personalized engagement rings, and I was not disappointed!…read moreAntra did a fantastic job walking us through the design process, teaching us about the diamonds in our ring, and making sure the final product was exactly what we wanted. She helped my fiancé and I feel confident in buying this very special piece of jewelry. I absolutely love my ring! I've gotten so many compliments on it. I would highly highly recommend Alx&Co to any couples looking for a special and customized engagement ring!!!