This was my first time taking my dog Jack to the puppy parlor in Lenexa. Usually, I take Jack back…read morehome since I'm from California, but recently moved to Kansas City. I was a bit nervous to see what groomers were out there, but I saw that this place had excellent reviews and in this case, it was an emergency I had found a tick on my dog and wanted to make sure that we took precautions got him groomed and treated. I called the puppy parlor and right away. They booked me for the first availability that they had the same day. It was a miracle and I was so grateful to be able to get a spot. They were very professional and thorough. They asked me questions about the dog. If I had any concerns, they listed the pricing over the phone of their services so I had an idea before walking in once I got off the phone they sent me a confirmation text and a form to fill out that was super easy to do any additional questions that I had the team was on and super quick to respond and pass along any messages I have for the groomer. When I got to the location to drop off Jack, they were very friendly super quick with checking us in the groomer came out and she was amazing. She made sure to introduce herself to Jack. She went over any concerns that I had or that she has regarding the grooming, great communication skills overall, and I'd love that she made sure that my dog felt safe with her before she took him. She even got to ground-level to introduce herself once I dropped off Jack. They let me know that they would call me and then I can go pick them up. They sent me a text once he was ready and I went to go pick up Jack once I got inside they immediately brought him out and he looked amazing. He was clean. He was happy which is overall the best thing that I can expect he didn't seem scared or skittish he seemed confident and a happy pup. The grooming came out. Perfect he smelled amazing his nails and everything was done perfect perfectly. I am thrilled to have found this place and will definitely be coming back for our regular grooming. Thank you so much to the team and I look forward to coming back soon.

First time visit and everything was great! From the first phone call setting up the appointment, to…read moredropping off, and picking up. My golden retriever tends to be a bit anxious, and she was so happy when we arrived and when I picked her up! 5 stars all around. Thanks to everyone at Puppy Parlor

Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.

All I can say is we will not be back after the grooming they did for my dog! Disregarded all…read morerequests and directions for length, coat, trimming of the tail. Walked out actually having the thought to double check it was the same dog we had dropped off.

Great service and very kind owners. We are new to grooming…read moredogs and wanted to find a reputable groomer. Thank goodness we found one!

Love this doggie spa!!! The groomer is super nice and reasonably priced as well! Already scheduled…read morea second grooming appointment!

This review hurts me to write. I took my bichon frise here for years (at least 5 years if not 7)…read more They always did an incredible job and she was only gone for about 5 hours (maybe 6 at the most and that was rare). However, the last time I took her to get groomed, the wait time was 8+ hours. To me, this is totally unacceptable. I had to pick her up without getting groomed and the whole experience just was disappointing. We will not be going back. But! You could just tell them ahead of time you need your dog to be done with a certain amount of time. I will be doing this moving forward (at a different salon).

Beware! My…read morePomeranian was left to just get a shampoo and trim. They cut her way back. When I told them it was not the cut I asked for, they initially said I showed them a picture of a "Boo" cut (which I did not). Then they checked and said that they messed up and they'd talk to the owner to see what she'd do about it. 5 days later, no response so I call them. They told me they were closed Sunday and Monday (yet they were open 3 other days since) and they don't bother the owner for every little thing. Initially blaming me for the wrong cut, not calling me back with a resolution and then telling me they wouldn't "bother" the owner?! If I could give zero stars I would. Shame on you.

We have a foster dog that is much larger than our 6lb Pom, so we didn't feel we had the right…read moreequipment to give her a bath. After a day at the park in the mud, we found this place before taking her back home. We were able to walk right in and start bathing her. Staff gathered some information from us and then walked us through the whole process. They were there if we needed help any step of the way. I believe their prices are reasonable for the convenience as well.

Nail trim: Austin was great with my 10 year old corgi who doesn't like his paws touched. All staff…read morewas very nice

Such a great place, the staff is so kind!…read more My 60lb dog was only $14 to wash! They have a punch card 5 washes, the 6th wash free! They have all the supplies you need as well and a great dryer! Love it, will definitely be back!

Their website has a virus and they're always closed. The business looks like it is out of business.read more

Our old self-serve dog wash was no longer in business so I had to look for a new place to take my…read morepup! Dirty Dawgs is a family owned business that isn't too far from where I live! I called ahead of time to see if reservations are needed and the owner Lisa answered, and said walk-ins are welcome and they provide everything but the dirty dog! When we got there, we had to wait about 5 minutes because it was so busy! They have 4 bays for dog washing and they are quite big and roomy! Lisa and her staff sanitize between each wash. They keep the place very clean and spotless! They had lots of options for shampoos, conditioner, brushes, cleaner for the ears, towels, and Fragrance spray! They also had 2 different blow dryers, one of which wasn't as loud and had a heat setting which I appreciate since my dog doesn't like the loud dryers! The wash costs $19 any size, any dog! I believe they have a special on Wednesdays for $16. They accept all cards except Amex. I love supporting small business and the customer service here was stellar! We will definitely be back!

Pretty straight forward. You go in, pay by ow much your dog weighs and then you get assigned a tub…read more They are waist high so I don't have to worry about bending over and hurting my back like I do at home. Everything you need is included; shampoo, conditioner, fragrance if you wish, dryer, towels. It is nice to have a place to go that I don't have to worry about straining my back, making a huge mess with water in my bathroom, etc.