This was my first time taking my dog Jack to the puppy parlor in Lenexa. Usually, I take Jack back…read morehome since I'm from California, but recently moved to Kansas City. I was a bit nervous to see what groomers were out there, but I saw that this place had excellent reviews and in this case, it was an emergency I had found a tick on my dog and wanted to make sure that we took precautions got him groomed and treated. I called the puppy parlor and right away. They booked me for the first availability that they had the same day. It was a miracle and I was so grateful to be able to get a spot. They were very professional and thorough. They asked me questions about the dog. If I had any concerns, they listed the pricing over the phone of their services so I had an idea before walking in once I got off the phone they sent me a confirmation text and a form to fill out that was super easy to do any additional questions that I had the team was on and super quick to respond and pass along any messages I have for the groomer. When I got to the location to drop off Jack, they were very friendly super quick with checking us in the groomer came out and she was amazing. She made sure to introduce herself to Jack. She went over any concerns that I had or that she has regarding the grooming, great communication skills overall, and I'd love that she made sure that my dog felt safe with her before she took him. She even got to ground-level to introduce herself once I dropped off Jack. They let me know that they would call me and then I can go pick them up. They sent me a text once he was ready and I went to go pick up Jack once I got inside they immediately brought him out and he looked amazing. He was clean. He was happy which is overall the best thing that I can expect he didn't seem scared or skittish he seemed confident and a happy pup. The grooming came out. Perfect he smelled amazing his nails and everything was done perfect perfectly. I am thrilled to have found this place and will definitely be coming back for our regular grooming. Thank you so much to the team and I look forward to coming back soon.

First time visit and everything was great! From the first phone call setting up the appointment, to…read moredropping off, and picking up. My golden retriever tends to be a bit anxious, and she was so happy when we arrived and when I picked her up! 5 stars all around. Thanks to everyone at Puppy Parlor

We have a foster dog that is much larger than our 6lb Pom, so we didn't feel we had the right…read moreequipment to give her a bath. After a day at the park in the mud, we found this place before taking her back home. We were able to walk right in and start bathing her. Staff gathered some information from us and then walked us through the whole process. They were there if we needed help any step of the way. I believe their prices are reasonable for the convenience as well.

Nail trim: Austin was great with my 10 year old corgi who doesn't like his paws touched. All staff…read morewas very nice

Cody has been amazing since our first conversation over the phone when I was exploring grooming…read moreservices a few years ago. I had bad experience after bad experience taking my golden to grooming places- from bad grooming to rude employees. He is knowledgeable and so patient with my anxious girl. Cody gets 5 stars in both categories!

Only "come to you" groomer that would groom my 62 pound English Cream Retreiver. All the others I…read morehave contacted in the past only do small dogs. Cody was quick to respond, easy to talk to and I got an appointment pretty quickly. My nervous Nellie was beautifully groomed. He even agreed to use a shampoo I provided. I will definitely use Groom and Zoom again.

Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.

All I can say is we will not be back after the grooming they did for my dog! Disregarded all…read morerequests and directions for length, coat, trimming of the tail. Walked out actually having the thought to double check it was the same dog we had dropped off.

My dog Lizzy says Amber is the best groomer she has ever had! Not only does she wash with the best…read moreshampoo but she also gives the best spa massages a dog could ever have! Thank you so much for making my baby look and feel so special

Amber has groomed all my dogs for years. Once she open her new business, I would always take my…read morekids to her!!

Took my furry friend here to wash her myself. When I got there, they showed me how to use…read moreeverything and pointed out the shampoos, conditioners, and doggy cologne for afterwards. There was no time limit like other dog washing places I have been to, so this was great knowing I could take our time and work on brushing out all of her hair! When we were done with washing and conditioning, the lady at the counter helped me with the dryer. The only downside was that I found out after we left that for an extra charge, they will help you clip my pup's nails. So we missed out on that, however I'm sure my pup was fine with that. Despite that little blip, everything else was great!

My pup was soft, smooth, and looks like a show dog! Helen and crew get a high 5 because I don't…read moreworry about a thing when I drop her off. If you want your pup to happy and well groomed, Brookside Barkery is the best! When we walk in, the staff always greet Molly first, and there's the proof in the pudding! I love their caring and doting welcoming!

This review hurts me to write. I took my bichon frise here for years (at least 5 years if not 7)…read more They always did an incredible job and she was only gone for about 5 hours (maybe 6 at the most and that was rare). However, the last time I took her to get groomed, the wait time was 8+ hours. To me, this is totally unacceptable. I had to pick her up without getting groomed and the whole experience just was disappointing. We will not be going back. But! You could just tell them ahead of time you need your dog to be done with a certain amount of time. I will be doing this moving forward (at a different salon).

Beware! My…read morePomeranian was left to just get a shampoo and trim. They cut her way back. When I told them it was not the cut I asked for, they initially said I showed them a picture of a "Boo" cut (which I did not). Then they checked and said that they messed up and they'd talk to the owner to see what she'd do about it. 5 days later, no response so I call them. They told me they were closed Sunday and Monday (yet they were open 3 other days since) and they don't bother the owner for every little thing. Initially blaming me for the wrong cut, not calling me back with a resolution and then telling me they wouldn't "bother" the owner?! If I could give zero stars I would. Shame on you.

Did a great job trimming my two dogs will recommend them to my friends…read more A+++++++++++++++++++++++++++

Gia & her crew take great care of my Shiba Inu, Mochi! She will take great care of your canine…read morecompanion too!

What sweet ladies!!! I love that they came to my home. The dogs looked great!!! A little on…read morethe pricey side , but, I didn't have to get them out in the bad weather and they were very happy.

This was the first time using a mobile groomer. Just needed nail trims in our 4 dogs!! We were…read morepleased with the timeliness and professionalism!! We will from now on utilize the services provided!!! Thank you Messie Jessie!!