Cancel

    Open app

    Search

    The Rack Spot

    4.9 (323 reviews)
    Closed • 10:00 am - 6:00 pm

    The Rack Spot Photos

    You might also consider

    Recommended Reviews - The Rack Spot

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Electric bike loaded on an Outfit-R rack. Thanks Joe!
    Beejoli S.

    Shopped around for a labor-only install of a hitch and e-bike rack I'd already bought - Joe at The Rack Spot replied the fastest, had the best price by far, and got me in the same day, no fuss about me bringing my own parts. Super knowledgeable too - he spent real time showing me how to get the bike securely loaded, and walked me through it more than once without a hint of impatience. I had it installed right before a 500-mile drive and was nervous, but there were zero issues - not a single wiggle the whole way. Can't recommend them enough.

    I truly believe there should be a special "Customer Award" rating on Yelp for businesses like this one because they absolutely deserve it! To make my long story short: I recently bought a new car, and because of its unique design, nothing available on the market was compatible with it. On top of that, I also bought a new electric bike, but there was no way to "marry" the two together. Even the official dealer couldn't help, despite the vehicle being advertised as "towing compatible." My dream was to ride my new bike with my toddler everywhere possible, but it felt like that dream died when I kept hearing, "There is no compatible hitch." I almost lost hope. but these guys, the true wizards of what they do, worked their magic. Over the weekend, Joe made it his personal mission because he simply couldn't accept that a towing-ready vehicle had no hitch solution. He literally lost sleep researching online to find a way to help us. Two days later, we had a hitch, a rack, and perfect weather to finally go for a beach ride outside the city. Thank you so much to this amazing business for saving my dream and making it possible for us to enjoy our adventures together!

    270 awning.

    Scheduled an appointment on the spot. We talking about 100% customer service? You can't beat it anywhere else! I forgot both their names but man they did an awesome job installing my 270 awning. They were very precise with their work! I would HIGHLY RECOMMEND THIS PLACE! You won't beat their hospitality and friendly customer service! Thank you once again!!

    Rails and crossbars on a Honda CRV 2019
    Izzie L.

    Amazing service and great skills. The Rack Spot was able to do the installation of roof rails and the cross bars on my Honda-CRV 2019 within 2 hours. I provided my own parts that I bought from Amazon, but they also have a bunch of racks and rack accessories in-store. Based on my very little Reddit research, the installation price seemed reasonable to me. I was completely lost and didn't have the saw to install the roof rails so I didn't mind paying-- I really couldn't have done it myself! :") Joe was super friendly and helpful the whole time, and even recommended lots of local spots for me to wait while they did the installation. I haven't been able to test the equipment yet but the installation looks very sturdy.

    Roof rack. Roof tent. Flush rail kit.

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    18 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T. V.
    0
    22
    2

    1 month ago

    Great service. Scheduling the installation of the hitch for my car was a breeze. I definitely recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Salute to Joe and will help me install my bike rack they have knowledge about their business good customer services

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    These folks helped me find the right roof storage unit multiple times and were easy with a return

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 months ago

    got a roof rack installed by Will and it looks so good. Will made sure I had the right measurements.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Just got a hitch installed on my Honda. Excellent communication, very fair price, great service. 100% recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim H.
    0
    36
    16

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Great price and service. They took the time to install our hitch, as well as how we could place and remove.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony R.
    31
    89
    42

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ted B.
    0
    25
    8

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan L.
    1
    84
    1

    1 year ago

    Great service . I bought a Kuat Bike Rack 4 years ago. They were able to advise me in quick repair, Good place to shop.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    JP went above and beyond to help me with last minute tow wiring. Thank you very much for your help!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luke T.
    105
    39
    32

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 9

    Ask the Community - The Rack Spot

    Review Highlights - The Rack Spot

    “I'm very happy with the service provided by Will and his team in installing a hitch for my Tesla Model S.”

    Mentioned in 37 reviews

    Read more highlights

    You might also consider

    Patagonia Palo Alto

    Patagonia Palo Alto

    (132 reviews)

    $$$

    Patagonia in general and specifically the Palo Alto store is PHEROMONAL! I took a damaged bag for…read morerepair(not due to poor qualify or workmanship) to this store and the young asian lady who helped me decided to replace my bag with a new one rather than repair it. Companies like this will always be successful and have me as life long customer. You may pay a little extra for a quality product, but you can rest assured that it is money well spent. The company is great aa is the young lady and I truly appreciate stellar products and services as is emblematic of Patagonia.

    Came in to sell some worn items and Associate Nicole assisted me. She was semi-professional. First…read moreshe told me items had to be washed within 72 hours then proceeded to check items. Flipping them back and forth a bit dramatically and excessively, checking zippers aggressively and flipping everthing inside and out as if she wanted to find a flaw lol. If anything it was a great performance of examining clothing and zippers. Bravo for the show - I have not seen that done before! Then she wanted to share care tips with me to use dryer balls for down items and I said that is all I use. In the end my items all qualified since they were barely worn, and I could bring my 4 items back for $77 in credit. No thanks Patagonia - I'll give them away now and won't shop with you again. I've been a customer with you since 2014 but I'm really done now. Disappointed that the service was just not what the company use to represent. Associate was a bit of a snob and had an underlying tone of aggression with her tips and cares and excessive clothing examination show. I bet she wanted to find a flaw in my items but unfortunately she found none. Overall a terribly sad experience. I definitely will not visit this store again and honestly there are a lot of great companies out there that are similar to Patagonia. There is nothing really special anymore about this brand.

    NAPA Auto Parts - Foreland Parts - We now stock AT205

    NAPA Auto Parts - Foreland Parts

    (55 reviews)

    Came into my local Napa store looking for a more accurate pain sample for my vehicle. Normally, I…read morego to Kragen or AutoZone. Nothing against them, but I needed a bit more of the professional touch to match instead of a generic sample. I walked in and it seemed pretty relaxed and quiet. The two employees were sitting at the desk and I did t get an initial greeting. They were on the computers and I immediately thought, there's no customer service here. I should go! But then one of them said hey! How can we help you. So, I lowered my guard. I explained what I needed and he introduced me to Paul. He was the man when it comes to paint and other needs Paul was super cool! He was professional, engaging, and definitely an expert in the paint department. He gave me some really credible sound advice and helped me out to do the best paint match he could. He had really solid customer service. Not what I expected when I first walked in. Although I never imagine Napa being a place to go for car Sevice and help. Now I know. Although, I am so used to going to AutoZone and Kragen. I would love to make this location my go to for car and automotive parts that I need when there's attention to detail needed.

    10/2/24 Needed new windshield wiper blades…read more Bob was great in getting me right ones and making sure they were installed correctly. They are not allowed to do the work but he guided me do u am very appreciative. I will only come here for auto parts and needs. Knowledgeable, helpful, friendly service! Thank you

    The Rack Spot - outdoorgear - Updated September 2026

    Loading...
    Loading...
    Loading...