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    The Powell Company

    1.0 (1 review)
    Open 8:00 am - 4:00 pm

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    6 years ago

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    The Home Depot

    The Home Depot

    (13 reviews)

    $$$

    I will always come here for my home projects. I am a young woman and I really appreciate never…read morefeeling talked down to by any of the workers here. They just give you their recommendations and you're on your way. In particular, Mike at the paint counter is such a wealth of knowledge. Really great people who are happy to help.

    Here's a fun story. I bought all new kitchen appliances - not a small investment. They were…read moredelivered a week later, stove and dishwasher were BOTH dented. Stove dent wouldn't show, so I took it and the company offered $100 off on that. They said they'd replace the dishwasher. A second weeks goes by - we waited around during that four hour window they can't do better than, and they brought a STOVE. So truck left with the stove. We still had the dented dishwasher. Another week, I hear nothing. Then I call. "Oh, it's coming in three days," I am told. No one told me. "And it's between 3 and 7 PM." In the dark. In a house I don't live in yet. I said no, and they said call us again in two days and we'll have a new day and time for you. "Daylight hours," I said. "No problem," I was told. Two days later I call and delivery is between 7 AM and 11 AM. I call delivery - 7 AM is insane - I live half an hour away from this house. The Home Depot person I call is sympathetic, but there's no other option. She tells me to call after delivery and maybe there can be some sort of refund for the trouble this has been. So I get up before the sun, drive to an empty house, and wait. I finally get it, and they take the old one away. I email the company to tell them I want some sort of satisfaction for this mess, and they offer me a GIFT card. Like I'm going to buy more stuff there. I am still waiting to see how this works out, but this has more than confirmed my low opinion of Home Depot, or Home Disappointment, as a contractor I know has dubbed it. True indeed.

    The Powell Company - roofing - Updated July 2026

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