We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Just wanted to take a moment to share my gratitude for Pacific Shore Property Management. I…read morerecently moved out of my apartment in Burbank, CA, where I lived for nearly four years...and I truly had a wonderful experience the entire time. From day one, the apartment was in excellent condition, and any time a maintenance issue came up (which was rare), the team was responsive, professional, and quick to resolve it. That kind of consistent care made it feel like home. Thank you to the team at Pacific Shore for making my time there so smooth and stress-free. It's rare to find a property management company that treats residents with this level of respect and attention. Highly recommend to anyone looking for a well-managed, comfortable place to live!

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Had difficulty connecting with the agent but when I contacted second time he was very apologetic…read moreand went the extra mile to show me the property.

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

We love working with the Posh team!! Me and my family have been working with them on managing our…read morefamily properties for almost a year now and we couldnt be more grateful. They are very professional, easy to work with, and responsive. We are glad to be working with a team that treats our property like their own. Highly recommend Posh Property Management.

I've been working with Anthony from Posh properties for the past 6 months on a property in Burbank,…read moreCA and he has been very communicative and informative during the entire process. Anthonys fees are very reasonable for his outstanding service. I have referred him to my friends that are currently working with him in their projects. His personality is very likable and you won't be disappointed.

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

My experience with Westside Property Management has been very good. Their staff is courteous and…read moreeasy to communicate with, and they've been responsive whenever I've reached out with a question or concern. I also appreciate the effort they make to stay connected with residents and create a sense of community. I'm pleased with the service I've received and appreciate having a dependable management team.

Maintenance requests take forever to be fulfilled. I am disabled and put a request in 2 days ago…read morethat I dont have water coming out in the kitchen. It has taken 2 days for them to even contact a technician, who I haven't yet heard from. When sewage was coming out the bottom of the toilet it took over a week. When my fridge died even longer

Tim Simpson is an incredibly kind and thoughtful property manager. When he first showed me my…read moreapartment, he introduced me to two of my would-be neighbors who came outside to say hi. That was a pretty good sign, in my opinion. Then when my application was approved, he called to congratulate me and later explained the lease agreement in layman's terms and answered all my questions before I signed anything. When I moved in, I submitted a few maintenance requests regarding the bathroom sink and windows, and I asked that a screen door be put in. Tim made sure everything was taken care of right away. He also checked in twice during my first weeks to ask how I was liking my new place and got me a better parking space for my big car. I felt that he did everything he could to ensure my move was as stress-free as possible. Thanks, Tim!

I've had a great experience with Holley Property Management, especially with Tim Simpson. Tim…read morerecently helped make my move into my third unit within the same complex incredibly seamless, and throughout the process he was responsive, helpful, and communicative. I also really appreciated how frequently Tim checked in regarding maintenance requests and kept residents informed about next steps during the roughly eight weeks of exterior painting. The work was definitely disruptive at times, especially during the heat wave, but the communication helped, and now that it's complete, the building looks so much better and the improvement was worth it. Andrea and Spencer in the office are also extremely responsive via email, and Miguel, who manages maintenance onsite, is always helpful, especially considering the challenges that naturally come with an older building. Overall, I've been very happy with the level of service and responsiveness from the team. My only remaining wish would be to have the exterior windows professionally cleaned, particularly for residents like me on the second floor where they aren't easily accessible. Otherwise, a big thank you to Tim, Andrea, Spencer, and Miguel for everything!

My property recently had its first vacancy, and Abigail, the maintenance coordinator, and Denise,…read morethe leasing agent, were both a pleasure to work with. They communicated clearly throughout the renovation process and worked hard to market and lease the unit. Both are very knowledgeable in their respective areas, and I trusted their guidance in making the best decisions for my property. I truly appreciate their professionalism, responsiveness, and hard work! My property was leased out quickly and at the full price we agreed on.

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

Fillip and Elvia have been most helpful both with our move in process, as well as, building needs,…read moresuch as upgrading building lights for more visibility and safety reason. Our building is well maintained, clean and well cared for by the Howard Management Team. The Howard Management Team are professional and prompt when handling tenants requests.

I've had a genuinely great experience with Howard Management and their maintenance team. Over time,…read moreI've submitted quite a few maintenance requests, and every single one has been handled in a timely manner and with exceptional care. Most recently, they completed a major flooring project in my apartment, and the team they brought in worked quickly, efficiently, and very carefully around my furniture. The finished result exceeded my expectations. What stands out most to me is the responsiveness. The property manager and maintenance coordinator have consistently responded quickly, communicated well, and found vendors who didn't just resolve the issue but often went beyond what I expected. It's easy to complain when property management gets things wrong, so I think it's equally important to acknowledge when they get it right. I'm very grateful to live in a property managed by a team that clearly cares about maintaining the building and making sure their tenants are comfortable in their homes. I truly appreciate the care and attention they've shown me and my apartment.