Absolutely love living here. It is well maintained and the management is super friendly. We have…read morenever had any issues. It's also a very quiet living space and is close to stores. Which is convenient! I would recommend these apartments to anyone!

Good;Beautiful place, calm, serene and convenient…read more Bad: property manager (Margaret) is a fluke, had an appt last Saturday to see the apartment I applied, qualified and set deposit for. I showed up to a note on her door saying she was in a meeting. I did not receive a phone call to even inform me she would not be available. Dates of move in kept changing, my boyfriend was trying to make sure I wouldn't get screwed over with my first apartment and Margaret told me he was mean and offensive Bc he called her out on her fluctuating move in dates. The Worst: my boyfriend goes in to get paperwork so I can sign on the dotted line and she gives us the news that the residents have decided not to move and to extend their lease 6months. Could this be why she had a last minute mysterious meeting the day I was scheduled to see the apartment? I believe so but to each it's own. She also leaves such a long vm that my phone cuts her off. Her last vm was what sounded to be an apology but also ended " I don't have anything to lose if you decide to be refunded since I have other clients waiting on apartments". How effing rude. My first apartment has been an epic fail and Margaret did not fulfill her role as property manager successfully due to the lack of professionalism.

Jennifer showed us apartments, she was so helpful and nice. We are following up with rental and…read moreshe's helped us there too! The best!

Awesome!!! I really love how fast the repairs were done. I love living here I would definitely…read morerecommend living here.

A good test of any property is how they treat residents after move-out…read more I moved out in May and didn't receive my full refund until four months later - only after filing in small claims court. Alta tried to charge a $165 "general cleaning fee" that wasn't in my lease, recorded the wrong move-out date (costing me hundreds), and issued multiple incorrect statements. The worst part was the silence from Carly and the team, with long gaps in communication unless I followed up repeatedly. Tips for other tenants: * Carefully review your move-out statement. * Cleaning fees must be clearly stated in your lease. * Request itemized receipts for any cleaning or damage deductions. * Double-check your listed move-out date - it affects your prorated refund. * They are legally required to send your refund and documentation within 30 days. * Read RCW 59.18.280 - it outlines your rights as a Washington tenant. * If needed, contact the Washington State Tenants Union - and don't give up. To Alta/Greystar: During my lease, I felt like a valued resident. Afterward, I felt ignored. I made every effort to resolve this directly but had no choice but to go through the courts. Please don't reply with a generic "We're sorry, contact us" - I did, many times. What started as a series of administrative mistakes ended up feeling like a system designed to wear tenants down and discourage them from recovering what they're owed. Based on this experience, I would be very cautious about renting from any Greystar-managed community.

We love living here! Carly, our manager, does an amazing job hosting community events that are fun…read morefor all ages. The apartment is newer and well- maintained, and overall you get great value for what you pay. While we can't control how other residents act- like leaving dog waste or not using the dumpster properly- management has been fair and responsive. Compare to other options in the area, you either get cheaper but rougher places, or pay significantly more for similar apartments or double for luxury. This place strikes the perfect balance between quality, price, and community. Highly recommended!

We've called University Glen home since 2015, so you know they're doing something right!…read moreEverything you could want in terms of location and apartment amenities is available here! Large windows with wide sills for your favorite plants. Well designed layouts that cleverly give both space and privacy to each unit. So many businesses, parks, the library and other places of interest in walking distance. Police and fire a stone's throw away for a sense of safety. The best school district for your kids and the best city in the area. All of this and more are some of the reasons UG is our choice for home and will continue to be. But at the end of the day, a lot of apartments can be quite nice and have much to offer. So what sets UG apart and above and beyond any competition? Without question, our manager, Janet and our maintenance maestro, Rene. I can't think of a more professional, kind, caring, accessible, authentic person than Janet. She is an absolutely amazing person who brings all her skills, imagination, patience, kindness and humor to her job. She feels like family to me! Rene has shown himself to be the best of the best at his job! He assesses things so quickly and he does the work needed with such skill and perfection. But equally important, he is incredibly personable, a true joy to talk with, and someone who makes me feel valued . He's a great new addition to our community. Thank you to Janet and Rene for being the best at what you do and being here at UG. You make a difference and you matter to all of us who live here! To anyone debating about moving here, I urge you to stop in and take a tour. Meet Janet and Rene. The decision to move here will be an easy one!

I have been looking for apartments in Lakewood areas and finally came down to a couple places, I…read moredecided to visit University Glen first. I met with their community manager Melissa Pope, who's very professional and kind. She answered all my questions and concern about the safety in the neighborhood, as well as information regarding rental. They are currently full and have never had safety problem. I really hope to join this lovely community. And will definitely recommend anyone who's looking for a good quality place to live. I will post future report if I got this place.

Me and my wife lived at Ridgedale for almost 4 years. It was awesome all the way through. Galina…read moreand Katherine were always friendly and helpful, maintenance was always responsive and quick. Ridgedale is an awesome community too live and you wouldn't be disappointed. The only reason I'm not giving a five star, they charged me my deposit to replace the carpet and cleaning. They charged me 65.00 just to clean the blinds....I don't blame Galina but I blame Dobler the management company. I assume they push to get as much money as possible. The carpet was bad when we moved in, Management even asked me to replace it before we moved in, but I said no for this exact reason. We have 2 dogs that don't pee on the carpet, they have a pee pad that we put in the corner, so the carpet was not affected by our dogs. So I just felt like I was given the blame because it was easy to do so.

They are quick to ask for your security deposit but slow to return it. It has been more than 45…read moredays, and I haven't sewn it yet.

Im very happy living here. The office staff is so kind and friendly! The apartments are spacious…read moreand it feels like a real home. So many wonderful things to do just right across the street. Whole Foods Market, the library, ice cream shop, pizza and so much more. Plus, if you ever have an emergency the Police station and fire department are right across the street. It's home, and I love it here. Thank you Natalie and Gabriel for always answering any questions. Again, love the office staff! I don't think you will find a better apartment complex in University Place. This is HOME!

The residents were great; however, the front office was pretty rude. The elevator was out for a…read morelegit two months, including when I moved out. When I complained, it was brushed off and I was told, "Well, at least one works." But that one was no where near my apartment, and even it went out for a weekend, leaving us all to use the stairs. Speaking of, the stairs were a complete maze to navigate. It sucked when you were on a high floor. When I moved in, I was told that my counter would be fixed, which was damaged from the previous person. It was never fixed in close to two years. I am a very, VERY clean person and was shocked to get a bill for $405 after spending an entire day of cleaning when moving out. When I asked about this, the office gave great attitude and said that it was because of the oven-range filter and because they had to paint, which was standard. Really? $405? Now I must pay it before I can go to another complex. All in all, the neighbors were great. I still wouldn't recommend this property due to management.

The front desk person seems depressed and while I have compassion for her, it's not inviting to be…read moregiven a tour by someone who seems so unhappy. On top of that, it seemed like I could smell every single thing that everyone was cooking or had cooked while walking through the hallways which doesn't seem to reflect well on ventilation. Won't be moving there any time soon.