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    The Quilter's Trunk

    4.9 (19 reviews)
    Open 10:00 am - 4:00 pm

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    Natasha N.

    Katie and Lisa are absolutely wonderful, and their staff is extremely knowledgeable about sewing, quilting, bag and apparel making. The joy in this shop is the fact that they get to know you and the projects you are working on. There are classes galore that will get you out of your sewing comfort box. They are a Bernina and Baby Lock dealer and they know their machines. Need to send your machine to the 'spa' for cleaning or a well being check up? Every Friday, there's someone on site to do that. Fabrics are on trend, and so are the patterns and books. I highly suggest going to check them out.

    Such a great shop! And I love their elephants!!
    Kate P.

    May I share how wonderful this shop is?!? They are incredibly knowledgeable and helpful. They made me feel so welcome. And the selection of fabrics is outstanding! I was blown away by all of the lines they carry. Plus they have some beautiful and unique fabrics from Asia and Africa! Additionally, they have a great selection of sewing machines and notions! They were offering a fun ruler demo at noon, but I was there too early to take part. And again, the team is so kind and friendly! All in all such a fantastic experience. I hope I get to visit again soon.

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    3 months ago

    Fabulous selection and service!! Very friendly. I even bought my new machine from here. Totally worth a trip!!

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    1 year ago

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    2 years ago

    The Quilter's Trunk is a gem on the southside. There's an extensive variety of fabrics. The staff are friendly and knowledgeable.

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    9 years ago

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    7 years ago

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    Katie N.

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    Ask the Community - The Quilter's Trunk

    Review Highlights - The Quilter's Trunk

    They also have a special wall for African print designs - I've never seen that in a quilt shop before.

    Mentioned in 3 reviews

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    Michaels

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    (23 reviews)

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    The Frame Department, especially the custom section, is excellent…read more The CSR framer was helpful with suggestions based on my image, size of piece and wire hanging requirements, The stock frames offer a variety of sizes and colors at very competitive prices and sometimes offer specials like buy one get one free. However if the piece requires more specific requirements, custom is the best option. Many color samples and designson the wall. Clear covers for specialty prints and photographs are available with varying properties, i.e.reduced glare. My frames were ready for pickup as promised on tine ready for pick up. Apointments are not mandatory but it is helpful to to check in before hand.

    I had one of the most upsetting and humiliating customer service experiences of my life at the…read moreMichaels store located at 9140 S Western Ave, Evergreen Park, IL 60805. On December 22, 2025, I was in this store from approximately 3:30 PM to 5:30 PM. Management should be able to clearly identify all employees and the manager on duty during that time. I ordered a 24-inch helium-filled balloon for my child's birthday. Because this size was unavailable at my local store, I was instructed to place an order at this location, which required a 1.5-hour drive. When the employee brought out my order, the balloon did not float at all, clearly showing it was not properly filled with helium. Instead of taking responsibility, the employee repeatedly asked me where the balloon came from, even though I had ordered it online for pickup and did not personally select or prepare the balloon. It was baffling and completely inappropriate, and felt like a blatant attempt to avoid responsibility. I politely explained the issue. Instead of attempting to resolve it, the employee wandered around the store without urgency or accountability. Their overall attitude was extremely rude, dismissive, and unprofessional. I had initially left my young children waiting in the car, assuming this would be a quick correction. However, more than 30 minutes passed with no progress. When I had to bring my children inside due to the long delay, they became upset and started crying and throwing tantrums. Because of this delay, my other scheduled pickups -- including cake and other party supplies -- were also late, leaving me with a completely chaotic and stressful birthday party preparation. When I requested a refund, the process was again unreasonably delayed. Multiple employees were present, yet none took responsibility, and their behavior remained unprofessional and arrogant. I then asked to speak with a manager. The manager told me that the balloon "would not float because it was large," which is factually incorrect -- I have ordered 24-inch helium balloons many times from other retailers without issue. When I tried to explain this, I was spoken to condescendingly, interrupted repeatedly, and treated with overt hostility. At one point, the manager stated that if I was not "nice," a refund would not be issued. This felt like a clear abuse of authority and intimidation. Throughout the entire interaction, staff members spoke sharply, dismissed me, and mocked me among themselves in an extremely unprofessional manner. As I finally left after receiving the refund -- nearly one hour inside the store, on top of my long drive -- employees were laughing and smirking at me in front of my children, which was deeply humiliating. As an Asian customer whose first language is not English, being ignored, ridiculed, and treated with contempt by multiple staff members felt degrading, discriminatory, and completely unacceptable, especially in front of my children. This was not a single employee failing -- it reflected a store-wide failure in professionalism, accountability, and basic human decency during the time I was present on December 22, 2025, from 3:30-5:30 PM. I sincerely hope Michaels reviews this incident thoroughly, including staff behavior and management conduct, so that no other family experiences this kind of humiliating treatment.

    The Quilter's Trunk - fabricstores - Updated May 2026

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