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    Mountain View Surplus

    3.5 (130 reviews)
    ModerateOutdoor Gear
    Closed 10:00 am - 7:00 pm

    Mountain View Surplus Photos

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    leash, harness, backpack, cargo pants, tac long sleeve, backpack
    Jason J.

    Staff is always extremely helpful and polite, i've gotten boots, backpacks, med supplies and tactical gear here and i have no complaints. I've had the same boots for almost 2 years and ran a marathon in them (they're still like new). Whatever you need they got it, 5

    At the MV store: El Camino Real Street Entrance

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    3 months ago

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    Page 1 of 4

    Ask the Community - Mountain View Surplus

    Review Highlights - Mountain View Surplus

    The service was great ( Dar) is on point with all the information you need to have a great customer experience.

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    Sports Basement

    Sports Basement

    4.2
    (1k reviews)
    5.1 mi
    $$

    Only heard about Sports Basement for the first time a few months ago when a friend took me here for…read morea tandem bike rental! We booked the bike about a week in advance for a full day for $65, and it was ready for pickup when we arrived. The staff did a safety inspection and let us know that helmets are included with the rental and that we could return the bike to any Sports Basement location. My friend also asked if they could leave their backpack there, and the staff kept it behind the desk, which was really nice. The bike was in good condition! We rode it for 4-5 hours with no issues. A few things I wanted to point out - the seat was pretty narrow and hard, which made it uncomfortable to sit on. It had been a while since I last biked, so I'm not sure if I just need to wear padded shorts or if the seat wasn't the right fit for me. Another thing is that I couldn't sit in the front because the seat was too tall for me to comfortably reach the pedals, and there didn't seem to be an easy way to adjust the height. Lastly, it would've been nice to have a phone mount on the handlebar for navigation. We turned in the bike at the end of the day. Overall, the process was very smooth, the staff were friendly, and the rental was affordable. I would do it again, but I'd wear padded shorts next time :)

    Updated review, but same great experience at Sports Basement!…read more I went with my son to purchase a new bicycle and had a great experience. We went not completely sure which bike we wanted or the best fit. The staff working was very informative and spent a lot of time explaining options and tradeoffs. I appreciate they didn't just push us to the most expensive options. Rather, they took the time to understand his preferences and use for the bike and then made a few recommendations. They were very patient the entire time, letting him test ride multiple bikes until he found the perfect one. We had such a great experience that we went back to purchase a second bike later that evening!

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    Sports Basement
    Sports Basement
    Sports Basement

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    REI

    REI

    2.9
    (74 reviews)
    3.5 mi
    $$

    Yesterday, my wife and I visited REI in Sunnyvale so that my wife could try on various shoes and…read morepurchase what she preferred. Although staff was helpful to her in her search for shoes, what made the entire experience terrible was how hard staff pushed us toward purchasing a membership. One staff member assisting my wife initially had done the sales pitch, and we listened willingly. Later on, another person gave the same sales pitch to my wife, and she kindly told her that she's already been told about the membership. When we went to the check-out counter, the person at the counter started giving the same sales pitch about the membership. I immediately cut her off, my wife told her that she has already been told about it, and I said "no thank you." The person at the counter again tried to give the pitch, and I cut her off again and said "no thank you." For a third time, she tried to resume the sales pitch. I got ticked and gave her a stern response: "NO PLEASE!" She finally stopped. That entire experience left a bad impression on me, and I wasn't sure if this type of thing was specific to just the REI in Sunnyvale (I normally don't shop at REI). So I did some research online and found out that this type of thing happens commonly among various REI stores. I even found an online article from 2015 that talked about this, even citing the CEO of REI who gave a response regarding this matter of pushing memberships. He came across as being understanding of this matter. But that was back in 2015. it's now 2026, and obviously nothing has changed relating to this. I'm not returning to REI after what I experienced yesterday. They've lost any potential future business from me. If they can't accept an initial "no" answer and thus continue to push the sale of a membership, they've lost my respect and my business. And should anyone from REI choose to respond to this post, it's not changing anything from me relating to REI.

    I use to love REI when the Mountain View store was still open. San Carlos isn't half bad either,…read morealthough it has deteriorated in service in recent years. But Sunnyvale has offered the worst in-store service of any business in the local vicinity since the day it opened. Right now, as I type this review, two customers have left the checkout queue (so far) because they are fed up waiting. Three cashiers for a mile-long line. One has been on the phone for a half hour. One disappeared for a while and came back finally. Another took her sweet time reassembling returned merchandise and hasn't checked out anyone for 20 minutes. Staff can't call anyone here to help.

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    REI
    REI
    REI

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.4
    (133 reviews)
    3.6 mi
    $$

    The closest Dicks Sporting goods to me right in the Sunnyvale area right off El Camino. It's in a…read moreshopping center near Ross and Sprouts. During the World Cup they were selling a specific World Cup pin that other stores didn't carry or you had to pay double the price for it online. I checked the inventory on the store website and it said they have about 6 in stock, so I went in to grab it. Upon entering I was greeted immediately and found that the World Cup section was directly upfront by the registers which was great, but I wasn't successful in finding the pin, so the cashier tried helping look for it and we had no luck. They doubled check to see if there were any in the back, but there weren't. I was told it's here but misplaced somewhere else and they had no clue. I was on the hunt for this pin and no other locations at Dicks had it except for the Sunnyvale location. I was disappointed I couldn't get the pin, but the people here were really nice and tried to locate it.

    Posting this as a cautionary tale for anyone buying shoes at Dick's Sporting Goods - Sunnyvale…read more This would have been a one star rating if not for Xavier in Footwear. Excellent service and attitude. I bought a pair of On Cloud shoes and within 5 days realized they were too big. The issue only showed up in real-world use: when walking downhill my foot slid forward into the toe box. That's not something you reliably catch by taking a few steps indoors. I went back to do a simple exchange (not a refund). The shoes were clean and in excellent condition. The only visible difference was very slight yellowing on the outsole contact pads -- noticeable under their bright store lighting but not dirty, or damaged. At first I was told the exchange would be fine. After further inspection, they reversed course and said the shoes were not "resaleable" due to wear. I spoke with multiple people (each initially identifying themselves as "the manager" before clarifying their role), and after a lot of back and forth the best options offered were: * 15% off a replacement pair, or * $60 store credit as a "no receipt return" value (they said this reflects the lowest recent selling price and excludes clearance). I ultimately took the $60 credit because my time is worth something and I needed the correct size. But the key takeaway is this: If you buy shoes here, assume you cannot test them outdoors -- even briefly -- without risking being denied an exchange. The 90-day return policy sounds generous, but in practice footwear appears to need to look completely unworn to qualify. I'm sharing this so others don't make the same assumption I did.

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    DICK'S Sporting Goods
    Convenient shoe request kiosk!
    Convenient shoe request kiosk!
    DICK'S Sporting Goods

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    Arc'teryx

    Arc'teryx

    3.1
    (34 reviews)
    5.9 mi
    $$$$

    We had such a wonderful experience shopping here, thanks to Vic! He was incredibly patient,…read moreattentive, and genuinely helpful throughout our visit. My parents speak limited English, but Vic was so thoughtful and patient with them. Even through simple conversations, he quickly understood what they were looking for, from the right fit and size to their preferred colors. He went out of his way multiple times to find different sizes and options for us and never made us feel rushed. What really stood out was how warm, professional, and attentive he was. He made the whole shopping experience feel easy and enjoyable, especially for my parents. We ended up leaving with five or six pieces and a really great impression of both the store and the service. Thank you so much, Vic, for your kindness, patience, and excellent service. You're truly such a nice person and made our visit memorable!

    Swinger by this location to get my zipper fixed for my favorite winter jacket! I brought this…read morejacket 4 years ago at Santana Row location and the zipper finally broke. It's too bad they don't have this style anymore cuz it's super light, warm and comfy! Even though I owned a handful of jackets from them but I always come back to Thai mid length jacket I have. Service was great and attentive and luckily they do repair my broken zipper. I love this brand more than Northface and Patagonia.

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    Arc'teryx
    Arc'teryx
    Beer & Stories Night with Jesse Hey - 5/19/17

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    Beer & Stories Night with Jesse Hey - 5/19/17
    Ski Renter of Mountain View

    Ski Renter of Mountain View

    4.6
    (198 reviews)
    2.1 mi
    $

    Service: 5/5 Selection: 5/5…read moreValue: 5/5 The staff here are literally the best -- the owner is happy to chat with you about the best apps to check weather, the specifics of their technology to check which ski boot fits your foot best, etc. They had a boot that was specifically meant to fit thinner, flatter feet (like mine lmao) which I think is pretty rare and it was in really good condition! I also got to rent socks that they recommended worked best with their ski boots and returned them alongside skis and boots at the end. You can rent snowboard equipment here too, similar setup where they measure your foot size, explain how best to put on and tighten the boots. Everything is well taken care of and in good quality. Their scheduling system is pretty flexible online, there's several afternoon slots most days and dropoff is also easy. Overall, prices are amazing especially compared to the markup of renting equipment with the resorts. I so recommend!

    Today I was searching for a ski rental for my autistic son who is 13 and wears a 15 xx wide. It was…read moreearly evening and I had given up on him being able to have his ski lesson because no one had ski boots that fit his feet after searching and having him try on ski boots for hours! Due to his autism he has to have something that doesn't irritate him. I found Ski renters of Mountain View by asking ChatGPT since I had no luck. The owners were AMAZING!! Lifesavers! They took so much care with my son and now he has rental ski equipment that does not hurt his feet. I can't thank you enough for your wonderful customer service. Can't wait for our trip now since that stress has been released. God bless you

    Photos
    Ski Renter of Mountain View
    Ski testing
    Ski testing
    Indoor signage

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    Indoor signage

    Mountain View Surplus - outdoorgear - Updated August 2026

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