We have used Pete and Max for over 15 years when we went on vacation. I picked up our 3 pups today…read moreand rather than being glad to see me,,,,, they could not wait to get out of there. During their stay, on day 2, I was contacted saying they were out of the food I provided. They are all around 20 lbs, I provided a gallon bag of food with a 1/4 cup scoop to feed then twice a day. They fed them a full cup twice a day,,,,,,,,,,, crazy. They called me saying they were out of the food I provided and asked if I could bring more, Well,,, being 500 miles away and having provided plenty of food my options were to have them feed them their food, which worked out to be fine. I was told they were very sorry and would make it right. I picked them up to day, quoted the full bill,,,, the young gal had no knowledge of the issue, no fault of her own, and she graciously gave me a credit which was great and greatly appreciated. I waited what seemed to be a bit long for my pups to be brought out, the gal that brought then was pretty irritated saying that it was difficult to get them ready to go,,,,,,, really???? I get them home and get ready to feed them only to find out that they did not send one of my older girls medications with us in the bag of other stuff. Wow. I called and they have it and suggested I "swing by" and get it,,,,,,, 40 minute drive. This is way out of character for Pete and Macs, so I had a suspision that there were some major changes,,, and yes,,, they have changed hands. I will be looking for a different place to board my pups when we go on vacation and would encourage others to monitor their experience with Pete and Max.

They are so great with my two dogs,Stevie and Londyn. They…read morehave a great time,and come home ready for a nap. We love the staff.

I have been considering taking my dog to a self-washing place for a while now, and decided to do…read morejust that today! Bath time isn't a favorite for my baby, but Brookside Bath made it extremely manageable for me. We walked in without an appointment, and it was smooth sailing from there. Everything you need to groom your dog is apart of the $20 fee: shampoo, conditioner, ear cleaner, comb, brush, towel, cologne and dryer. The facility was clean and the staff was extremely friendly and helpful. I purchased a cookie from the bakery on the way out and my dog loved it. I'm excited to visit again!

I've always had dog wash stations in the apartment buildings that I have lived in. My current…read moreapartment does not have this amenity so I decided to try a self-wash. I absolutely loved the experience and will definitely come back monthly! They provide a rubber scrubber, hypoallergenic soap, face wash and an apron for bathing. At the drying station, they provide ear cleaner, conditioning/detangling spray, a comb, a brush and a very high powered dryer! Bathing my Frenchie was quick and easy. The store also has toys, food, treats and accessories.

I've tried on three different occasions and with 3 different methods this business offered --…read moreemail, chat (from the website), and left a message on the phone (which did not announce the business name) and have never received any kind of response. I'm done trying. Evidently they don't want my business and are not professional enough to respond and tell me.

I used Kelly for the first time this week. Our Golden Doodle is a year old, and this was his first…read moreprofessional grooming. He was nervous, and Kelly took her time making him comfortable. His grooming took about an hour longer than expected, but Kelly charged her normal fee, and didn't add on for the extra time. Kelly does an excellent job, is very professional and knowledgeable, and loves dogs. Her pricing is very reasonable for the convenience she provides. Excellent service. Susan and Joe H.

Great atmosphere for my pooch. I like that they let the dogs roam around the property instead of…read morelocking them up in a case during boarding. They sleep in kennels but not all day which is a plus.

Kim always grooms my Airedale just how I like and the dogs have so much fun there. it's worth the…read moredrive!!

They have become family! They obviously care for each and every pup that comes in which is…read moreamazing! Cannot recommend them enough.

First time dropping our pup off here. Same day nail clipping…read moreand bath. They are a cage free facility and that was a big plus for us. Super friendly staff and reasonably priced. We will be back!

I've been taking my dogs to Charlee for 15+ years! I'm terrible at making appointments ahead of…read moretime and she always finds a way to work me in! I won't go anywhere else!

I won't go anywhere else! This place went above and beyond! First, they had availability when I…read moreneeded. Second, they did a great job with my small dog. He is clean and looking sharp with his haircut. Third, I couldn't pick up my dog in time before they closed due to my baby sleeping so I paid extra and she brought him home to me! That last part I am SOOO grateful for! It's a hard time getting my baby to sleep so I hate waking him up. No other groomers would do that! Oh and they are affordable! Why go anywhere else?

Staff was friendly. Our visit was cost effective. Our anxious dog came back happy and we could tell…read morehe was well loved. I got text updates on how he was doing. Staff seemed genuinely invested in our dogs care and communication.

I brought my dog for a pleasant experience instead I received the worst experience every. My Dog…read morestill can't defecate i sent her in for a bath and nails done. Management talk down to me as if I was wrong . Don't take your family there if our dogs can talk. I'm quit sure they will tell a different story. I was refused a refund. DON'T TAKE YOUR BABY THERE!!!!!! This was on 7/28/2026

This was my first time taking my dog Jack to the puppy parlor in Lenexa. Usually, I take Jack back…read morehome since I'm from California, but recently moved to Kansas City. I was a bit nervous to see what groomers were out there, but I saw that this place had excellent reviews and in this case, it was an emergency I had found a tick on my dog and wanted to make sure that we took precautions got him groomed and treated. I called the puppy parlor and right away. They booked me for the first availability that they had the same day. It was a miracle and I was so grateful to be able to get a spot. They were very professional and thorough. They asked me questions about the dog. If I had any concerns, they listed the pricing over the phone of their services so I had an idea before walking in once I got off the phone they sent me a confirmation text and a form to fill out that was super easy to do any additional questions that I had the team was on and super quick to respond and pass along any messages I have for the groomer. When I got to the location to drop off Jack, they were very friendly super quick with checking us in the groomer came out and she was amazing. She made sure to introduce herself to Jack. She went over any concerns that I had or that she has regarding the grooming, great communication skills overall, and I'd love that she made sure that my dog felt safe with her before she took him. She even got to ground-level to introduce herself once I dropped off Jack. They let me know that they would call me and then I can go pick them up. They sent me a text once he was ready and I went to go pick up Jack once I got inside they immediately brought him out and he looked amazing. He was clean. He was happy which is overall the best thing that I can expect he didn't seem scared or skittish he seemed confident and a happy pup. The grooming came out. Perfect he smelled amazing his nails and everything was done perfect perfectly. I am thrilled to have found this place and will definitely be coming back for our regular grooming. Thank you so much to the team and I look forward to coming back soon.

First time visit and everything was great! From the first phone call setting up the appointment, to…read moredropping off, and picking up. My golden retriever tends to be a bit anxious, and she was so happy when we arrived and when I picked her up! 5 stars all around. Thanks to everyone at Puppy Parlor