Lily's was amazing. Loved the daily updates for my pet while I was out of town. I would…read morerecommend!!!

Stop reading this review and go book with them NOW! My partner is an brand new dog owner who…read moretravels a lot and did a TON of research and visits all over the city and was OVER THE MOON when she discovered Lily's Play-N-Stay. This place goes the extra mile and completely puts you at ease with their photos, updates, and joyful care. I wish I could have a vacation there! It's an absolute treasure and well worth the drive no matter where you live in the metro area. They operate how you would if you opened up your own place. Absolute dream.

What sweet ladies!!! I love that they came to my home. The dogs looked great!!! A little on…read morethe pricey side , but, I didn't have to get them out in the bad weather and they were very happy.

This was the first time using a mobile groomer. Just needed nail trims in our 4 dogs!! We were…read morepleased with the timeliness and professionalism!! We will from now on utilize the services provided!!! Thank you Messie Jessie!!

Jessica runs an amazing business here. She helped me with my pup from the day I emailed her and…read moretook her in as her own. The entire staff is very kind and poppy seems to love it there, always rushing to get in the door! I trust them as they are my dog's second home. When I was pregnant, Man's Best Friend Pet Resort saved me, I'll never be able to repay them! Would absolutely recommend to anyone looking for a safe and loving environment for their furry family members.

As always, man's best friend did not disappoint. We were only going to do an exit bath, but we…read moreupgraded to the deluxe groom. When I picked up our dog, she was silky smooth and had on an adorable hankerchief! She even had fresh breath. Thanks man's best friend for working with our giant dog, whom is Leary to new people, to make sure she feels loved. We will be back!

Took our timid and scared rescue for a bath and they were very gentle with her. The whole process…read morewent very well. We've already set up our next appointment.

Took my mini Aussie for the first time this morning. She was a little nervous going in. She came…read moreout happy and beautiful. They originally said 2hrs but overall it took about an hour and a half. They talked with me about what I wanted prior to the appointment. They all seems ever nice and welcoming to me and my pup. I will be taking her back! Thank you so much!

A friend had recently been in the hospital, so she wasn't able to wash her dog, and I couldn't wash…read moreher dog, because the dog didn't know me. She called Petco, and got a same-day appointment to have the dog washed and clipped. When we walked in, no one was at the check-in, so we waited a few minutes, then found someone to page them. A young lady came out, and was friendly both to us and to the dog. She took the dog back with hugs and kisses, and let us know that she would call when the dog was ready. We were able to get my friend home, run errands, and get back to pick up a well-groomed doggie when we got the call. Thanks, Petco!

I love this Petco BUT they are quick to close early. It has become fairly frequent that they close…read more10-15 minutes before their posted hours. Tonight I arrived 11 minutes before closing (knowing exactly what I needed to get in and get out) and the doors were already locked. I even tried to call because I had driven over an hour to get here. While I stood outside calling, FOUR families tried to walk in, so clearly I'm not the only person encountering this as a genuine problem. Such a frustrating issue for a store that is otherwise nice. :(

I've tried on three different occasions and with 3 different methods this business offered --…read moreemail, chat (from the website), and left a message on the phone (which did not announce the business name) and have never received any kind of response. I'm done trying. Evidently they don't want my business and are not professional enough to respond and tell me.

I used Kelly for the first time this week. Our Golden Doodle is a year old, and this was his first…read moreprofessional grooming. He was nervous, and Kelly took her time making him comfortable. His grooming took about an hour longer than expected, but Kelly charged her normal fee, and didn't add on for the extra time. Kelly does an excellent job, is very professional and knowledgeable, and loves dogs. Her pricing is very reasonable for the convenience she provides. Excellent service. Susan and Joe H.

Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.

All I can say is we will not be back after the grooming they did for my dog! Disregarded all…read morerequests and directions for length, coat, trimming of the tail. Walked out actually having the thought to double check it was the same dog we had dropped off.

This is where I have been taking Lily for "pedicures." When I called recently (May, 2025) to book a…read morespa appointment for her summer grooming, I was told that Old Mill Grooming is booked and to call back in January, 2026. So I guess there is no room for us at Old Mill "Inn."

Back before my husband was my husband, his (now our) dog Ellie always had a difficult time getting…read moreher nails trimmed. She get's incredibly anxious, and it's the only time you'll see an ounce of spice from this girl. He worked hard to find a place that would not only put up with her quirks, but would work to put her at ease. He found it in Old Mill Pet Grooming. He lived in two separate apartments before we moved in together - from Waldo to Lenexa - but he would travel up to 25 minutes each way because it was worth it. When we got married and moved in together two years ago - we continued going there (adding my dog Archie to the mix). The same service. The same smiles. The same kindness. Unfortunately, we're moving (hopefully the last time for a while!), and we'll just be too far away to continue to make the trips. When we realized this, we were both legitimately sad. In fact, today was our last trip there, and I wrote a thank you note. When you find people that love your fur babies the way you do - you know you've found special people. All that is to say - I strongly recommend these folks!

Absolutely would recommend Grandview Animal Hospital!! My 5yr old corgi broke a tooth and my vet is…read moreover in Lenexa. I called them first thing in the morning and they recommended to call a dental specialist but explained they would not be able to do surgery in case it needed immediate removal. After calling my original vet and the dental specialist, I made an appointment for surgery. I was recommended to go back to my regular vet to work on pain management until the surgery. Since I live in Grandview, and they had been so helpful over the phone, I was able to get a same day appointment that afternoon! From the moment I walked in, my little man was showered with love and attention. The ladies i worked with both in person or on the phone (Dr Hamilton, Ella, Mikayla, Megan) were FANTASTIC. I am a first time dog owner and they explained everything in detail and answered all my silly questions. If you're furry friends need help, you can absolutely put your faith in this clinic!! We're doing much better this afternoon thanks to you ladies!!

My experience started out so positive but I will not remain a client now. As someone else…read morementioned, communication has not been good. I appreciate that they were able to see my dog the same day for an emergency visit. When I arrived, everyone was super nice. They examined Duke and determined he had some arthritis and gave me temporary meds to see if that helped his discomfort which it did. Bloodwork was needed to check his liver to see if he could remain on the meds. My first unfortunate experience was they lost the initial bloodwork. I waited a week before calling to see if they had his results. I get it, mistakes happen but it was frustrating given that I live in KCK and had to drive out to Grandview to have him get another blood draw while in the meantime, he's in pain again. When getting his second script refill, I had to message the office to find out if the doctor had received the request since it had been a couple days since the refill request was submitted. Finally, I called and left a message on the morning of 7/17 to discuss changing Duke's arthritis meds since they were causing him gastrointestinal issues that weren't improving. It has been almost a week and no one has called me back. I even sent a message through their contact form on the website...crickets. My friend who takes her dog to Grandview Animal Hospital highly recommended them to me and I was willing to drive a distance to receive good care for my pets. Not sure if its a staffing issue or training issue but this is too many instances of the ball being clearly dropped. I have since reached out to a vet that is closer and have an appointment set up for 7/28. Update: After posting my review, the practice manager did reach out to me to discuss my experience. I responded to her email thanking her for contacting me to try and rectify the matter. I've decided to take my pet elsewhere but hope they can get some procedures in place where ALL clients receive consistent customer service.