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    The Proper Group

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

    Services - The Proper Group

    Property management

    Rental agent

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    KIG Property Management - Property Managment managing partner and CEO, Jared Karpel.
    http://kigcapital.com/

    KIG Property Management

    (87 reviews)

    Studio City

    Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

    We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

    Tiao Properties - Kitchen, dining room and living room. Just love the colors, textures, and that pearl chandelier!

    Tiao Properties

    (57 reviews)

    Silver Lake

    Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

    Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

    Ratner Property Management

    Ratner Property Management

    (52 reviews)

    Studio City

    I would give 0 starts if I could. This was one of the most frustrating and unprofessional rental…read moreexperiences I've encountered. The property in question is located at 5266 Corteen Pl, Unit 101, Valley Village CA. During the showing, there were multiple items requiring repair and attention. During a second showing, not only the items we pointed out were not repaired but additional ones were found. At that point, it became clear that this is simply not a well-maintained property, and certainly not one that justifies the rent being asked. Equally concerning was the team's highly granular and repetitive scrutiny over items that did not appear material, particularly given our strong qualifications: excellent credit scores, stable long-term employment, and substantial combined savings. This was compounded by intensive phone questioning that went well beyond what is typical for tenant screening, making the process feel unnecessarily burdensome rather than evaluative. Rather than exercising reasonable judgment, the verification process felt adversarial, as if the goal was to drag things out rather than evaluate applicants fairly. A specific concern arose regarding a severely desilvered mirror in a windowless bathroom. When asked whether the mirror could be removed to allow a proper inspection of the area behind it, this request was declined, and only photographs of the visible surface were taken. Given the absence of natural ventilation and the reliance on an exhaust fan alone, it was reasonable to raise questions about moisture management. Requests to inspect behind the mirror and to replace it were dismissed, which demonstrated a clear lack of diligence and attention to basic inspection standards. While the cosmetic deterioration was notable, unanswered questions regarding moisture control and long-term maintenance were more significant. The potential health and habitability implications were far more concerning. This approach--declining a basic inspection and disregarding reasonable questions--raises serious doubts about how future maintenance issues or habitability concerns would be addressed after move-in. From the very beginning, the entire interaction--from the cumbersome application process, to excessive nitpicking, to adversarial phone "interviews," to the use of firm ultimatums instead of clear explanations--felt unnecessarily rigid and unaccommodating. Rather than feeling like we were dealing with a professional housing provider, the experience felt dismissive and combative. And finally, despite repeated claims that there were "dozens of interested applicants" and pressure tactics suggesting we needed to act immediately and sign the lease, more than a month later the unit is still listed as available--and who knows how long it had been sitting vacant before that. I suppose that speaks for itself. After all of this, a professional acknowledgment of the experience and consideration of a refund of the application fees would have gone a long way. Two application fees were required even though one applicant alone met the qualification criteria, with the second individual intended to be listed as an occupant on the lease. No apology or fee adjustment was offered, which left us disappointed with how the situation concluded. The result is an impression of a process that collects fees while failing to properly address legitimate concerns or necessary repairs. Ultimately, we chose not to proceed. In hindsight, I'm genuinely glad we dodged a bullet. This experience confirmed that walking away was absolutely the right decision.

    This company is horrible. My daughter and her roommate toured a building that this company manages…read morein Studio City. I agreed to co-sign to make the process smoother. This company asked all of us for multiple documents after we put in an application. Everything was provided multiple times. They could not seem to get it right. The on-site manager pulled a bait and switch on them. Promised them one apartment then claimed it was leased and tried to give them a smaller unit for more money. The management company never returned calls or texts. To this day, a week later, we still haven't heard a word from these clowns. They found a new and much nicer apartment and are moving in as o write this. If you ever have to deal with Ratner, prepared to be lied to, ignored and generally ripped off. Very unethical!

    The Proper Group - propertymgmt - Updated July 2026

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