This was my first time taking my dog Jack to the puppy parlor in Lenexa. Usually, I take Jack back home since I'm from California, but recently moved to Kansas City. I was a bit nervous to see what groomers were out there, but I saw that this place had excellent reviews and in this case, it was an emergency I had found a tick on my dog and wanted to make sure that we took precautions got him groomed and treated. I called the puppy parlor and right away. They booked me for the first availability that they had the same day. It was a miracle and I was so grateful to be able to get a spot. They were very professional and thorough. They asked me questions about the dog. If I had any concerns, they listed the pricing over the phone of their services so I had an idea before walking in once I got off the phone they sent me a confirmation text and a form to fill out that was super easy to do any additional questions that I had the team was on and super quick to respond and pass along any messages I have for the groomer. When I got to the location to drop off Jack, they were very friendly super quick with checking us in the groomer came out and she was amazing. She made sure to introduce herself to Jack. She went over any concerns that I had or that she has regarding the grooming, great communication skills overall, and I'd love that she made sure that my dog felt safe with her before she took him. She even got to ground-level to introduce herself once I dropped off Jack. They let me know that they would call me and then I can go pick them up. They sent me a text once he was ready and I went to go pick up Jack once I got inside they immediately brought him out and he looked amazing. He was clean. He was happy which is overall the best thing that I can expect he didn't seem scared or skittish he seemed confident and a happy pup. The grooming came out. Perfect he smelled amazing his nails and everything was done perfect perfectly. I am thrilled to have found this place and will definitely be coming back for our regular grooming. Thank you so much to the team and I look forward to coming back soon. read more

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First time visit and everything was great! From the first phone call setting up the appointment, to dropping off, and picking up. My golden retriever tends to be a bit anxious, and she was so happy when we arrived and when I picked her up! 5 stars all around. Thanks to everyone at Puppy Parlor read more

The Puppy Parlor - A little treat for being a good girl! - Pet Groomers Near Me - Lenexa, Kansas

Everything! She looked like a show dog when they were finished! These people are so nice! I wouldn't take Georgie anywhere else.

My dog was well treated and her grooming looked awesome! We come here yearly!! They are also nice to her!!

We love the Puppy Parlor! It's the only place we take our doodle! We have recieved compliments from our Vet - Doodles are hard to "get it right". read more

The Puppy Parlor - Frappuccino loves Avery @ The Puppy Parlor! - Pet Groomers Near Me - Lenexa, Kansas

I usually don't complain but my dogs face is lopsided .. her cut looks nothing like the picture I showed the groomer. They did get her in and out in a timely fashion. I will not be going back. read more

The KC Grooming Academy and The Puppy Parlor personnel and students are top notch! I know I can trust them to take care of my rather timid dog and even gets her to warm up to them. They do an outstanding fur and nail trim. I highly recommend them for your furry friend's beauty! read more

The Puppy Parlor - Pet Groomers Near Me - Lenexa, Kansas

I am writing this review to WARN others if seeking a new groomer. On April 4th 2024, I took our sweet 4.5 yr old Millie, a Golden-doodle here. Our groomer retired and we had to look for another. After reviewing strong reviews and positive comments. I felt at ease we may have found a new Groomer, that was close by. Wow!! I was saddened to be wrong!!! Our poor dog is the one who suffered. I brush Millie weekly, she has had only the best compliments from her past Arbor Creeks groomer Joy! During drop off 8AM met with Rochelle who asked about Millie. She took notes, I was specific said, no "poodle" type cuts. I want 1.5" puppy cut all over, don't cut ears, trim buff nails. At 1:30PM notice Millie was ready. I go to pick her up. I paid $139.42 for cut, and tip!! I did ask for $40 refund. I felt that was fair for service. She brings out Millie. She is traumatized, skinned, and has bedazzling on her forehead. What the world? Then she shows me where she cut Millie's, paw. I noticed blood on the side of her stomach. I said, what happened? Where is this blood from? She said, that's my blood! I cut myself, by accident. She asked the lady sitting at the front desk. Do you have a wipe? She said no! I said I do in my car. I pulled off the glued gems -- which pulled her hair. Hair grows back but the emotional damage is NOT cool!!!!!! I took Millie got her in my SUV. Wiped the staffs blood off her side!!! I went back and politely gave their business card back, no thanks. I will never be coming back. I called 15 minutes later to speak with owner. Nothing. I called at 4:30PM to speak with the owner again and they said she was busy. My dog is traumatized. She is skittish and timid to touch. She never lays on her dog bed. She is always on the couch. I am sad for her and furious will hopefully have a repose from the owner. I expect a an explanation and refund. I support small businesses and this is not right. If I had an incident where a customer had a major issue. I would be on the phone with them immediately!!! Update: The owner called me this morning, made it sound like it was my fault, poor communication. Whatever---- will not be going back nor recommending to my family, friends and strangers. They never offered to get you when I came back in to the store. When I called you were busy twice, and I appreciate the opportunity to discuss. I am not a fan. I wish your company the best, lots to learn here. Her hair is shaved can't even pull it with my fingers, not what I pointed to on the board. Thanks! read more

The Puppy Parlor - Pet Groomers Near Me - Lenexa, Kansas

Friendly and service was great. My mini schnauzer is always happy to go get her grooming done there.

Great service, my pups looked great and reasonable price. And,,it was very easy to get booked!

Highly recommend Mikaela! She does an amazing job grooming my Bernedoodle. I believe she only offers cuts on Mondays, so I always make sure to book with her. She uses a 3/4 inch guard, and every time, my pup comes out looking so fresh, feeling incredibly soft, and smelling amazing. Her pricing is very affordable for me, especially for the quality of work she does. I would book with her if you have a doodle and you're not sure which stylist to pick! read more

The Puppy Parlor - After Haircut - Pet Groomers Near Me - Lenexa, Kansas

One of the best in the area. Excellent work and professionalism from Morgan! She made sure to let both the kiddos get comfortable being around her and make them look absolutely dapper. They love her, and we're glad to have a place we can trust to take good care of our dogs. Great group of girls at Puppy Parlor! read more

I took my dog to Puppy Parlor today for the first time for grooming. I got her back and her right eye was totally bloodshot. I called to ask what Morgan may have accidentally done. She would not admit to anything, telling me she didn't get that close to her face. I said then how did you groom her face?? I will never use Puppy Parlor ever again and would suggest others to be very cautious using them as well if you value your dog's safety and eyes. CB read more

Outstanding service! Our 13 year old Havanese looked absolutely adorable after being groomed in their school and great care was taken. This is our new home for grooming! read more

My dog always gets a great grooming at Puppy Parlor. Will continue to come back to get our grooming done here

Wonderful place. Pepper always has a great time on spa day! We will continue to come back!

Our two dogs have gone here 3 times now and each time I am so impressed with how great they look! Prices are reasonable, booking is easy. The staff members are happy, helpful and always excited to see our dogs. Both our dogs start to whine and get excited to go in once we get in the parking lot and are always happy when I pick them up. I'm so grateful to have found such a great groomers for our dogs. One is a poodle, they do a great job giving her a full cut and shaving close around her eyes. Our other dog is a poodle/husky mix and she just gets a bath and shape and she always looks great too! read more

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Morgan did an amazing job with my puppy! I definitely found the groomer for Gunnar. I am very happy with the service at every level. It was a very positive experience. read more

This is the most wonderful place in the world for my pups! THEY LOVE GOING!! The groomers as well the school are wonderfully trained and loving. They love the Bully Bones, and all the toys and clothes!! if you want your babies pampered and loved on... this is your place!! The owner and team could not be more generous to your needs! read more

I moved to this area 2 years ago and adopted a rescue puppy. I went to several other grooming places and it wasn't good experiences at all. A women referred me here and they're great! My dogs hair is curly and mats easily and they've worked with me an him and it's great! Gentle and they listen to you and the staff is caring and sweet as well! So I recommend them to you! read more

My whole experience with Puppy Parlor has been outstanding! Our groomer does an amazing job, consistently. Huskies can be difficult to groom. Our groomer has developed a strong relationship of trust with our dog. We've seen it develop quickly in the last year of engagement. The owner is very knowledgeable and friendly, showing her passion for pets. The front desk does an awesome job with scheduling and helping with questions. I'm blessed to have found Puppy Parlor at a time when I had experienced difficulties with previous groomers. I highly recommend them for your grooming and pet needs. read more

I brought one of my dogs to the Puppy Parlor for the first time today. They not only provided one of the best cuts he has ever had, but they also treated him very carefully. He is slowly losing his vision, and as a result, has become nervous in new situations. The groomer handled him perfectly with kind firmness and positive reinforcement. We carefully reviewed exactly what I wanted in the groom. When I picked up my dog, his cut was exactly what I asked for and looked even better than I had hoped. I am so happy to have found this shop and will be bringing both my dogs here. read more

The Puppy Parlor - Notice the clean sharp line under his belly fur and around his hip. His feet were also cleaned up perfectly. - Pet Groomers Near Me - Lenexa, Kansas

I took both my dogs here for the first time for grooming. They knew my pups were rescues so I thought they would get a groomer that has a lot of experience and is good at handling rescues. One of them is a mill rescue that still doesn't really like his face or paws to be touched or cut. He is the sweetest boy but just wants non of that. The other rescue gets nervous but she will stay still for you to trim her and bath her. The mill rescue boy: I told the groomer that the he is matted and might need to cut short. She told me that he isn't that matted. She can leave the hair long and trim the matted area short which was the chest area. And I agreed. a I also showed her a picture of how I want his face and body cut rounded like a teddy bear cut. She told me ok. End Result: His body and face was cut super short. No round face. I felt like I just picked him up from the rescue when they trim them almost to the skin. He is still cute. But very disappointed because this is not what she said. I felt the groomer is new and was not clear and true to her word. The rescue girl: She didn't really need a cut so she told me that she will just do a light trim and clean her up and put a bow on her and I agreed. Again I showed her a picture of how I would like her face round and she agreed. End Result: She looked like she had business in the front and party in the back trim. Her neck and body was not trimmed. She basically just trimmed her face super short and nothing else. The hairs around the ears were uneven. Her face was super short while her body was long and wasn't blended nicely. Thank goodness I am a cosmetologist so when we got home I tried to blend her head and body to look like cut not 2 different haircuts. Just disappointed in the experience because they called me to see if I can go in right away at 11am instead of my 1pm appt since the groomer had finished early. I agreed even though one of the rescue gets major anxiety in the car and I did't have time to give her any medication because we had to rush out the door. I felt so bad for her the whole 20 minute car ride (she even anxiety pooped in the car :( ) The next appointment will be with a different groomer hopefully and more experience person and hopefully everything will turn out a lot better. read more

This grooming parlor is great! If your schedule allows for having the students groom the pet their prices can't be beat! Also if you need a fast grooming by one of the teachers, of course they do a great job, too! read more

The Puppy Parlor - Our pup with her Valentines Day hairdo! - Pet Groomers Near Me - Lenexa, Kansas

I drive all the way over from Olathe because nobody makes my dog look as good as this place. Everyone is always friendly and I know my dog is in good hands. read more

I have taken my dog to many groomers. Puppy Parlour has reasonable grooming prices. The store carries all kinds of items for dogs and cats. I just saw, this time, that they had doggy ice cream treats and got my dog one. She loved it! Leah is a fabulous groomer. My sweet Shelltie looks perfect when Leah grooms her. The only thing I would change is to have it located closer to my home!! read more

We absolutely love every groomer we've had here. I would bring all my dogs that I pup sat, specifically to this wonderful grooming parlor, because they could take even the most timid dog, and the dog would leave better for it. I had one specific puppy that I took over several times just for her to not dislike nail trimming and it only took 2 months of consistency for this puppy to actually like getting her nails done that she would jump out of the car when we showed up. She no longer shook. All because the groomers take such care in evaluating each dog and what each parent wants for their dog. I will keep sharing this wonderful place with every friend that moves to kansas, neighbor, or stranger I meet. Why, you might ask? Well, because it starts with the owners all the way to the groomers and front desk. Everyone at this establishment treats you like family the moment you walk in. If you ever have to wait, they will make sure you are taken care of as soon as possible. Thank you for being the best groomers and people to all the dogs I've brought here. Thank you for making each experience for our dogs great! read more

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Lulu had her first grooming appointment at The Puppy Parlor today. Communication was great, Lulu looks good and is happy so it was a good experience overall. read more

The Puppy Parlor - Pet Groomers Near Me - Lenexa, Kansas

I was in need of a new groomer and I was lucky enough to find one so close! He looks like a brand new puppers thanks to the puppy parlor. They were understanding and totally understood what I asked for! read more

The Puppy Parlor - Ritchie looking amazing! - Pet Groomers Near Me - Lenexa, Kansas

First time getting my dog groomed in KC. I brought hair dye and asked if they could dye her tail. I wasn't sure if they could. They ended up working it into her appointment. I was so thankful for that. Everyone is super friendly. 10/10 will be back read more

The Puppy Parlor was very friendly and provided an excellent groom to our mini- Sheepadoodle. I plan to continue using their grooming services. read more

I was totally blown away by the way the groomer that came out to greet me and find out about my wishes for the grooming... I told her that I loved the groomer that I had had before and that I hope that she could just follow the cut that she already had. Incredibly this woman said, "if you like your groomer so well why don't you go back!" I certainly never plan to go back there. Her work was Mediocre at best! read more

This groomer is the best groomer in town! They do a head to toe phenomenal job with added aroma therapy and many more options. If you are looking for a well trusted wonderful groomer, please give them a call. Alison Hoernemann 612-386-6174 read more

My 75lb goldendoodle gets the best service here. She gets cuts and regular maintenance for a reasonable price. She does not love being groomed but loves her groomers. This has not always been the case with past grooming facilities. It is a little drive for us to get here but happy to drive by my local groomers to get to someone that treats my baby girl as well as they do Zoey read more

The Puppy Parlor - Zoey - Pet Groomers Near Me - Lenexa, Kansas

I attended the DIY Dog Grooming class and absolutely loved every minute of it. If the owner and lead groomer are an indication of the care and attention the dogs groomed there receive, I give Puppy Parlor a 100% great job! read more

I like that you can make an appointment at a convenient time and it only takes a couple hours for them to complete the job. My dogs haircut looks great and smells good too! Staff is friendly. I'll be using their establishment again. read more

Puppy Parlor has a very professional staff and our Lucy always looks so pretty when she goes. I highly recommend them.

Personalized Care with a tender touch and a friendly smile. I've been coming here for years and I can't imagine going anywhere else! They are so sweet with my little aging dog. read more

They listen to what you want and go the extra mile to make sure you are happy with the results! Thanks so much

The Puppy Parlor provides our micro bernadoodle, Henry, the best grooming service. The staff are friendly and customer service is top notch! He gets the best haircuts from Sophia and always smells so good. We are very happy with the cleanliness of the facility, ease of scheduling appointments and the reasonable prices. Henry will definitely be coming back again! read more