The two gentlemen that work the register are swindlers and conmen. There have been two instances which I'd like to share. The most recent was that I had made a large purchase, Abdi gaffed up the price on two items, one of the items he removed the tag and kept it so I couldn't verify, they do this often trying to keep the tags after fudging up the numbers. I came back to get reimbursed on the 5$ difference, and to exchange an item. The item being exchanged was 6.99 plus tax and 5$ for reimbursement on the item that he "accidentally" input the wrong info. He mumbles about how I will not get reimbursed for the tax, which is not legal and is a bad business practice. 24.99 plus tax is around 2.31 so I paid 27.30 cents but only was reimbursed 5$ and not 7.31 the item I exchanged for 6.99 did not include tax. Even worse he tried to say that it was 10$ store credit I'd get to another purchase. The total with tax should have been around 14.80, he low balled me and said 10$ back and out of frustration I wasn't thinking clearly and said it was 11$ when it should have been 13$ not including tax.
He then goes to the side room next to the cashier and speaks with his partner 5$! He came back for 5$ trash talking, I could hear him through the paper thin walls. He comes out after trash talking with his partner and
tells me 10$ store credit and no reimbursement for tax. 5$+6.99 is 11.99 I settled with 11$ because I was furious on the inside with his deception and couldn't think clearly, trying to keep my composure. His aggressive reaction convinced me that he were to get the item back that I was reimbursed on the price difference of 5$. The item was 24.99 I got 5$ back, and he took back the item. After getting a shake at the Baskin Robbin's Nextdoor I realized I was CONNED a 2nd time! I ran back in the store and told him that the item I got reimbursed for was 5$ store credit and that he didn't reimburse me for the full 24.99, so that item was mine. He tried to convince me that the item was not mine and that he had "reimbursed" me for the mishap. I calming explained that he only gave me 5$ credit and not 24.99. To sum this debacle up, I was ripped off came back and was offered less credit than was charged and they didn't reimburse me for the tax. 6.99+tax and the 5$ credit on the 24.99 that I paid 2.31 in taxes that I wasn't refunded on. He said 10 at first and I said screw it 11$ is fine. Then after buying something else and leaving to get a drink, I realized that I got duped a SECOND TIME!
The last time I visited I was looking at hats, from the moment I walked in he starts mumbling in Arabic giving unnecessary attitude, I asked him for assistance to see an item on a place where it can only be reached by a ladder, he begrudgingly helped. After words he starts mumbling in Arabic and was literally farting non stop while stocking the shelves. When I bought a hat, they tried to keep the tag. Upon looking at others reviews where they "fudge up the numbers." it seems to be a recurring pattern.
Abdi is a compulsive liar and will lie to your face, I asked him if a hat was made in the USA and he said "YES IT IS MADE IN THE USA," then I pointed no it's labeled "MADE IN VIETNAM." During the same time I bought a hat, which they tried to keep the tag after purchasing. I can't recall the other middle eastern man's name, but he conned some techie into buying an overpriced benchmade knife, he had a long conversation about family and how great it is to have a daughter and convinced this man to buy an overpriced knife, which he offered a "hefty discount" even with the discount it was still over retail price. After he left they were ecstatic about the sale talking to each other in Arabic/English about how they ripped him off. I took my time browsing, by the time I left I saw the same man on the parking lot furious, he probably checked the price on the internet and realized that he got conned with a smile.
If you want military surplus items you are better off shopping from the many online retailers. Not only are there items overpriced, they will fudge up the numbers, then have the audacity to give attitude and disrespect while talking trash in Arabic right in front of your face. From other reviews many people have experienced predatory business practices here. The one redeeming thing of this store was the gentlemen named Mike, he's never checked me out, I'm not sure if he's the owner, a partner, or just a worker, but he was helpful and not rude.
Fool me once shame on me, fool me twice shame on you. They lost my respect, and I will not patron a business that not only rips people off, but has the audacity to talk trash for correcting an issue that they messed up. I wasted gas just on the principle to see if they had any honor. They lost my business, my respect, and I am reporting them to the Better business bureau. read more