If I could give them zero stars I would. The dresses here are not my style but that was ok, they are someone else's style and that is fine. However, I came here looking for a dress for my mom for my wedding and she tried on dresses anyway because we were there and had an appointment. we worked with Annick and I cannot stress enough how much I do not recommend working with her. I showed her other dresses we had ordered for my mom from other places to get an idea of what we were looking at and she insulted the dresses. I was more than polite and open to options even though i did not like anything up until this point but it was so unacceptable how she spoke to me. I nicely expressed over and over that I did not like options she was and it was as if she could not accept that my style is not the same as hers. Insulting what I had chosen from other places was over the line. read more

I had a wonderful experience at Crystal Boutique--an outstanding full service boutique with staff that know their business well. Going there saved me a great deal of time and made the shopping experience fun and relaxing. I visited Crystal Boutique, traveling from my home a 2-hour flight away. I am a hard-to-fit petite person and was searching for a special-occasion outfit and clothes for an overseas trip. I really hit the jackpot. Joel and Annick are treasures--warm, welcoming and kind. They found many things for me to try on and stayed with me every moment during my visit, showing me a variety of styles with different price points to consider. The other friendly staff, including Christie, also had insightful and helpful ideas. I found everything I had hoped to purchase and more and returned home thrilled with all that I bought. read more

There is nothing like this boutique with carefully curated gowns. Annick was truly amazing. If you need an evening dress, this is THE place to go. read more

Great shop with a wide variety of styles and price points to fit every occasion. Well worth a visit . Mary read more

One of our friends (in her 90's) wanted us to take her shopping for a new ball gown. She saw an ad in the Washington Post for Crystal Boutique, Crystal City Virginia that specialized in evening wear. We were a bit skeptical of the location so offered to check it out in advance. I am so glad we did. It turned out to be a great store for evening wear, ball gowns, wedding dresses for guests, and even sportswear. The owner Joel, his wife Amy, and his team are super helpful on every level, and of course, we also needed something to wear to a gala. One lovely outcome was reconnecting with a longtime friend (Annick) from the famous Claire Dratch Boutique days in Chevy Chase. Turns out she works at Crystal Boutique, which speaks volumes about the store's quality and inventory. She and my sister bonded over fashion many years ago, and their reunion was a joyful occasion. Having Annick help sort out what works for wedding dresses and evening wear is a wonderful reminder that exceptional customer service eliminates stress and makes shopping fun, as it should be! Highly recommended you check out this Boutique - it is one of the best customer experiences I have had and the gowns are beautiful. Julie V. read more

Beware the bait and switch of the promised "made just for you". The sales experience was fine, Annick understood what I wanted and suggested that changing just the collar and cuffs on the dress I liked was no big deal, and I paid a premium of $400 to order the dress with the simple changes. But the dress that arrived was shoddily made, way too big above the waist as if it had been made for someone else, and the collar and cuffs not only didn't fit they wrinkled with every touch. Then they charged me hundreds more for the seamstress to repair all, and she wasn't up to the task. read more

Both of my adult children got married in the past 10 months and I needed two special gowns/long dresses for two different types of weddings. I bought both at Crystal Boutique and was extremely pleased with the selection available and the personal attention and service of everyone at the store. Annick worked with me for both wedding outfits--she is truly a pleasure to work with and is an expert in styling an outfit. (I learned she formerly worked at Claire Dratch so that explains her experience in formal wear!) My dresses were stunning but more importantly they were "right" for my body type. I have never received so many compliments. Their seamtress is very good and everyone in the store was helpful. I also needed stylish clothes for a rehearsal dinner and a trip to Greece and Italy prior to the wedding and bought several pieces there. They have everything from jeans to formal wear! All stylish and top quality. I highly recommend Crystal Boutique! Debra B. read more

I am not a person who enjoys shopping for clothes. Normally I head to the closest retail store, buy what I'm looking for in a number of sizes, try them on at home and then return what doesn't fit. I realized that this doesn't work for a truly special occasion so when I needed a dress for my son's wedding I decided to try something new. I have no regrets! From the moment I arrived in the store I was put at ease. Joel listened to my concerns and found the perfect dress for me. The process was fun and I left feeling confident in my choice. Every woman should have the opportunity to shop at Crystal boutique! They have a variety of options from casualware to formals to fit a wide variety of women's bodies. I will definitely be shopping here again! read more

Joel and team are nothing short of fabulous! they took excellent care of me, and my mother in preparation for my daughter's wedding! They also selected gowns that I don't have to worry about seeing and some additional pieces that I can wear for work events. This is a hidden treasure in the DMV area check them out, you won't be disappointed! read more

I decided that for my daughter's wedding I would rise to the occasion and find a gorgeous dress. A friend recommended Crystal Boutique and . . . success! Annick welcomed me warmly, patiently showed me dress after dress trying to gauge my preferences, and when she brought out the Lourdes Chavez gown in stunning French fabric I was smitten. Family and friends couldn't compliment the gown enough. I'd been totally bored by mother-of-the-bride dresses at other retailers. The collection here offers just what this artistically inclined nonconformist wanted. read more

Very pricey, but great quality and service. You can special order almost anything and the service is very personal. Lovely selection of business and casual clothing. read more

I came in worried that I wouldn't have the right outfit for an upcoming event. My worries were quickly settled with the friendly sales associate (I'm so bad with names, sorry!) who grabbed me a few items and showed me to a fitting room. I was done within 5 minutes, and couldn't be happier. Beautiful clothing, for every age group. I was really impressed. I will make sure to "forget to pack an outfit" again next time I'm in DC! read more

My mother loves this store! about once a month I take here there after our lunch. I think she deserves the nice clothes. Hey you only live once, might as well look good in your clothes while we're here. The store owner is a really nice guy too. He bought me a coffee, that's my kind of guy. read more

The store owner was incredibly rude and disrespectful when I attempted to ask him a simple question. It's truly a shame that his level of customer service is so poor because the fashion and other workers there are very nice. Unfortunately, I will not be returning after being insulted by the owner. Not only were his words unkind, but he also questioned my character. Word of advice: provide better service to those that enter your shop. read more

Crystal Boutique is amazing! The service, quality and variety of cloths can not be compared to any other. Joel is the BEST. He knows what looks good on me. I am now set for the upcoming special occassions. read more

Visited today and Joel was absolutely awesome. While I came looking for an outfit for a special event I was open to learn about what they had. Let me tell you they took great care of me and taught me a few things. Item after item was beautiful. I'm a size 16 or 14 W and I have never been to a store where every item looked good and fit my body type. I will be back. Thank you for the great experience. read more

Believe it or not, I have been shopping here since the mid-70's when Naomi Cohen opened the store and I was working in DC. Since then I have lived in 6 different cities, including LA, and I still shop here - by phone, or on trips to DC. Naomi's son, Joel, has continued her tradition of impeccable customer service combined with exquisite taste, style and quality. I love this store and have never found another like it anywhere. read more

Cyrstal Boutique is an absolute gem. Joel and Shirika have a very special eye for the fashon and style that brings out the best in each individual. I absoolutely love the store and cannot wait to shop there again. read more

Crystal Boutique is my go-to clothing store. Stylish, unique business clothes? Check. Just the right top to dress up a pair of jeans? Check. Dress to wear to my daughter's wedding? Check. Accessories to pull the whole outfit together? Check. If you want to experience great customer service, this is the place to go. read more

Wonderful shopping experience at crystal boutique in april 2016. staff beyond knowledgeable and helpful. Professional and full service. I dreaded shopping for an outfit to wear to a gala - at the advice of my sister went to crystal boutique. i actually had FUN. you can definitely get it done here. whatever your need, business, event, casual. read more