I had a hot water issue, and that was the hot water tank was not working. We can all agree no hot…read morewater is a serious issue. I spoke with Alex on the phone; he guided me through an attempt to cajole the thermocouple to start pumping out a serious flame instead of hoping the pilot light will be enough to heat 40 gallons. However, nothing changed, and the pilot light remained lonely and unaffected. Alex came by this morning to give me an estimate on a new tank; while here he turned the knob from the vacation setting to hot -- as I had done countless times -- and to my surprise the tank turned on. I'm convinced Alex has some magical touch. There was some positive mojo going on between the two of them, and the tank came to life. I want to express my gratitude to Alex for transferring his magical touch -- mojo -- to my hot water tank. I also appreciate his fair estimate for a new tank in the future, and finally being such a professional gentleman. I will be using him as my "go-to" in the desert going forward.. It was a positive experience for both me and my hot water tank, and I'm sure it's the tank that's thanking Alex too.

Alexzander was great. He replaced my water heater in my rental condo same day. I then hand him…read morereplace the water heater in my primary residence. Polite, efficient and reasonable.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Jonathan came over and installed my new Smart Thermostat. He knew all the known brand models…read moreavailable and guided me through the phone application, wi-fi and setup process. I thank owner Roy for sending me his best field tech, who is also a Service Manager. We have been using Priority One for many years, and they offer a great value in the desert.

We called to get a new water heater installed that was leaking. Not only was he here the next day…read morebut he did an excellent job. Very meticulous about his work. He also made sure to clean up after himself. Please give him your work. You will not be sorry!

Prompt reasonably priced emergency service. Recommend highly. Will use him in the futureread more

Wes was very responsive, effective, cost efficient, and very friendly! Will definitely call him for…read moreall our plumbing needs and highly recommend!

I have used Wes at Desert Plumbing on a few projects. I trust him & his work. Fair pricing…read more Responds quickly. His company is in my contact info for any future plumbing issues.

I was more than pleased with the service Aldo performed today installing a new kitchen faucet. He…read moreeven helped me pick the best faucet for that kitchen sink. Aldo was very informative and helpful and did a wonderful job. I have used Randal Plumbing in the past and will continue to do so, as well as giving recommendations. Carol Fanelli

Do yourself a favor and keep looking for a different company. Got a quote for some work to be done…read more Guys showed up and said 75% of it didn't need to be replaced, even though one fitting was clearly leaking. Fine, so they fixed 3 of the 10 items listed on the quote and it took an hour and 45 mins. With two people. Two angle stops and a shortened drain. My contractor shows up and asked all the questions you'd expect and says I overpaid and still need another plumber to come back and fix it all. Gave me a new plumber to contact, (who has 30 years experience in the valley)he came over and fixed everything in less than an hour and put together our vanity plumbing for free. Just to be nice. His price was fair and still less than my updated price from these guys. I had to call Randal's multiple times to get someone on the phone to explain why this happened. Excuses. Spend your hard earned money with a company that is straight forward and won't gouge unsuspecting customers.

If you could design the perfect plumber to fix a problem in your home, it would be Daniel with DVS…read morePlumbing. At the end of a ten hour day in the summer heat, he walks in your home with booties because he knows you are neurotic about clean floors. He has a big smile and asks how you are. It takes him ten minutes to realize there is nothing wrong with the garbage disposal...and since he installed it, there is no charge! He is warm, kind and totally professional. If we could clone him, we'd have 2 perfect plumbers! Charlene Williamson Very satisfied customer

Stay away from Daniel and DVS Plumbing. I reached out to him in the middle of September based on…read morehis reviews on yelp. He told me has was able to help with the plumbing portion of a complete bathroom remodel. His only warning was that he was out a couple weeks. I knew this would slow down our project, but he seemed knowledgeable and based on their reviews competent. He told me the earliest he could be on site was Tuesday 10/6. Over the next two weeks I reached out over a dozen times via text and phone calls trying to get pricing and lock in the work. At every instance I was told that my job was still scheduled for 10-6 and that pricing would be coming that night when he got home. On 10-5 I texted to see when he was starting even though he had never provided pricing. He then informed me that parts were delayed until 10/9. This morning he finally sent me pricing which was double the other quotes I received. I called and said I felt this was all unprofessional, and he hung up me. Home remodels are tough on everyone. Finding reliable craftsmen is the most important step. I wouldn't wish this experience on my worst enemy.

Daylen was amazing once again! This visit was for a snake of my kitchen sink pipes! Turns out I…read moreneeded a new garbage disposal! Luckily he had one in the truck. He had my kitchen back up in running after exerting a lot of effort with leaking pipes etc! Just an amazing company all around! They do a great job and don't overcharge! Love the booker who takes the calls! She's a lot of fun and reminds me of my favorite YouTube personality! Hannah Ricketts! lol! Just book these guys! You won't be disappointed!!

The best! Used many times, water heater, etc. Very professional and courteous. On time and no…read moreissues whatsoever.

Who knew that my 80-pound Standard Poodle's breakfast habits would eventually lead to a plumbing…read morelesson? I don't eat eggs--ever. But every morning I make eggs for my Standard Poodle, and apparently I've been sending the shells down the garbage disposal for years. As it turns out: egg shells + grease + time = a very expensive science experiment. Eric and Luis from USA Drain and Plumbing Works came to the rescue. They explained that our drains needed a full cleaning after years of buildup from oil and my "oops" egg shell habit. They were professional, friendly, knowledgeable, and never once made me feel silly for not knowing that egg shells don't belong in the disposal. What impressed me most was their respect for our home. They wore paper shoe covers while walking on our carpet--a small touch that speaks volumes. Excellent service, great communication, and now both my drains and I are much wiser. The poodle is still getting his eggs, but the egg shells are officially retired from plumbing duty. Highly recommend Eric, Luis, and USA Drain and Plumbing Works!

Called USA Drain to install a bathroom sink/vanity & remove am existing pesital sink. Matthew &…read moreRaymond were technicians that came to do the job. Both were very professional & paid attention to detail so job was done quickly & satisfactory. I highly recommend using USA for all plumbing needs. Also price was fair for the job done.

As homeowners and full-time residents of the Coachella Valley, we prefer to work with locally owned…read moresmall businesses whenever possible, and All Desert Plumbing, Heating & Air Conditioning has been a great fit for us. Danny has been an excellent resource; his expertise is extremely valuable, and he's always been responsive whenever we've reached out since purchasing our home in February. He answers quickly, shows up promptly, and the pricing has been fair and competitive. It's clear this is a local, family-run business that takes pride in being personable, honest, and efficient. We have a few larger projects coming up, and we feel confident knowing All Desert will be up to the task. Highly recommend them for anyone looking for reliable plumbing and HVAC service in the area!

Briana a little dishonest , shady. Simple question: "what do you charge for an initial call/visit?"…read moreNo response but in a hurry to book an appointment and surprise you with a bill later. This is where they get you. Buyer beware!